Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had some issues with PayPal while trying to order my dwarf 3 smart telescope and ended up having to call PicStop who sorted out the problem really quickly for me They are very helpful. Their prices... Näytä lisää
They delivered promptly and on time. When I noticed a couple of dints, which ultimately were identified as manufacturer issues, Gary sorted everything out with no fuss and quickly. They did everythi... Näytä lisää
I've edited from 3 to 5 starts, although I had to call as no order conformation or update emails were received, but I guess I should have checked the number I was calling and to be fair, sevince was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.
Yhteystiedot
Court Row Chambers, Court Row,, IM8 1JS, Ramsey,, Mansaari
- www.picstop.co.uk
4,9
Erinomainen
835 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent stock and timescale
This retailer was able to send us a large order of a relatively rare microscope smartphone adapter unit which we required at very short notice - very few other places I checked at had more than 2 units held in stock. Couldn't be happier with their service.
27. elokuuta 2025
Always good and prompt with any order
26. elokuuta 2025
Had an issue with delivery that was…
Had an issue with delivery that was dealt with promptly with a high level of understanding and professionalism.
23. elokuuta 2025
Returning the item
I would strongly advise caution when buying from PicStop.co.uk I recently purchased a telescope, only to discover after using it twice that it was a 15-year-old model with no internet connection to update the handset. I emailed to ask about returning it, and the response I received was honestly shocking. I was told they “don’t do returns on a trial basis lol.” Yes, that was the actual wording.
How exactly are customers supposed to know whether they like or even can use a product until they’ve tried it? This dismissive attitude towards genuine customer concerns is completely unacceptable. I feel misled into buying an outdated product and then laughed off when trying to resolve the situation.
I will be raising this matter with the trades union and would urge anyone thinking of ordering from PicStop to reconsider. The lack of proper returns policy, coupled with the unprofessional response, speaks volumes about how they treat their customers.
25. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PicStop
Hello Frank Husky / Darren Delves
The telescope you purchased was based on a design originally developed in the 1970's, something you can easily determine with a quick search, many telescope designs haven't changed for years.
The model you bought doesn't have a direct internet connection (we don't state that it does), the handset needs to be updated via a computer, as stated in the user manual.
You were not mislead into buying an outdated product, this is a current and popular 'Celestron' model, still listed on the brand's website.
All the specifications and product details available to us from Celestron were listed on the web page you ordered from, along with links to multiple user reviews.
After having the product for a couple of weeks, letting us know that you had assembled and 'used' it multiple times, here's exactly what we stated:
"I am sure you can appreciate that we don't offer products on a trial or test basis to see if they are suitable."
You did not report any faults with the telescope.
The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop, as detailed in our terms, which you agreed to when making the purchase. Unfortunately, this does not extend to using the product for a while to see if you like it, had it 'not' been unboxed, set-up and used for a while it would have been eligible for return for a full refund.
Thank you.
Good price and quick delivery.
24. heinäkuuta 2025
Excellent service
Easy to order. I received the memory card very shortly after ordering it exactly as advertised.
The product was in excellent condition and the price was amongst the best in the market. I would definitely return to your company for future orders.
Jenny
28. heinäkuuta 2025
Prompt efficient service
4. elokuuta 2025
Memory card at a reasonable price
The memory card was exactly as described and at a reasonable price
4. elokuuta 2025
Great service
Great service,arrived on time and well packaged, will buy from them again,many thanks .
28. heinäkuuta 2025
Excellent service.
Fantastic service from start finish, very honest & knowledgeable with advice! Always 1st port of call for anything to do with telescopes. Decent prices & rapid delivery.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Good products at good prices
Good products at good prices. What is there not to like?
22. heinäkuuta 2025
What a pleasure to do business…
What a pleasure to do business with...Ordered, and delivered a couple of days later...perfect.
24. heinäkuuta 2025
Great service and fantastic website
Great service and fantastic website. Prices were very good compared to others
23. heinäkuuta 2025
Always 5 star
Always 5 star. Good prices and fast delivery. Great value for money for me.
23. heinäkuuta 2025
Sandisk Max Endurance 128Gb
A top quality sd card is vital to the smooth running of any dashcam. The Sandisk Max Endurance is perfect for this task. I haven't yet found a better sd card.
30. kesäkuuta 2025
No problems items arrived as ordered…
No problems items arrived as ordered and on time.
27. kesäkuuta 2025
Fast delivery
Fast delivery, great price on all memory cards & they work as they should
23. kesäkuuta 2025
Great update info on my delivery
Great update info on my delivery
very helpful on the phone
30. kesäkuuta 2025
Excellent Binoculars, Excellent service.
Excellent Binoculars!
Great price and the usual painless Picstop transaction with excellent delivery service.
Very happy customer!
27. kesäkuuta 2025
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