Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently purchased a few new products from the store in Ashford. The staff were all very welcoming and friendly. They were also very helpful with picking out the best products for a first time home... Näytä lisää
Yritys on vastannut
Nicely laid out store, bright and well designed. We knew what we wanted and soon found the right dinner set. Great prices as this is an outlet . Service on this occasion was good, polite helpful... Näytä lisää
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Yhdistynyt kuningaskunta
- 01233 624126
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good helpful staff and a great…
Very good helpful staff and a great range of products.
4. maaliskuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and product range.
Was easy to get what i wanted
Was easy to get what i wanted. Also assistant answered question i had regarding a previous purchase.
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're happy to hear that you found what you wanted easily. We appreciate you mentioning that our assistant was helpful with your previous purchase question. Thanks for your feedback!
Excellent customer service and help…
Excellent customer service and help with choosing a new saucepan set
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy our customer service helped you choose a saucepan set.
Great staff
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Vastaus yritykseltä ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Products are great but the customer…
Products are great but the customer service was terrible in ashford they were all just standing around talking.
Also didn’t add on the discount - they really didn’t want to help
1. maaliskuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate your feedback. We're sorry the service and discount weren't provided in Ashford. We'll address this with the team to improve our customer care.
Vastaus yritykseltä ProCook - Ashford
We appreciate your positive feedback on our attentive service and excellent products; we are so happy you are pleased!
Vastaus yritykseltä ProCook - Ashford
We appreciate you letting us know our staff was knowledgeable and helpful with your needs! We are so happy to hear it.
A great choice of quality products
A great choice of quality products, got exactly what I wanted at a reduced price
22. helmikuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate your positive feedback about our helpful and polite staff and good products; we are so happy you enjoyed them!
Vastaus yritykseltä ProCook - Ashford
We appreciate you letting us know our staff was great and we had what you wanted! We are so happy to hear it.
Vastaus yritykseltä ProCook - Ashford
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team that you enjoyed your experience.
Very good quality products
Very good quality products and friendly, helpful staff.
20. helmikuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate your positive feedback regarding our very good quality products and friendly, helpful staff; we are so happy you enjoyed them!
Friendly staff and quick transaction
Friendly staff and quick transaction. All stock well displayed easy to find item of choice.
18. helmikuuta 2026
Vastaus yritykseltä ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and the transaction quick.
Vastaus yritykseltä ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I love the quality of the knives and…
I love the quality of the knives and dishes on display.
I have purchased a full set of knives and a dish.
The knives especially are AMAZING!! So tactile and so very very sharp they DEMAND the utmost respect when using them!
13. helmikuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're happy to hear you love the quality of our knives and dishes! It's great to know you find the knives amazing and appreciate their sharpness and tactile feel, requiring respect when in use. Thank you!
Very knowledgeable and helpful team.
7. helmikuuta 2026
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