Proactive Healthcare UK Arvostelua 

31
•
TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy to order and good delivery time, had a Question/Concern about a product ordered and got a quick reply by email. The email was clear and reassuring. Great customer service. Great products.

Saanut 5/5 tähteä

I received my package today and was delighted to receive a lovely hand written note from Sarah Gibson thanking me for my order which I thought was a lovely touch. Awesome product, speedy delivery, g... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Unfortunately because my first order went “rogue” with message advising “poor risk assessment” on my credit card and also “out of stock” despite the order having been accepted .. I then ordered 3 more... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Highly recommend this company. Wonderful customer service. I received my items in less than 24 hours, very well packaged and with a hand written note from Sarah. Also a freebie of daily nutrients boos... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Luontaistuotekauppa

Yrityksen kirjoittama

ProActive Healthcare has a reputation for customer service, reliability, quality and confidentiality. We started in 1994 after owner Stephen struggled to get a diagnosis as to why he felt so ill. Proactive Healthcare was born out of Stephen's desire to help other people have access to the products that helped him so much such as Quicksilver Scientific and Biocidin Botanicals. Now Stephen and his daughter Sarah are dedicated to helping people afford natural health solutions such as PEMF. We ship across the UK and beyond using the fastest methods possible!


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

31 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(31)

8 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I received my package today and was…

I received my package today and was delighted to receive a lovely hand written note from Sarah Gibson thanking me for my order which I thought was a lovely touch.
Awesome product, speedy delivery, great family business. I'll definitely use them again.

25. elokuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for leaving us a review Chris, it really means a lot when people take time to leave us feedback!

I am so pleased you will be with us again :)

Warm regards

Sarah G.

Saanut 5/5 tähteä

Highly recommend them

Highly recommend them. Very fast delivery with carefully packed items and thank you note.
Had some issues which where handled very fast. Superb customer service. All the best to them in the future 🙂.

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for leaving us a review and for your custom, we greatly appreciate it :)

Warm regards
Sarah G.

Saanut 5/5 tähteä

Highly recommend this company

Highly recommend this company. Wonderful customer service. I received my items in less than 24 hours, very well packaged and with a hand written note from Sarah. Also a freebie of daily nutrients boost. Will definitely be using this company again.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

What a wonderful review Laura! Thank you so much for taking the time to write it and for your custom with us, we truly appreciate it :)

Warm regards

Sarah G.

Saanut 5/5 tähteä

Highly recommend this website

Highly recommend this website. Ordering was easy, the website is clear and easy to navigate. Communication about my order was excellent, I was kept in the loop from start to finish. My order was sent out very quickly, and very well packaged.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for leaving us a review Emma. I am so pleased to hear you were happy with your order and our service, we really appreciate your custom with us :)

Warm regards

Sarah G.

Saanut 5/5 tähteä

Absolutely fantastic.

I can’t recommend Proactive Healthcare highly enough. From start to finish, the entire experience was absolutely exceptional.

Their website is incredibly well-designed, easy to navigate, and made finding exactly what I needed quick and stress-free. The ordering process was seamless, which was especially important as the item I purchased was something I urgently needed.

What really stood out was how fast everything moved after placing my order. The shipping was impressively quick, and the delivery time exceeded all expectations. It was clear that they truly understand how important reliability and speed are to their customers.

The packaging was also fantastic, secure, professional, and clearly handled with care, which gave me real confidence in the quality of the service.

But what genuinely set Proactive Healthcare apart was the personal touch. Receiving a handwritten thank-you note from one of the owners was such a thoughtful and unexpected gesture. It made the whole experience feel personal and showed that they truly value their customers.

In a situation where I really needed support, Proactive Healthcare went above and beyond in every possible way. I wouldn’t hesitate to use them again and highly recommend them to anyone looking for a company that genuinely cares.

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much Ashley, this review really means a lot to our small family business, we are so grateful that you took the time to write this and brighten our day!

We greatly appreciate your custom and your feedback. We hope we will be able to continue to support you in the future

Warm Regards

Sarah G.

Saanut 5/5 tähteä

Fantastic customer service

Fantastic customer service. Vitamins despatched and received within 2 days of ordering. Would highly recommend Proactive Healthcare and wouldn't hesitate in using them again.

28. helmikuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for your lovely review Helen, we really appreciate you taking the time to leave us feedback and for your custom with us :)

Warm regards

Sarah Gibson

Saanut 5/5 tähteä

This may well be the best customer…

This may well be the best customer service I have ever received. First of all my vitamins arrived less than 24 hours after ordering them from Ireland to London with a lovely hand written note from Sarah. Also I received a freebie sachet called "Optimal Electrolyte" which I've never heard of but I look forward to trying it out.

Thank you for your great customer service and very speedy delivery.

