Plantronics Arvostelua 103

Plantronics ledgend. Bought it new and within 6 months it kept disconnecting from phone., brought it back and got a new one free with full warranty, 9 months later kept disconnecting, brought back and again the same shop gave me a new unit with full warranty, i thought jasus this is great. I figured out the sensors built into the headset was causing the problem, settings that can be turned off using the poly app, i kept that one for 2 years no problems with the sensors turned off and then the rubber around the ear failed and it fell apart, i gluedit back together and 2 months later people complained that they couldnt hear me properly. In my opion its goid but way wsy over priced, the sensor function is crap, the battery is goid for 5-7 hrs talk time, music 4 hrs, cheap chinese k ock offs can manage 8-12 hrs music 20hrs talk time these days. Basically what im saying is its a headset that lasts 2 years max and there is better quality out there.

Jag har haft många headset från plantronics och kvaliteten har försämrats drastiskt. Dålig bluetooth koppling till iphones där ljudet klipps. Har tröttnat på detta och köper mig annat märke.
Tidigare fanns det bra support i Sverige som bytte ut setet vid problem, idag är det okänt var du landar vid supportärenden och ointresset är totalt.
Köp andra märken.

Purchased a Plantronics Voyager Legend. When it works it works great, yet when it works is rare. Issues with echoing occur but not often. The main issue is the voice command prompting incessantly randomly activating and talking /overlapping on itself. As soon as I put it on it beeps and I hear "Say a command, say a comm, say a, say..." and it keeps repeating and interrupting itself as it speaks. It renders the unit completely useless, because it does this randomly during calls, incessantly and randomly interrupts conversation, and you cannot hear people talking to you. I've tried hard resets, resetting the sensors, etc, yet it doesn't solve the issue. I returned the original unit under warranty, yet the replacement unit is experiencing the exact same issue.

The former Plantronics product line has become incredibly unreliable and quality has cratered under HP/Poly. They just need to kill the entire product line or sell it off to a company that specializes in this particular product and can manage it better. I will not be using their products any longer.

BackBeat Go 810
Bon son mais ANC quasi inefficace. Mauvaise qualité du revêtement des coussinets et des matérieux intérieurs. Plastique de l'anneau fissuré, sur le point de se casser. A bien tenu environ 3 ans mais maintenant après 5 ans quasi inutilisable

Our entire call center, comprising 27 workstations, has been using the Plantronics W720 headsets for over a decade with outstanding reliability. However, since upgrading to the Poly Savi 8220, we have encountered significant functionality issues.

Despite being marketed as Microsoft Teams–certified, the headsets fail to perform as expected. The call accept button does not function, and the Poly Lens software frequently fails to recognize the devices altogether. These issues have rendered the headsets impractical for daily operations in a professional call center environment.

We are therefore exploring alternative headset solutions to replace our current equipment across all workstations. It is disappointing to note that the level of customer support once associated with Plantronics appears to have declined substantially since the transition to Poly. Support responses have been inconsistent and often inaccurate, making issue resolution unnecessarily difficult.

In summary, based on our recent experience, we would not recommend Poly products for organizations seeking a dependable, enterprise-grade call center solution.

Not the quality they use to be. I loved my first 2 legend earpieces, hate my third one.
Had them for the last 10 years. Mine gets well used as only got one arm so I really do need hands free!!! This was my third buy and recently replaced under warranty as charging port wouldn't work. I won't be buying another. Talktime gone down from the 7 hrs it has always been to 5 hours and when it says an hour left it means 20 minutes. I am often told I sound like I am in a tunnel when talking. Often it won't respond to commands, I have to press button to answer a call. Top money for something that is now poor quality. My advice, look elsewhere for your earpiece.

Dont buy. To many wierd settings not working with different applications. A great example of a simple gadget getting complicated with crazy beta software.

"Voyager Legend Bluetooth Headset: Overpriced Junk That's Not Worth Your Money"

Consider this a warning: the Voyager Legend Bluetooth headset is not only a technological disappointment but also a complete waste of your hard-earned money. This overpriced piece of junk promised the world but delivered nothing but frustration and regret.

Let's start with the price tag – it's absurdly high. For a device that fails to deliver on its most basic promises, the Voyager Legend is an insult to consumers' intelligence. I shelled out a small fortune for this supposed top-of-the-line headset, only to discover that I might as well have thrown my money down the drain.

But the real kicker is the abysmal performance. Despite its hefty price tag, the Voyager Legend can't even manage to stay connected to my devices for more than a few minutes at a time. It's like playing a never-ending game of Bluetooth roulette, where the odds are always stacked against you. And don't even get me started on the call quality – it's so bad that I'd rather communicate via carrier pigeon than suffer through another conversation on this infernal device.

In conclusion, do yourself a favor and stay the hell away from the Voyager Legend Bluetooth headset. It's not worth the exorbitant price tag, and its laughably poor performance will only leave you feeling cheated and angry. Save your money for a product that actually lives up to its promises and delivers the quality and reliability you deserve.

