ProCook - Castleford Arvostelua 

I was looking for a quality carving knife & Procook were having a clearance sale. The set was a great quality set of 6 German steel knives with a magnetic wooden block, unbelievably at more than a 75% discount - must be the bargain of the year!

the staff who attended us was very helpful
telling us about the sale
explain everything about the product

Bought some knives for the kitchen does exactly what each knife says it’s for top quality ,plus 30% discount as the shop is going to be refurbished.

The staff didn’t even acknowledge me when I walked into the shop.

Delightful young man serving.

Terrible customer service in j32 store - wanted a completely stainless steel pan. Packaging misleading and bought one with a coating by mistake. Tried to return 3 days later with receipt and swap to be belittled by sales assistant totally talked down to. No pans at all plain stainless and 24cm in stock, not offered any refund, could take bigger but too big. Then explained to me coating like I was two years old. I kept pan but will never return or buy from them again. Now stuck with pan type I didn't want with a coating I didn't want. Was told good luck with cooking omeletes in a stainless steel pan without coating which is just false! Horrendous service.

Can't say service was that good from all staff one was really helful and welcoming. The others couldn't be bothered and didn't respond when you smiled etc.
There was loads of choices in everything especially the pans I needed. Loved the 30% discount which meant I could buy more.

Happy, friendly staff. Nice glass dish.

Very helpful and knowledgeable young lady in your store. We chose on her recommendations and are delighted with our pans.

Good tidy shop & nice friendly staff 👍 👌 😀

Good service. Helpful dtaff

Great product, great staff at the Castleford site

Lovely polite assistant got the carving set out from the display cabinet.

Repeat purchase
Bought more of the same items purchased recently as they are so goos

Layout of store .courtesy of gentleman in store

Great priced item, with friendly, professional service

I asked several questions and the young man was very knowledgeable and helpful about the items I wanted to purchase. I shall be visiting the shop again.

Made good use of their special offer items especially as they were what I was looking for. Good service .

The sales team were fantastic 👏. They knew the product i was purchasing and spoke in great detail how it worked and how much better it was than inferior similar products.