Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia7 South Street, DT1 1BL Dorchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Näytä lisää
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
7 South Street, DT1 1BL, Dorchester, Yhdistynyt kuningaskunta
4,8
Erinomainen
736 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Would have scored higher if the item I…
Would have scored higher if the item I bought was above a price tag of £5. I read the description correctly and it was a colander only to discover that it was £10 at checkout ? Bit unfortunate or unfair not quite sure which !
22. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate your feedback and are sorry to hear about the pricing confusion. We'll pass these comments on to the store to review.
A++ very good experience
A++ very good experience, great product and generally excellent service all round
8. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate you sharing your experience with us! We're so happy to hear that you found our product great and the service excellent.
Very pleased with my proCook bread…
Very pleased with my proCook bread maker i used brown flour and it made me a perfect loaf of bread.
7. tammikuuta 2026
Good service and very helpful.
18. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate you letting us know about our good service and helpfulness; it means a lot to our team.
Love this shop in Dorchester
Love this shop in Dorchester.
Well laid out
Staff helpful.
17. tammikuuta 2026
Very well laid out store with all items…
Very well laid out store with all items easily accessable, and very helpful staff.
13. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store layout and found our staff helpful.
Good friendly staff
Oven tray purchased (to match one we had for Christmas) good selection available so no trouble finding an identical one. Polite and helpful staff, happy to call in again.
15. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We're happy to hear you found a matching oven tray and that our staff were polite and helpful. We appreciate that you're happy to call in again. Thanks for your feedback!
The shop has a good range of kitchen…
The shop has a good range of kitchen equipment and had the article I was looking for. The assistant explained the differences between the products.
13. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate you noting our selection and the helpful assistance. We are happy to hear that you found what you were looking for in our shop. Thanks for your feedback.
Helpful staff good quality products.
11. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We appreciate your positive feedback regarding our helpful staff and good quality products; we are so happy you enjoyed them!
Vastaus yritykseltä ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Vastaus yritykseltä ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Vastaus yritykseltä ProCook - Dorchester
We appreciate you letting us know our staff was helpful! We are so happy to hear about your positive experience.
The assistances were polite
The assistances were polite, helpful and understanding of our requirements. Nothing was too much trouble for them, from finding the right implements at the right size and right quality.
7. tammikuuta 2026
Vastaus yritykseltä ProCook - Dorchester
We're so happy to hear that our team was polite, helpful, and understanding of your needs. We appreciate your positive feedback regarding their dedication to finding the right implements for you.
Really helpful in shop and great…
Really helpful in shop and great quality products
17. joulukuuta 2025
Vastaus yritykseltä ProCook - Dorchester
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and liked our products' quality.
Vastaus yritykseltä ProCook - Dorchester
We appreciate your positive feedback; we are so happy to hear you found our product knowledge excellent!
Vastaus yritykseltä ProCook - Dorchester
We appreciate you taking the time to share your positive experience with our team. We are happy to hear that we were helpful and professional.
Staff very helpful
14. joulukuuta 2025
Vastaus yritykseltä ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The products are good and the staff are…
The products are good and the staff are very helpful
17. joulukuuta 2025
Vastaus yritykseltä ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy you liked our products and found our staff helpful.
I bought a knife from you previously…
I bought a knife from you previously and have now purchased a second. Excellent quality and the service from your staff was first class.
11. joulukuuta 2025
Vastaus yritykseltä ProCook - Dorchester
We're happy to hear that you are pleased with the quality of your knives and the service you received. Thank you for your continued support and positive feedback!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.