PoliLingua Arvostelua 

149
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It is always a pleasure to work with PoliLingua and their team. They answer right away to your questions and provide the feedback you need related to project/tasks, payment or other information.

Saanut 3/5 tähteä

Payment late by 1 month (and counting) after invoice generation. Very slow/ non-existent responses by the PM and he doesn't direct you to anyone that can help chase the issue. P/s: after I emailed t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ho avuto modo di collaborare con l'azienda nella traduzione del testo di laurea in inglese e russo per la successiva pubblicazione. L'esperienza e stata di alto livello, ho avuto modo di usufruire anc... Näytä lisää

Saanut 5/5 tähteä

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... Näytä lisää

Yrityksen tiedot

  1. Käännöspalvelu

Yrityksen kirjoittama

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

149 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(149)

51 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Non-payment despite confirmed work

I worked with PoliLingua Limited on a transcription project and delivered the assigned files according to the provided guidelines. After delivery, their own Project Manager confirmed that the work (corresponding to USD 125) was reviewed and considered correct. However, the company is refusing to pay this amount, stating that their end client did not accept the full delivery. They are attempting to link payment to client acceptance and are requesting unpaid rework instead. To be clear, I was contracted directly by PoliLingua, not their end client, and no “pay only if client pays” terms were agreed in advance. Despite multiple follow-ups, the confirmed amount remains unpaid.
I recommend that freelancers clarify payment terms very carefully before working with this company.

8. joulukuuta 2025
Oma-aloitteinen arvostelu
PoliLingua-logo

Vastaus yritykseltä PoliLingua

While the details provided in your review do not allow us to pinpoint your specific identity or the exact project with absolute certainty, we believe you are referring to a project involving our client, Defined.AI. This is currently the only significant project experiencing a payment dispute.
At this time, Defined.AI is claiming that the work provided was subpar. Consequently, they are currently refusing to issue payment for the project.

To protect the interests of all parties involved, we have engaged legal counsel to investigate the validity of these claims and to seek a formal resolution.

Because this dispute is under active legal review, we are unfortunately unable to proceed with any payments for PO 2209255 until the matter is legally resolved.

We understand that this is an incredibly frustrating situation. We encourage you to reach out to Defined.AI directly through the official communication channels listed on their website. Doing so will allow you to verify the current status of their claim and the nature of their refusal to pay.

Please be assured that we are doing everything in our power to reach a swift conclusion. We value our relationship with our freelance partners and will notify you immediately once there is a concrete outcome from the legal proceedings.

We appreciate your professional understanding as we navigate this complex process.

Saanut 5/5 tähteä

I worked with PoliLingua as a…

I worked with PoliLingua as a translator from English to Kirundi. I really appreciate their professionalism and the payment on time. PoliLingua is the Translation Agency I can recommend to other clients who need well-done jobs.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a very positive experience…

I had a very positive experience working with PoliLingua on a French ↔ Kinyarwanda over-the-phone interpretation assignment. The communication throughout the process was clear, timely, and professional. The project details were well organized, and expectations were clearly outlined from the beginning.

The team was supportive and responsive, making the collaboration smooth and efficient. I also appreciated the prompt payment, which reflects their reliability and respect for linguists’ work.

Overall, PoliLingua is a trustworthy and professional agency, and I would be happy to collaborate with them again in the future. I highly recommend them to fellow translators and interpreters.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very nice first experience with…

Very nice first experience with Polilingua: I carried out a certified translation from German into French. The instructions and communication were clear, and the project manager was friendly and responsive. I received payment on time. I would be delighted to work with them again.

27. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Poli Lingua was great to work with

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy to use. I would gladly recommend working with them.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Trustworthy company

Polilingua PMs have been good professionals, and the company has been trustworthy and stable over the last many years that we have been cooperating.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I completed a Turkish transcription…

I completed a Turkish transcription project with Polilingua. The communication was clear, the guidelines were well-structured, and the project management process was smooth and professional. Payment was processed on time as agreed.

Overall, it was a positive collaboration experience, and I would be happy to work with Polilingua again in the future.

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Nasty Neevo Nightmare

A proofreading project was offered in a mass email at the derisory rate of $6 USD last year. Is this now the norm for LSPs to have to endure and be grateful for? This week, Neevo audio transcription is cancelled after two days. Having researched Neevo on the internet, over the years they have become notorious non-payers and finding excuses for not making payment. Transcription correction task remuneration prior to cancellation: $10 USD per 60 audio minutes. I know of at least one other transcriber colleague who has been subject to similar treatment.

11. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unpaid work

35 hour project completed, never paid. Not even an acknowledgment of receipt of the work from the project manager. Email interaction in the lead up to the deadline was shockingly rude and unprofessional. I hope PoliLingua’s clients know that this agency operates illegally by stealing the work of freelances whom they then do not pay.

14. lokakuuta 2025
Oma-aloitteinen arvostelu
PoliLingua-logo

Vastaus yritykseltä PoliLingua

Dear Sara,

Thank you for bringing this to our attention. We take allegations regarding non-payment and unprofessional conduct very seriously, as they do not reflect our standard operating procedures.

We have attempted to reach out to you via Trustpilot messaging system to gather more details and resolve this matter, but we have not yet received a response. We would like to investigate your specific project and the communication you mentioned immediately.

Please contact us by email with your project details. We are committed to ensuring all collaborators are treated fairly and paid for their work once the project terms are verified.

Saanut 5/5 tähteä

great working experience

I have been working with PoliLingua as a translator for a few years now. Their Project Managers offer a friendly environment and efficient communication, as well as smooth payments through their own invoicing system. It was really a pleasure working with PoliLingua and I am looking forward to further successful collaboration.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Inflated Word Count and Deceptive Quoting Practices

I requested a quote for website translation. I know exactly that there are about 3000 words, excluding duplicate content. Somehow, Polilingua's in-house software magically found that there are 44,000 words on my website!! More than 10x of what I actually have! They assume I don't know the word count just because I didn't send a document to them. Absolutely disgusting behavior.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
PoliLingua-logo

Vastaus yritykseltä PoliLingua

Thank you for sharing this feedback. I completely understand your frustration, receiving a quote that is ten times higher than expected is alarming, and I sincerely apologize for the shock this caused.

I want to assure you that this was an honest mistake on the part of our sales manager, not an attempt to inflate the price. Our quoting software is designed to crawl entire domains to ensure no hidden menus, footers, or sub-pages are missed during localization. In this instance, the software automatically counted every piece of content across your whole website structure, rather than focusing on the specific 3,000 words you intended to translate.

We value transparency and would never intentionally mislead a client. I would love the opportunity to correct this and provide you with an accurate quote based strictly on your verified word count. Please feel free to reach out to me directly so we can set this right.

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