Great personal service by staff at the store! Not so on line purchasing of knives which since the new rule I have not been able to use as your software kept telling me "Oops" after taking my phot... Näytä lisää
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Sijainti
Vaihda sijaintia25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED Chatham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the s... Näytä lisää
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Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we... Näytä lisää
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Outstanding Customer Service provided, along with brilliant advice. Extremely knowledgeable staff are on hand to deal with any questions you may have. We are having a new kitchen fitted with a beautif... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED, Chatham, Yhdistynyt kuningaskunta
4,9
Erinomainen
443 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä ProCook - Chatham
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Friendly helpful staff
20. maaliskuuta 2026
Really good experience, the staff were so helpful
Really good experience with the staff. They were very knowledgeable and helpful, and were more than happy to advise me on my needs. I will probably not shop anywhere else for cookware.
21. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We're so happy to hear about your really good experience with our knowledgeable and helpful staff. It's great to know they were happy to advise you on your needs!
Want good kitchen ware....go Pro Cook
The help received from very pleasant staff was very refreshing and would thoroughly recommend a visit to chatham store.
21. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you sharing your positive experience! We're so happy to hear that our pleasant staff were helpful, and you'd recommend a visit to our store.
Vastaus yritykseltä ProCook - Chatham
We appreciate you letting us know about our knowledgeable staff and good customer service; it means a lot to our team.
Quality tells, for both the products & the people.
Friendly & knowledgeable staff helped make the buying experience easy. I know from past experience that ProCook's quality is good, I came here this time based on a Which "Best Buy" review, it was a pleasant surprise to find a 30% discount.
I can highly recommend.
16. maaliskuuta 2026
Amazing and caring customer service
Amazing and caring customer service, first time visiting this store, would highly recommend for product's and service
11. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you taking the time to share your positive experience! We're so happy to hear that you received amazing and caring customer service during your first visit.
Great customer service.
9. maaliskuuta 2026
Staff were most helpful and courtesy…
Staff were most helpful and courtesy with regard to my purchase
10. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and courteous regarding your purchase.
Vastaus yritykseltä ProCook - Chatham
We appreciate you letting us know our staff was knowledgeable and happy to help; it means a lot to our team.
Quality goods
Quality of goods, current deals, very good value. Staff very helpful. Good choice of products.
8. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our products, deals, and staff.
great service
I had a list of items which the very helpful member of staff took and sourced everything from the store room thus saving me a lot of time. Both ladies were very helpful and so made my shopping experience very good.
I have always had good service from Procook whether I order online or go in store.
5. maaliskuuta 2026
Vastaus yritykseltä ProCook - Chatham
We're happy to hear that the staff were helpful in sourcing your items, saving you time. It's great to know that you consistently receive good service from us, whether online or in-store, making your shopping experience very good.
Vastaus yritykseltä ProCook - Chatham
We're happy to hear that you found the item you wanted quickly and easily. Thank you for your positive feedback; we appreciate it!
Lovely shop and good quality cookware
Lovely shop and good quality cookware . Looked everywhere for an egg poaching pan and could not find one.
Very pleased with my purchase.
2. maaliskuuta 2026
The sales promo was a major steal...I…
The sales promo was a major steal...I loved it.
20. helmikuuta 2026
Vastaus yritykseltä ProCook - Chatham
We're so glad you loved the sales promotion and found it beneficial. Thank you for sharing your positive experience with us!
Great customer service and experience
Great customer service and experience, very friendly and welcoming, and very helpful 😀
23. helmikuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our customer service friendly and helpful.
Really bad experience in store…
Really bad experience in store absolutely fine just forgot to mention they shared my card details and set up a reoccurring transaction to their named charity without advising me or seeking my permission to do this !!! Not good at all caused issues as thought card had been cloned so cancelled
19. helmikuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you bringing this to our attention. We're concerned to hear about your experience with the recurring transaction and the sharing of your card details. We'll investigate this issue further. Thanks for your feedback.
procook chatham
sales assistant gave us time to browse and was very helpful when asked
29. tammikuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you sharing your thoughts! We're so happy to hear that our sales assistant was helpful when asked and gave you time to browse.
Easy to find things and friendly staff
18. helmikuuta 2026
Vastaus yritykseltä ProCook - Chatham
We appreciate you letting us know our staff was friendly and things were easy to find; it means a lot to our team.
Friendly staff
15. helmikuuta 2026
Vastaus yritykseltä ProCook - Chatham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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