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Planet Arvostelua 

1 401
•
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Seth Erickson from Planet Home was very helpful with guiding us through the loan process for our first home. He was in communication with us every steps of the process and was always available for any... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

I was behind on my bill and paid and it didn't look like it went through. I called customer service, who told me it didn't go through on their end and to pay again and it ended up charging my account... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had the pleasure of working with Planet Home Lending through two home sales and a refinance. I've worked with Krista through one home sale and a refinance and her efficiency, knowledge and quick res... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The loan agent kept me updated throughout the process, answered my questions, and was willing to overcome obstacles along the way. I was very pleased with the outcome on our closing day.

Yritys on vastannut

Yrityksen tiedot

  1. Asuntolainan myöntäjä

Yrityksen kirjoittama

Planet is a mortgage lending and servicing company focused on helping people navigate the homeownership journey. We work with homebuyers, homeowners and lending partners, providing mortgage solutions and servicing support at different stages of the process. We understand that a mortgage is more than a financial transaction. It's connected to a place to call home, a family's future and one of life's most important financial decisions. Our goal is to make the experience clearer, provide helpful guidance and give customers the support they need along the way. We believe better experiences start with listening. Customer feedback helps us understand what we're doing well, where we can improve and how we can better serve the people who count on us. At Planet, we're moving the mortgage experience forward through expertise, innovation and a commitment to continuous improvement.

Planet Home Lending

Yrityksen kirjoittama

Our Core Values
We’re committed to making the home loan experience clear, fair, and achievable. We do what’s right for the customer – what’s ethical, compliant, and provides a good benefit. We treat all people and each other with respect and transparency. We deploy tactical-edge technology to protect our customers and partners. We support, encourage, and educate our customers, employees, and partners. We define our success by their success.
Our Mission
We believe in putting homeowners first, making the home loan experience personal and transparent, and doing the right thing for our customers and clients. We help our customers achieve homeownership, whether it’s their first home, move-up home, vacation home, investment property, or retirement home. We offer diversified products at competitive prices. We identify best-in-class people, technology, and training to expand our knowledge and improve the home loan journey for our customers.

Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(1 401)

105 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Dan and Richard are professional and…

Dan and Richard are professional and knowledgeable. They were relentless in finding the right program for us. We are now home owners! Whoot! Whoot!!

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for being a Planet customer and taking the time to share your experience! We’re committed to getting people home with care and consistency, and your feedback helps us do just that.

Saanut 5/5 tähteä

Excellent

Excellent! As first time home buyers we didn’t have any issues with understanding the mortgage process. Rick Scherer was great to work with!

30. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you, Debra, for being a Planet customer and taking the time to share your experience! We’re committed to getting people home with care and consistency — and your feedback helps us do just that. - Rick Scherer

Saanut 5/5 tähteä

overall terrific experience

overall terrific experience. Erik was fantastic and would work with again. Clear communication and fast responses. Appreciate all their help!

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for your positive feedback, John. I’m glad I could provide expert guidance along the way, and I’ll be here for your future mortgage needs. - Erik

Saanut 5/5 tähteä

First Class Company

I've been with Planet Home Lending since shortly after I purchased my home. A few weeks ago I decided to call them about my refinance options. I spoke with Chris, who went over my options with me. With his help and wealth of knowledge, we decided on their Streamline option. The process was quick and easy and Chris & Naomi helped me every step of the way.

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

I appreciate your kind words, James. Helping you refinance your mortgage was a highlight of my month, and I hope to be your lender for life. – Chris

Saanut 4/5 tähteä

Overall a smooth refinance

Overall a smooth refinance. Had a few issues but it was handled immediately. The communication was great during the process.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thanks for sharing your thoughts, Alan. It was great to help you with your refinance milestone, and we’ll be here when you’re ready for your next mortgage journey.

Saanut 1/5 tähteä

illegally withholding insurance funds due to homeowner

We are trying to rebuild a disabled veterans' home after a total loss fire. We are at 85% completion and have not been paid since we are in the 40% range. During the process, Planet Mortgage bought this loan and took over the nearly $200K in Insurance proceeds. For the last 6 weeks, we have been repeatedly giving them the Documents they have asked for to get the money released, only for them to say they do not have them. The Veteran is about to be homeless because we cannot finish the house without being paid. They DO NOT CARE AND WILL NOT DO THEIR JOB! We will have to file a lien and force the veteran to sell the home because we have to pay the bills on the property. Planet Homes allegedly has the money, but they will not release it to the homeowner, no matter how many times we provide the documentation. It makes me wonder if they actually have the money. I hope you will consider another, more reputable Mortgage company, as Planet Homes likes to cheat Veterans out of their money.

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for reaching out. We want to deliver the level of service our customers deserve and would welcome the chance to connect with you directly. Please send your name, phone number, and property address to ReviewTeam-DG@planethomelending.com so we can escalate this.

Saanut 5/5 tähteä

I’m so thankful

I’m so happy for the chance for refinance so thanks to my planet home family.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

We’re happy to have you in the Planet family — thanks for choosing us.

Saanut 5/5 tähteä

Chris is very helpful and knowledgeable!

