Went to the Bury St Edmund’s branch , both staff members we saw were very attentive and knowledgeable on the products we brought , very good customer service
Sijainti
Vaihda sijaintia78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the range of quality crockery available , staff were friendly and helpful and took time packaging our order and assisted us to carry it to our car packed outside of the shop...
The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Näytä lisää
Yritys on vastannut
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Yhdistynyt kuningaskunta
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lady who served us was very kind and…
Lady who served us was very kind and helpful
11. huhtikuuta 2026
Very helpful salesperson helped me find…
Very helpful salesperson helped me find exactly what I was looking for.
12. huhtikuuta 2026
A very impressive store.
The staff were friendly, helpful and knowledgeable. I was impressed with the wide range cookware that I could use for my induction hob. Also, I liked the specialty cooking utensils that could be useful around the kitchen. Finally, the prices were reasonable for exceptional quality cookware.
11. huhtikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Definitely a revisit when next in Bury
A very pleasurable Saturday afternoon browse that resulted in buying a few items. If you love to cook, then a visit is a must as large selection of cookware at reasonable prices.
11. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We're so glad you enjoyed your Saturday afternoon browse and found some items you loved. It's great to hear that you appreciate our large selection of cookware at reasonable prices.
A very helpful assistant😊
10. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great Service.
Once again a great service and knowledgeable advice as always. Lesley.
6. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We're happy to hear that you had a great service experience! We appreciate your kind words and are grateful for your continued support.
The shop is a delight
The shop is a delight, everything is laid out to make shopping easy. We know the brand well and the quality at affordable prices. We were shopping for a large ‘not non stick pan’ for our son, the assistant was so helpful, just what we needed to make sure we were purchasing the right pan for his needs.
10. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We are so glad you appreciate our kind team and service. Thank you for your wonderful feedback; it means a lot to us.
Lovely shop with helpful staff
Lovely shop with helpful staff. Reasonable prices too.
8. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate you sharing that our staff was helpful and that you liked our lovely shop and reasonable prices!
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate you letting us know about our knowledgeable, helpful, and friendly service; it means a lot to our team.
Friendly and very helpful staff
7. huhtikuuta 2026
Excellent service
Excellent service from knowledgeable friendly staff
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Always friendly helpful staff
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder, which cost £20 is like the best thing ever, works perfectly and have freshly grounded espresso coffee every day as result, who needs to spend tons of money on a fancy grinder.
2. huhtikuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate your feedback and are glad you enjoyed your experience. It's great to know our staff was helpful and friendly! We're happy you found some good deals and that you're enjoying your coffee grinder.
The help I received.
2. huhtikuuta 2026
The staff were very helpful and I got…
The staff were very helpful and I got the product I went for and more!!
5. huhtikuuta 2026
Got great easter day sales
Got great easter day sales, toyha's customer service was spectacular she helped us decide on the correct pots and pans that we'd be using for every day cooking. She helped us get everything we wanted and even offered to hold onto our stuff until we move into our new home. Would highly recommend this store.
4. huhtikuuta 2026
It is always a pleasure to shop at the…
It is always a pleasure to shop at the Bury St Edmunds branch. The staff are always very helpful. Its always service with a smile.
31. maaliskuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful and that you enjoy shopping at our branch.
We were served by an extremely helpful…
We were served by an extremely helpful lady…she couldn’t have been more helpful. Great service and knowledge of product.
29. maaliskuuta 2026
Vastaus yritykseltä ProCook - Bury St Edmunds
We appreciate you letting us know our staff was helpful and knowledgeable, as usual. It means a lot to our team.
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