They don't have proper customer support only they do AI chat which take 24hr to get a reply, also some delivers are packing too many people in one car which is so uncomfortable
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great app that connects people and helps save lot of single trips... Great chats and great experiences while making extra bucks 😃
Yritys on vastannut
I booked a ride for my family (3 people) from Sun Retreats Sherkston Shores to Toronto. Eng went completely above and beyond for us! When our checkout time unexpectedly changed to 11:00 AM, he gene... Näytä lisää
Yritys on vastannut
L'appli Poparide est super efficace pour communiquer rapidement entre conducteur et passagers.En tant que conductrice, je contrôle précisément tous les détails des heures, points de rencontre, nombre... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.
Yhteystiedot
Kanada
- www.poparide.com
4,4
Erinomainen
457 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Love the idea but harder to get rides…
Love the idea but harder to get rides when needed so we shall see if my July 1st request is accepted. If not I’ll be editing this from 3*- 1* and deleting the app. Crossing fingers
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Hi, thanks for sharing your feedback. We're glad you like the idea behind Poparide!
Ride availability depends on drivers posting trips that match your route and schedule, but we're keeping our fingers crossed that your request gets accepted.
We hope your trip works out and turns your experience into a 5-star one.
Safe travels! 🧡
As a driver
As a driver , I use this app to place my trip . What I have to share with you guys is : this app is the most famous app to recommend for your trip.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Hi, thanks so much for your kind words!
We're really happy to hear you've had a great experience using Poparide as a driver. It means a lot to know you'd recommend us to others.
Thanks for being part of our community, and we hope to see you on many more trips! 🚗
Since I knew about this app
Since I knew about this app, and I recommend it to everyone, I'm pretty sure at least 50 people around ne use it and all of them find it very helpful.
For me, It saved many trips. Many work opportunities, many gatherings. It made my life easier and my commute possible to places that could have been a hassle to get to.
I can't thank you enough for this amazing app, but I will keep using it and recommending it.
Keep up the great work.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for the kind words and for being an active part of our community! 💚 We enjoy bringing people together and making travel easy and affordable.🤩 Safe travels from the team!
This is a great ride sharing app
This is a great ride sharing app. I've been using it for a few years now with no issues.
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Hey Corbin,
Thanks for the kind words and for being an active part of our community! Safe travels from the team! 🤩
Poparide - A great way to travel!
Poparide site was easy to navigate! Great drivers and options for travel dates/times. My overall experience was amazing & safe!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for sharing your experience and for the 5-star review! We love bringing people together and making travel easy and affordable 💬.
Excellent App for traveling thanks…
Excellent App for traveling thanks Poparide
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks so much! We’re glad you’re enjoying traveling with Poparide. Hope to see you on more rides soon!
User friendly
User friendly. Helps you find rides around your area easily
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
We're thrilled to hear that Poparide is helpful to you. 💚 Safe travels from the team!
Helpful and beneficial for both party.
Its a good app and pretty much easy to operate for both driver and the passenger. But, they can improve more on pricing as in some scenario the cost of gas and time.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for your feedback! We're glad you've found the app easy to use. We regularly monitor fuel prices and adjust our pricing model when needed, and we recently increased the maximum price per kilometre to better reflect driving costs. We appreciate you sharing your thoughts with us! 🚗😊
We Poparide like a family.
With Poparide, carpooling feels less like transportation and more like traveling with family. Let’s Poparide like a family.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
We're so glad you enjoyed your trip with Poparide! Thanks for being part of our community 💚.
Generally amazing service to use
Generally amazing service to use, however some drivers have poor time management and add stops after you book. For the most part it’s a great platform but drivers need to be better held for accountability
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for your feedback! We're glad you've generally had a positive experience with Poparide. If you've encountered a driver making significant changes after booking, please reach out to us at support@poparide.com with the trip details so we can look into it directly. 🚗😊
Poparide has been an amazing platform…
Poparide has been an amazing platform that has given me the opportunity to connect with wonderful people from different backgrounds and cultures. As a driver, I have met passengers from my own country and many other nationalities, shared great conversations, and even built new friendships along the way. I truly appreciate the community, trust, and positive experiences Poparide creates. Thank you for bringing people together and making every journey more meaningful.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thank you so much for the kind words, Kizito! We’re thrilled to hear that Poparide has helped you build meaningful connections and friendships with people from all walks of life. Thank you for being such an amazing part of our community!