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

This review has truly brightened my day! Thank you so much for your lovely feedback, we truly appreciate it. If we can do anything else to help please feel free to reach out and thank you once again :)

Sarah G

Saanut 5/5 tähteä

Excellent service

Easy to understand website which was super important when buying a £1000 piece of equipment (an PEMF mat) - very reassuring purchasing process - excellent customer service and delivery all the way to a hand written thank you note.

6. marraskuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for your lovely review Heather, we truly appreciate it and your custom :) I Hope you enjoy your PEMF mat if you need further assistance please let us know!

Sarah

Saanut 5/5 tähteä

Very fast delivery

Very fast delivery. Very efficient service. Products all as described. Highly recommended

14. lokakuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for leaving us a review! We truly appreciate it and hope we can continue to deliver the same efficient service in the future for you :)

Sarah

Saanut 5/5 tähteä

Fantastic customer service

Fantastic service and value! Ordered online and it arrived in NI the next morning with a lovely handwritten ‘thank you’ note – a great experience. I’ll be purchasing from this company again!

9. elokuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you so much for your lovely review and your custom, we greatly appreciate it :)

Saanut 5/5 tähteä

Great service

Great service. I found a probiotic that was difficult to get here and the order process and delivery was seamless.

11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank for your review and your custom, as a small family business it is truly appreciated!

Sarah

Saanut 5/5 tähteä

Really impressed

Been let down by other supplement providers recently so I am really pleased that I have found proactive healthcare. I have made a few orders recently and they are dispatched and delivered quickly. They are also really competitively priced. Really impressed all round

11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you for such a lovely review, as a small family business we truly appreciate your custom :)

Sarah

Saanut 5/5 tähteä

I have been buying from this company…

I have been buying from this company for at least twenty years. Their product range and pricing are top notch and their after sales service has always been both friendly and professional. I appreciate your service.
Stephen M
Co Antrim N I

24. helmikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you for your continued custom, it is truly appreciated

Saanut 5/5 tähteä

Product range

Great range of products and constantly updating their range. Efficient delivery. Love the Vitamin C and Marine Collagen especially! Great customer service!

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank for your review and your custom

Saanut 5/5 tähteä

Highly experienced company & high quality products

Have been using this company for almost 20 years. Always very reliable and knowledgeable on products that would suit my requirements. Very friendly & extremely speedy delivery of items. Highly recommend! The only company I trust with my health products for myself & my children.

24. helmikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Thank you for your continued custom and your review

Saanut 5/5 tähteä

Great products and arrived the next…

Great products and arrived the next day! Staff are super helpful and best price for my supplements. Will definitely be back for more

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Many thanks for your custom and your Feedback :)

Saanut 1/5 tähteä

Dreadful. Buyer Beware.

Dreadful. I have not received the item I purchased. They refuse to refund me for non-delivery claiming my issue is with their courier company not them and as such I can probably claim compensation from the courier company, but it has nothing to do with them and that's their policy. I was given this information in a very non-polite manner. Claiming to be an Irish company they choose a UK-based courier to deliver to me in Tipperary! Buyer beware, all may not be what it seems on their website.

The reply given below is incorrect. I was refunded after I threatened legal action against a fraudulent company operating as an Irish company who refused to refund me for non-delivery to me. This is actually English and with no regard for customer service. The item may have been delivered somewhere, but it wasn't to me and they refuse to understand that! They cannot provide proof of delivery either. I find it difficult to believe that this company is legitimate!

18. helmikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Hello, we are a UK company and you did not purchase from us.

We have reached out to the Irish company and you have already been refunded. At no point were you asked to claim from the courier company, you were asked for patience while they investigated where your parcel had been delivered to as it was scanned as delivered on the 13th, you refused to wait for them to do this and proceeded to send threats. Your order was delivered via GLS Ireland, all information on the website regarding shipment is correct and that orders dispatch from County Antrim.

Best Regards
Stephen

EDITED Reply - We are not fraudulent nor are we English. Threatening a small family business is nothing to be proud of and yes your behaviour is why you were refunded, it wasn't worth the mental health of staff to continue corresponding with you.

Saanut 4/5 tähteä

Bit of a headache transaction

Unfortunately because my first order went “rogue” with message advising “poor risk assessment” on my credit card and also “out of stock” despite the order having been accepted .. I then ordered 3 more (special offer) from another company. So now I am the proud owner of FOUR tubs of Megamag Calmeze as it transpires that my order with this company DID go through. So a messy transaction but I suppose all is well that ends well.

26. tammikuuta 2025
Oma-aloitteinen arvostelu
Proactive Healthcare UK-logo

Vastaus yritykseltä Proactive Healthcare UK

Hello Carolyn, you made two attempts to pay, the first time at 11.15 am your card declined and the second time it went through. I have forwarded your order confirmation again, please check your spam

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