Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently purchased a few new products from the store in Ashford. The staff were all very welcoming and friendly. They were also very helpful with picking out the best products for a first time home... Näytä lisää
Yritys on vastannut
Nicely laid out store, bright and well designed. We knew what we wanted and soon found the right dinner set. Great prices as this is an outlet . Service on this occasion was good, polite helpful... Näytä lisää
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Yhdistynyt kuningaskunta
- 01233 624126
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product and on offer would buy…
Great product and on offer would buy this brand again
25. elokuuta 2026
We bought the 20cm stainless steel fry…
We bought the 20cm stainless steel fry pan from Ashford outlet. We already have the large size . They cook brilliantly. The staff were most helpful in finding the one we wanted.
22. elokuuta 2026
Got a great deal on a knife set
Got a great deal on a knife set, and great service in store.
13. elokuuta 2026
Good range and friendly service.
At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brought with us was a proper fit. We considered the price to be fair as well.
17. elokuuta 2026
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Went out of thier way to advise and assist.
13. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Good products and helpful staff
16. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We truly appreciate your kind words about our products and our helpful staff. We're so glad you had a positive experience with us!
Great customer service
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy customer!
12. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're so pleased to hear you received great customer service and found our shop assistant knowledgeable and helpful. It's wonderful that you're happy with the value and quality of your knife sets!
Bought two glass casserole dishes to…
Bought two glass casserole dishes to replace my old pyrex. Staff very helpful
10. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're so glad you found the perfect glass casserole dishes and that our team was helpful! We appreciate your kind words.
Very helpful staff
11. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Vastaus yritykseltä ProCook - Ashford
We're so pleased to hear that you love shopping with us and appreciate our lovely staff and great items! We truly value your positive feedback.
Great guarantee!!
Products, Great
10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob.
Also a glass lid broke which was replaced.
Didn’t need my long loss receipt as they have your email!!!
Have just Purchased some new pans after more than 10 years.
For nonstick coat starting to go, which was my fault I believe, the heat too high otherwise they may have lasted longer longer.👍👍
10. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're delighted to hear about your positive experience with our products over the years! It's wonderful to know that our guarantee and replacement process have served you well, and that you've just purchased new pans. We appreciate your understanding regarding the non-stick coating.
The staff were friendly, welcoming, and happy to answer my questions. There was a wide range of good-quality kitchen products to choose
The staff were friendly and helpful, willing to go an extra mile.
4. elokuuta 2026
Vastaus yritykseltä ProCook - Ashford
We're so glad you found our team friendly and helpful, and that they were willing to go above and beyond! We truly appreciate your positive feedback.
Great product the staff are always…
Great product the staff are always helpful and knowledgeable
31. heinäkuuta 2026
Lovely n helpful staff🙌🏻🙌🏻
30. heinäkuuta 2026
The staff were very attentive and had…
The staff were very attentive and had good knowledge of all products.
16. heinäkuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.