Great service!! As a rider and passenger!
Great ride service as a driver! Highly recommend for passengers as it’s less money for a commute you’d pay more usually for!
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks so much for the recommendation! We’re glad to hear you’ve had a great experience as a driver and that you see the value carpooling brings to passengers as well. Thanks for being part of the Poparide community! 🚗😊
Good concept and they are gradually…
Good concept and they are gradually adding features. The in app payment makes your experience with rides reliable and near flawless, but app allows people to share private contacts for in person payment prior to booking thus making it a playground for unserious and multiple adds by one individuals often by same person. Stick to drivers who accept instant booking or in app payment and you should be fine. If they can improve this loop hole it should sky rocket the value of the platform itself.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thank you for taking the time to share this, and for the kind words about the concept and in-app payments. You're absolutely right that keeping payments and communication in-app helps protect the experience for everyone. Our team is working on tightening this up. In the meantime, choosing Instant Booking and in-app payment is the best way to book with confidence and safety. Safe travels! 🧡
Such a cool experience to share your…
Such a cool experience to share your journey with a stranger while covering your gas money 💰
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for sharing your experience and for the 5-star review! We love bringing people together and making travel easy and affordable. 🧡
Great experience
Great experiences as a driver and rider. Makes trips more accessible on a budget. Would definitely and have definitely recommend to friends
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks so much for sharing your experience! We’re so happy to hear you’ve had great trips with friendly and reliable drivers. We appreciate your support and hope you continue to enjoy many more rides with Poparide! 😊
Convenient and reliable service
Convenient and reliable service. All the drivers I've ridden with so far have been friendly, helpful, and efficient.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks so much for sharing your experience! We’re delighted to hear you’ve had great trips with friendly and reliable drivers. We appreciate your support and hope you continue to enjoy many more rides with Poparide! 🚗😊
It does not work for the driver…
It does not work for the driver verification. I try to contact you with support email but No luck. The app is full of bugs. I cant invite passenger anymore. Can you please look into it?
Edit: I met each and every requirment. Even though not verified my license because of app glitch. I tried to contact support but no reply yet.
Edit: thanks for your response. I have provided my explanation and clarification with such a case. Please kindly review and let me know. Thanks
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
We appreciate your feedback. The "Invite Passengers" feature is currently unavailable in the app. This update was implemented to enhance security and help prevent misuse of the platform, ensuring a safer experience for everyone in our community.
Regarding driver's licence verification, all verifications are subject to our verification requirements and Terms of Service. In some cases, verification may be declined if an account does not meet these requirements or is found to be in breach of our Terms of Service.
Edit:
We were able to locate your account and have sent you an email with details. Please check your inbox and feel free to reply directly to our email if you have any questions or would like to share any additional feedback.
They don’t look after their customers
They don’t look after their customers. It’s all about money making for them.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
We’re sorry to hear that this was your impression of your experience with Poparide.
Our goal is to build a safe and reliable platform for both drivers and passengers.
We’d appreciate the chance to better understand what happened and see if there’s anything we can do to help. Please feel free to contact our support team at support@poparide.com with more details about your experience.
Thank you for sharing your feedback.
Vastaus yritykseltä Poparide
We're so happy to hear that you found Poparide useful, simple, and effective. That's exactly the experience we're working hard to create for our community every day.
Thank you for being part of Poparide, and we look forward to helping you with many more trips in the future! 🧡
Poparide easy to use
Connects drivers and passengers in an easy to use app. Payment is easy. Payout to drivers are made within a few days and easy with direct deposit.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poparide
Thanks for sharing your experience and for the 5-star review! 💚 We enjoy bringing people together and making travel easy and affordable.
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