We bought a pots & pans set. Ideal price, good quality as a first set for my son just starting out in his first home. We were looking for some knives. The knives on the special.price were out of s... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... Näytä lisää
Yritys on vastannut
For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... Näytä lisää
Yritys on vastannut
Excellent experience in the shop at Fort Kinnaird, Edinburgh . Picked a knife block set as a gift for my Son in law , the young lady assistant was very helpful and I even got a discount in the sale
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, Yhdistynyt kuningaskunta
4,6
Erinomainen
486 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
POTS & PANS
We bought a pots & pans set. Ideal price, good quality as a first set for my son just starting out in his first home.
We were looking for some knives. The knives on the special.price were out of stock but we will revisit to hopefully purchase.
10. lokakuuta 2026
Excellent choice of kitchen essentials
Assistant was very helpful and we
Found what we were looking for
14. lokakuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Informative and very pleasant customer…
Informative and very pleasant customer service
7. lokakuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
We are delighted to hear that you found our customer service both helpful and wonderfully pleasant. Thank you for your review!
The staff member was unhelpful and…
The staff member was unhelpful and spent much of the time on her phone. The way she spoke to me made me feel belittled and uncomfortable.
26. syyskuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
Edinburgh
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Vastaus yritykseltä ProCook - Edinburgh
We're so pleased to hear that you found our staff helpful and that you appreciated the quality of our products! Thank you for your wonderful feedback.
Went in looking for a new frying pan…
Went in looking for a new frying pan and was guided to selection and differences between options explained. Went with the tri ply due to overall size and durability.
24. syyskuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
We're so pleased to hear you received excellent guidance on our frying pan selection and the differences between options! It's great you found the perfect tri-ply pan for its size and durability.
The staff and product is 👍
11. syyskuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
We're happy to hear that our team and inventory met your expectations, and we thank you for sharing your feedback.
I got the product I was looking for and…
I got the product I was looking for and pleased with the quality --- staff member helping me was very helpful, friendly and informative .
10. syyskuuta 2026
Excellent experience in the shop at…
Excellent experience in the shop at Fort Kinnaird, Edinburgh . Picked a knife block set as a gift for my Son in law , the young lady assistant was very helpful and I even got a discount in the sale
2. syyskuuta 2026
first time buyer disappointed
The product is not fit for purpose and my request for assistance has not been answered a few days later. Wish I had read the reviews before I bought!
2. syyskuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
The girls were very helpfull when we…
The girls were very helpfull when we came in and very knowledgable when we asked questions about different products. Would recommend the store to anyone. Isabel Wilson
30. elokuuta 2026
Good quality products and managed to…
Good quality products and managed to get discount too!
27. elokuuta 2026
Unprofessional
There was no "hello" or "good morning, how can I help". The assistants were talking about their and their friend's personal lives. Not what a customer wants to hear.
Not professional.
25. elokuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Very helpful
The shop assistant was very helpful in store, would definitely go there again, we asked about a certain product and she checked it was in stock for us.
19. elokuuta 2026
New scissors …
Quick visit to get new scissors ended up getting several other items Great value
17. elokuuta 2026
Fantastic quality items in the sale
Fantastic quality items in the sale, absolutely delighted!
19. elokuuta 2026
Vastaus yritykseltä ProCook - Edinburgh
We are so pleased to hear that you found our pricing and service to be good. We truly appreciate your positive feedback!
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