A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Näytä lisää
Yritys on vastannut
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Yhdistynyt kuningaskunta
4,7
Erinomainen
421 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The young man i spoke to was extremely…
The young man i spoke to was extremely pleasant and friendly as he explained the different paring knives on display.
15. maaliskuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Service was not great
Service was not great
Plus I purchased the wrong items as I was told false information!!
13. maaliskuuta 2026
Vastaus yritykseltä ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Quick and efficient service.
10. maaliskuuta 2026
Store is excellently layed out
Store is excellently layed out with quality products.
11. maaliskuuta 2026
Lovely shop
Lovely shop, very clean and welcoming. I love visiting when in town. Staff are always friendly and helpful
5. maaliskuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop lovely, clean, and welcoming, and our staff friendly.
Helpful with Great Knowledge
Helpful and quick understanding what I m looking for
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We're happy to hear that our team quickly understood your needs. Thank you for sharing your positive experience with us!
Great product
1. maaliskuuta 2026
We bought two items
We bought two items, the staff were pleasant and polite on both occasions. One item had to be returned as it didn't fit our requirements on getting it home. There was no problem at all to return the item.
23. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We're happy to hear that our staff were pleasant and polite during your visits. We appreciate your feedback and are glad the return process was easy for you. Thank you!
Good products and friendly people
Good products and friendly people. Bright shop and easy to find what you are looking for
28. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products, shop, and found our staff friendly.
Good quality products and knowledgeable…
Good quality products and knowledgeable staff
24. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate your positive feedback on our good quality products and knowledgeable staff; we are so happy you enjoyed them!
Vastaus yritykseltä ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Fantastic range of cookware
Fantastic range of cookware. Very good quality. Really helpful staff
20. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate your positive feedback. We are so happy you enjoyed our cookware and found our staff helpful. Thanks for taking the time to share.
Friendly and helpful staff
14. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Vastaus yritykseltä ProCook - Bracknell
We appreciate you letting us know our staff is receptive and reliable; it means a lot to our team that you had a great experience.
Great experience
Store assistant was friendly and helpful and great range of products. Store was well presented and easy to find items.
17. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well-presented and easy to find items, and that our assistant was friendly and helpful.
standard
On our first purchase at the end of last year, we bought a set of pans. In the end, they were all securely packaged... This time we went back to buy a lid for the frying pan, which was a glass lid, but it wasn't even wrapped in paper. For the prices they charge and the quality of their products, the final delivery process to the consumer should follow the same standard.
10. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate you bringing this to our attention. We regret to hear that the packaging of your recent glass lid purchase did not meet the standard you expected, especially after your positive first experience with our pans. We will review our delivery process to ensure our products are consistently well-protected.
Vastaus yritykseltä ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Courteous service from staff
Courteous service from enthusiastic and knowledgeable staff. They were happy to sell granite pans for the online special offer price. Our experience of Pro Cook pans is all positive and our bread knife is exceptionally sharp.
13. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We're happy to hear about your positive experience with our enthusiastic and knowledgeable staff. It's great to know you were able to purchase the granite pans at the online special offer price and that you find our pans positive and bread knife sharp.
The staff are very friendly and helpful.
The staff are very friendly and helpful.
10. helmikuuta 2026
Vastaus yritykseltä ProCook - Bracknell
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.