Printing Bee Arvostelua 

**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and has restored my faith in this company again.

Something has changed with this company. This last purchase (which has been disastrous) was our third this year. The first two orders…superb. This time, the portrait sample came through to say it was getting ready for dispatch, we spotted the eye colour was wrong and immediately emailed to say so. No communication to confirm message received. Next thing we know, item dispatched and took days and days to arrive. It arrived and guess what…..wrong eye colour! To add insult to injury, the frame ordered was black and we got white. I emailed immediately to say how disappointed we were that our message about eye colour had been ignored and we’ve heard nothing. Given that our first two orders were fab, this experience has left us totally confused and frustrated. Something significant has changed with this company in recent months and their customer service is non existent. The uk telephone number is out of service and emails are not answered…very poor.

Like others, if I could give zero stars I would.
Ordered a framed picture as a birthday gift and heard nothing.
I emailed twice as was ignored and I also sent a message via their chat service and still nothing. Had to do a charge back via my bank in the end.
I can’t work out if this company is a scam, despite some few good reviews or if their whole service is very poor.
Went elsewhere instead and I’d advise others to do the same

Would give zero stars if I could. Placed my order and when it did not arrive I contacted them. I received one email in reply to several, saying that my item had been re-shipped with next day delivery. That was 4 days ago and I still haven't received the item. I have emailed two separate email addresses, tried a 'live chat' and have also contacted them via instagram. All with no response. It is clearly a scam site as my money was taken and I have received nothing!

Ordered a framed print for a birthday present, when it got delivered the parcel had been so poorly packaged that the whole frame had snapped into 5 pieces. They said they’d send me another one which didn’t happen. Go elsewhere if I was you…

Little delay with picture, great customer service as problem with printing they gave me complementary next day delivery. Finally product, watercolour of our dog that passed. Fantastic product fantastic picture, couldn't ask for more.

Ordered my item on 22nd June

Still no correspondence after emailing over 5 times! No sign of the order what a disappointment

Heartbreakingly, we lost our beautiful boy George in May. I sent a photo and ordered a framed print and I cannot tell you how glad I did. It is absolutely perfect and genuinely looks exactly like him, even down to his eyes. It has pride of place in our living room and we will definitely be ordering again. Thank you again, you’ve made a hard time a little easier,

Ordering was quick and simple. Inexpensive. The result was a beautiful watercolour taken from a photo of our dog who had very recently passed. My wife loved it. We all loved it. 10/10

I was really disappointed with my order. The plaque arrived with a spelling mistake, and the item was described as a “glass plaque” when it’s actually plastic. I contacted the seller, and while they did offer a refund or a corrected version, I was surprised that I had to choose between the two when both the misprint and misleading product description were their responsibility.

The customer service was polite, but I didn’t feel the resolution matched the level of the issue. I wouldn’t order again.

Our cat Tiggy died and I wanted to get something to remember her for my partner as a gift. I sent a picture of her holding her favorite toy in her usual pose and thought that pretty much typified her.

Whilst I was tempted to look more locally at a Tesco's photo printing option as I was in touch with the process, but I was pointed to PrintingBee by someone I trusted.

I went with them ordering a large print costing £49.99, so not cheap. It arrived a few weeks later. It was edited, so that only her head was showing and the whole concept was lost, no pre warning, no draft, no asking, it was just done. There was bleeding of the picture in the canvass and at the top of the frame there was a printing error where they has started to print her name and stopped. It was a very upsetting experience compounded further by the after sales service if that's what you can call it. I asked for a refund and have virtually been ghosted by the organisation.

Absolutely terrible service backed up by terrible customer service. Best keep it local if you want an important picture printed, definitely stay clear of PrintingBee

Perfect gift!

I ordered a framed pet-print from Printing Bee, not only was the ordering process super simple, with a space to write notes to get exactly what you want, the turn-around time was within a few days and the quality of the print is brilliant.

Good quality frame, amazing print quality and colours and customer service team are wonderful. Will order again from this site.

Very fast turnaround, quality is brilliant. Would wholeheartedly recommend.

Had a portrait of my late dog done recently. The first draft was not what I wanted, but they replied straight away and I sent another couple of photos and the next draft was just spot on. They have captured her gentle expression and soft hazel eyes perfectly. It’s a lovely picture, and a bit more special than a normal photo. Having it done in the frame was a good choice too. Great company and very good customer service.

I was very impressed with this company, the 1st picture I sent wasnt very good and they asked me if I could send another picture, which I did. I received my print as few days later and was very impressed with it.
Thank you. I would definitely recommend this lovely company.

When I received my dog portraits I could not have been happier. They are amazing and look soo good. Fantastic place to use and I will definitely come back.

A really good portrait despatched very promptly. It takes pride of place in our lounge. Thank you.

What a company the art you did for my cat is simply amazing , amazing Quality it really means alot 💜 really good company ill be ordering again

Beautiful canvas thank you so much

Sarah was very helpful in advising on the quality of the photo and then sent a draft painting which wasn't quite right as it was of the head only so they re-did it (free of charge) to include the body. Very helpful. Again, I was sent the draft to approve. I asked for delivery to be delayed until a specific week and that was done as well. The painting of our puppy is gorgeous! Very pleased, would recommend!!

What a wonderful service from this company ,pleasure to do business with my portraits are beautiful ,all family members are made up with them ,probably shouldn’t say this but they even sent me a free A4 print for free , kind regards and i will definitely be ordering more