Chris is very helpful and knowledgeable!

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

We appreciate your review and your kind words. It’s customers like you who remind us why we do what we do. Thank you for being part of the Planet family.

Saanut 5/5 tähteä

Sam did a great job keeping us informed…

Sam did a great job keeping us informed and the process simple?

26. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for choosing Planet! We’re happy we could provide the service and support you needed, and we’re grateful you took the time to share your review.

Saanut 5/5 tähteä

My Planet Home Lending Experience …

David Ambula and his team were wonderful and trusting to work with on my Refinance completed. They made the process easy and understandable. They were available to answer any questions or concerns that you had during the process. I would definitely recommend Planet Home Lending!

21. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thanks for being a Planet customer and taking the time to share your experience! We’re proud that David Ambalu delivered the care and service that made you feel confident and supported through every step of homeownership.

Saanut 5/5 tähteä

Easiest mortgage company I’ve had

Easiest mortgage company I’ve had. Great communication and simple to work with.

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for the kind words. We’re here for you and proud to support your homeownership journey for years to come.

Saanut 5/5 tähteä

10/10 experience

John was calm, gave measured advice without a big sales pitch. He was trustworthy and reliable. 10/10 will come back if or when we refinance.

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thanks so much for your kind words. Helping with your home loan milestone was an honor, and we hope to serve you again when you're ready to refinance.

Saanut 5/5 tähteä

Refinancing planet home lending

Orin Swiss was honest and upfront about refinancing and closing was simple and to the point. Thank you for your honesty and helping military veterans.

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

We appreciate your thoughtful review! Our goal is to deliver outstanding service every step of the way, and it’s wonderful to hear Orin Swiss delivered for you.

Saanut 5/5 tähteä

Kyle is great!

Kyle was there to answer questions & help us out every step of the process. He was considerate of my overnight work schedule when needing my attention during the days, and was able to provide us a few options on loans to choose from. He also helped my Mom get a home a couple years ago; we tell everyone about him!

17. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for taking the time to share your experience. We're glad to know Kyle provided the support you and your mom needed. Your referrals are the greatest compliment we could receive.

Saanut 5/5 tähteä

Worry free refinancing with no hassle preparation

The refinancing process with Erik and Planet Home Lending was explained by Erik and very few documents were required to get the process started. If there's no other loans attached to your refinancing, such as home improvent loans with other lenders, this is quick and takes just a few weeks. Erik keep me informed through the process from the beginning to closing. Erik and his team at Planet Home Lending were friendly And informativ. I would highly recommend Erik and PHL for your refinancing needs.

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thanks for your review. We're glad your refinance process felt streamlined and stress-free, and we’ll be here for any of your future mortgage needs.

Saanut 5/5 tähteä

Home Loan

My overall experience with the loan process with Plant Home Lending was stress free and easy. My loan representative Kristen did all the hard work by communicating with us on a consistent basis ensuring that every phase of the process was explained in detail and would ensure that anything that we needed or had questions with resolved prior to moving on to the final process. I would recommend this lender and most of all Kristen.

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thanks for sharing your feedback. We're happy your home loan refinance turned out to be a smooth experience, and you can count on Planet for support with future mortgage goals.

Saanut 5/5 tähteä

Brie was phenomenal to work with

Brie was phenomenal to work with. She had all the answers to my questions and concerns and led me in the right direction with things I needed to have.

18. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

We're happy your home financing experience with Brie Henley was so positive. Enjoy this next chapter, and we’ll be here for all your future mortgage needs.

Saanut 5/5 tähteä

Our experience was phenomenal

Our experience was phenomenal. Steve McGarrah was the perfect fit for what we needed. He was available, informative and very professional. He communicated with us consistently and provided knowledge when we didn’t quite understand. We recommend Steve for anyone who is seeking to finance their dream home. Thank you Steve and thank you Planet Home Lending.

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Congratulations on your new chapter! Helping with your home financing was a true privilege, and we’ll be here for your future mortgage goals

Saanut 5/5 tähteä

Very smooth refinancing experience!

Planet Home Lending and Richie made the refinancing process simple and smooth. Not only did Richie answer all of my questions, and secure me a great rate, he even showed up for my closing! I would highly recommend them.

5. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

Thank you for being a Planet customer and taking the time to share your experience! Richie Collazo is committed to getting people home with care and consistency — and your feedback shows he did just that.

Saanut 5/5 tähteä

Erik's knowledge of the process and …

Erik's knowledge of the process and reasoning behind refinancing was affirming and reassuring. I didnt feel like I had someone who was asking me to blindly "sign here" but took the time for explanations and wasn't rushing me but was patient when I needed extra time before moving forward. His quick turnaround of response was also a large factor in my confidence moving forward. Finally, the notaries he had sent to my home were thorough in making sure I was aware of the contract I was signing. I felt he had a good and thorough team.

3. marraskuuta 2025
Oma-aloitteinen arvostelu
Planet-logo

Vastaus yritykseltä Planet

So glad you had a great experience with Erik Topalian! Thank you for letting Planet be part of your ongoing homeownership journey.

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