Pho Arvostelua 

Terrible pho. Don’t steal it from Vietnam and make it bad.

This is the literally the worst resturant I've ever visited, I have found a hair folicle and the manager told me it fell of my head ... so drainged bag of litter

I came and tried 2 noodle soups and returned both cause they were way too salty and nothing like the dishes I had in Vietnam, not authentic. They also run by white British who trying to steal the word "Pho" by trademarked it and sue other Vietnamese restaurants which has the word "pho" in their business' names. I wonder if they have any morals doing business. And all of their employees should get another workplace with more moral than this. I can see how they really are through this. Disgusting business runners!

The Pho was not authentic what so ever. It was bland, watered down and also the overall experience was sub par. I’ce recently learnt that the owners have trademarked the Vietnamese word Pho and like a colonialist now taking over words, culture and concepts the Pho tasted of disgust.

Went to Pho in Brighton and found lovely friendly staff with interesting, colourful and healthy menu options. Very good! The flower teas are beautiful to watch as they unfold!

I enjoy my Pho take aways from the Canterbury branch! There has been a couple of times where the quality hasn’t been at its best but it’s still been edible and there have been other times which have reminded me of the quality. I love the portion sizes and the peanut sauce is incredible. I love how light the flavours are and how light it is on the tummy too but most importantly I love that there are gluten free vegan options, which is hard to get as a combination, so thank you for providing this Pho! This is my favourite take-away at the moment!

I've been trying to find the best pho around the world. And after 4 years I've finally found it here in London. Briskette pho it's a checking taste explosion! Love it so much!

On Friday, September 6th, around 2:00 PM, I visited the Pho Café in Islington for the first time. Unfortunately, this visit turned into a deeply traumatising experience. Moments after my food had been served, a typically East European man (who looked like a Romanian gypsy, you know, the ones who beg and leave things on the tube) – tall, big, broad-shouldered, round-faced – approached me. He was uncomfortably too close and silently placed a piece of paper with writing on my iPhone beside me on the table (which I was unaware of then). His demeanour immediately made me uneasy. He didn’t speak, but evil stared at me with an unsettling, almost predatory gaze. I politely told him I had no cash and asked if he could leave. The situation felt wrong from the start. His paper even touched my food, further adding to the discomfort.
Immediately after this man left, I realised my iPhone 15 Pro Max was missing. The theif had used the paper as a distraction tactic to steal it. I was in a state of shock and panic, searching for him, but he had disappeared without a trace. The feeling of violation was profound, and even now, I feel uneasy about eating out at restaurants.
This incident highlights a serious lack of security and customer care at Pho Café. Despite this apparently being a known issue in the area, the staff failed to warn me or other customers of the potential for phone theft. The absence of proactive measures or warnings is a serious concern and needs to be addressed immediately. Had I been made aware of the risks, I would have been more cautious and put my phone away. Instead, I was left vulnerable.
It is deeply troubling that the restaurant prioritises avoiding negative publicity over the safety of its customers. The absence of proactive measures or warnings is telling. I have decided never to return to Pho Café, and I strongly advise others to exercise extreme caution if they choose to visit. This restaurant is not a safe environment, and dining there means risking your meal and your valuable personal belongings.

I recently visited the Pho restaurant in Canary Wharf with my 4-month-old baby in a pushchair and my wife. Despite half of the tables being empty, we were told by the waitress that we could not sit at certain tables due to company policy. Later, I politely asked another customer if they would mind switching seats with us, and they kindly agreed.

Immediately after, the manager, Tom, approached us and warned that we are not allowed to ask other customers to change seats. I explained politely that we had already spoken to a team member and had simply asked for a change. Tom then "politely" asked us to leave the store. I felt threatened by his words and attitude, so we left. This behavior is unacceptable under any conditions.

Following this incident, I contacted senior management about the unacceptable behavior and the unsatisfactory explanation I received. No one, including the general manager, has apologized for this horrible experience. Instead, it seems they are implying that I am the one who behaved inappropriately.