I got this headset Voyager FOCUS UC B825 USB-A for a little over £200 which is paired with the BT600 dongle, it has been reset many times and the firmware updated but I am still getting the 3 consecutive beeps every other second when I try to use it with WhatsApp or Teams calls. Sound is OK for YouTube or just listening to anything. Contacted their support, and tried a few things but nothing could be done, they will not replace them because the headset is a few months out of warranty which I understand, but what bothers me they will not repair them even if I paid for it, so an expensive headset will just go to the bin. Not a trustworthy manufacturer.

I've been using a Poly Blackwire C5200 headset for 2 years now, and overall, the sound quality and comfort have been great. However, recently, the microphone has become unreliable. I have to wiggle the cord where it connects to the CPU port to get it to work properly. This is frustrating during calls and meetings.

It's disappointing that this issue developed after just 2 years of use, especially for a headset in this price range. While the audio quality is still good, the unreliable microphone connection makes it less than ideal for professional use.

Poly Voyager 5200.
I got it today as a birthday gift. Was very happy until I realized that it comes WITHOUT any kind of charging possibility. Just with poor microUSB cable for nothing. Complete disaster!!! Charging "cup" from my old Legend doesn't fit, obviously... Of course you can search and get a CHARGING CASE for SAME price as device it self cost. Just a
"little" waiting for 16 days. Damn, you have to be kidding........ Never ever will get something with that kind of surprise at your birthday.

Black Friday deal purchased a Plantronics Voyager 5200 Bluetooth Headset great product easy to set up noise cancelling works very well when I use the headset in the car to connect to ChatGPT through my iphone

Plantronics Backbeat acheté en 2018. Au bout de 2 ans, les protections des écouteurs ont dû être changées. Ce n'est pas le plus grave. Aujourd'hui, le casque bug complètement, les chansons passent d'une à l'autre sans que je fasse quoi que ce soit. Bref, inutilisable. Merci l'obsolescence programmée.

Bon casque mais materiaux de TRES mauvaise qualité, il s'abîme anormalement.

Jag köpte för flera år sedan en Plantronics Voyager Legend. Den var riktigt bra, den fungerade in i det sista. Jag formligen SLET ut den, dvs. plasten degenererade så att den föll isär. -Men funktionsmässigt var den bra.
Jag köpte en likadan igen, och den är RIKTIGT KASS! Den bryter samtalen när den vill, den kopplar ur sig just när samtalet börjar, eller kopplar inte alls. Den är funktionellt helt URUSEL! Jag har varit i kontakt med Poly, inga reset-råd hjälper. Jag talade med de som sålde den, de sade att mitt fall inte är unikt. De verkar vara kass äverlag. Eftersom det just hade gått ett år så fanns ingen garanti. Nu åker den till Återvinningen.
Jag köpte en från Jabra, den har funkat okay hittills.

I bought a headset from plantronics. One ear cup stopped working with my laptop only, still works on phone. Strange, ill email them and ask whats up.

You have to create an account to access any kind of support. i finally did so, then there is no email available or any option to ask anyone a question. I literally can't speak to anyone about my problem.

I called them; phone number doesnt ring out.

I went to their forums, I can't post?

I went to their 'knowledge page'. There is no information on trouble shooting.

So where am i at? I have a broken product, and literally no way of contacting the company to ask about it.

Will never purchase from them again.

Virker fint ca. 12 mdr.
Derefter kan folk ikke høre mig.
Har nu haft samme oplevelse 2 gange.
Desuden knækker gummiet ned til mikrofonen.

Plantronic var engang garanti for kvalitet. Men med Plantronic 5200 headset oplever man det værste kineser bras, vi har nu 2 gange oplevet - ved almindeligt brug, at gummipakningen om drejeleddet, der holder head set’et sammen - går i stykker, så det kun hænger i ledningen midt på. Første gang troede vi at det var en produktionsfejl, 2. Gang viser det sig at det bare er et ringe produkt

Purchased 2 Plantronics Bluetooth headsets in August 2021 both headsets have poor sound quality and vocal quality,poor construction the earpiece section the rubber portion tears. Contacted (Plantronics)/Poly company about a warranty replacement and they sent me a used refurbished also defective headset with poor sound quality and poor vocal quality. That company wouldn't honor a replacement warranty for the refurbished headset and wanted to charge me to buy another headset while I send them back the defective headset so they can repair it and resell the headset. Buyer beware when shopping for a good quality headset don't buy from this company they will over charge you and give you poor quality equipment.

for 5 år siden havde jeg en god platromic headset 5220
den var anvendelig alle steder, men jeg tabte den.desværre.
Siden har jeg haft 5 andre af ssmme mærke men ingen af dem fungerede i bare lidt kold luft .
jeg kunne modtage men jeg kunne ikke høres,
og det undrer mig at de er blevet så dårlige når de ellers var udmærkede.