I was expecting someone from Pho to give me a simple phone call to apologize to me and my family. Clearly, that is not part of their company's practices. Even the way they handle emails is unprofessional, which perhaps explains why store managers feel justified in attacking clients.

I will never visit a Pho restaurant again and will ensure that this behavior and the company policy of intimidating clients are made known to the public. I want others to be aware of how poorly we were treated so that they do not become victims like my family and me.

Ibrahim

We were staying at Cardiff city centre and ordered dinner from Pho via deliveroo. The order came sealed but to our utter surprise it had only one order and was missing the other order plus cutlery. On calling the restaurant they were very unapologetic and said ithey can't do anything and we can contact deliveroo. On going on deliveroo app there was no option to ask restaurant to send missing item and was just a refund they offered . It's the restaurant fault I would say as the order package came sealed so they should have made sure they dispatched the full order ! We were left with one of us hungry , irritated and had to reorder from a diff restaurant. V bad experience with Pho restaurant Cardiff City Centre

My favourite restaurant! I’ve been several times to the Manchester one and today dined at the Liverpool Castle street one. Every time I’m delighted, the food is amazing. I’m gluten free and I love that I can have anything on the menu (with only one exception and there is an alternative for that) Service is always quick, food is delicious, portion size is good, price is good, service charge is pointed out as optional but it’s not silly like some places so I always pay it as the staff are great. I love the decor I even love the quirky trek to the loo. I think they’re competing with spoons for the longest journey to toilets

Delicious food, fantastic, knowledgeable staff and at a reasonable price. What's not to like?

I used to really enjoy Pho and bought into the fact it seems 'healthy', and it may be. I have asked on multiple occasions in person and via email for them to provide sodium content of their dishes. This has been met with a resounding deafness of silence so loud that my mind can only think they are hiding something. In person, if the staff is unaware they happily say ' I'll find out' they return and say something sheepishly along the lines of 'we don't have that information'. I can no longer support Pho and it's claims of being healthy if they can't simply publish all of their nutrition instead of just the topics they want to showcase.
Now that I've looked at their product from a viewpoint of this company just wants to make money, I realize their portions seem huge, mostly salt water while any protein is very small. Just not worth it, make it at home since it's super simple!

Would liked to have tried but they said no table available, we counted at least 8 empty tables, they don’t want business so I wouldn’t bother plenty good restaurants around the area

If I could do a 0.5 review I would. £13 for a curry which is cheap. But not when the rice is burnt and the curry tastes horrid. Chicken was so plain I thought it was killed and thrown on the plate instantly. I swallowed something sour in the curry which after that I refused to eat anymore. I was then vomiting at the next place I went to and 3 hours later have a distinctive taste in my throat. I’m calling it the house of throat as the only thing that had excitement and joy was my tonsils getting blasted from reverse distinctive

Visited the Edinburgh branch today and had the best meal I’ve had in a long time. Loved the atmosphere and the look of the place and the smell as you walk in assures you of great things happening in the kitchen.
Hoang who served us was friendly and smiley. The food itself tasted so fresh and was full of flavour. We loved all the additional ingredients that you could add into your dish as well. Overall we were delighted- will definitely be back!

Pho Bournemouth was incredible. My partner and I enjoyed our meals and even ordered pudding.
Ivy our waitress was absolutely lovely and very helpful with our order. Good service and brilliant food, will be returning again.

I had always enjoyed the food of this chain in some of its London Branches a few years ago. I was looking forward to trying it again in Bournemouth. I ordered the 3 mushroom pho soup and rather than being packed with mushrooms like in all my previous visits it had about 6 in. The flavour was good but the content not enough. I would have said to the waitress but thought there might be more at the bottom when I'd got through the noodles but there wasn't. And after that I just wanted to get out. That brings me to paying. Was told at the end it was card only. That isn't good enough as we weren't told that at the start. If I hadn't been with others I would have refused to pay by card and offered cash which I reckon faced with no alternative they would have taken. However now I know I won't be going again, even if the food had been better. Shame as it used to be so good. Music was obtrusive too. Need to choose music with mass appeal to all ages