Personalised Gifts Shop Arvostelua 

Placed an order and it was delivered 2 days later! All items were personalised and high quality. I ordered 2 glasses, 2 mugs and a wooden tea board. It was all wrapped up very well and nothing was broken. I’m very happy with my purchase and will definitely use this company again

Quality of my gifts are 100% .Customer service is one of the best I've had to communicate with ..Thank You for sorting out my mistake with the cushion cover I missed ...My son will love the gifts his children will hand to him Fathers Day .Thanks

Great company, part of my order didn’t come in the first delivery, but they sent it out a second delivery straight away great high quality items and very kind and helpful customer service, highly rate them.

Lovely product, quickly produced and delivered. Well packaged. Would definitely recommend and use again.

Would highly recommend, good quality and very fast dispatch and delivery. Many thanks to Charlotte who helped with my query.

Very professional company to deal with.
Had a delivery issue which was promptly dealt with and resolved.
Highly recommend and will use again.

After a mess up from myself, typing my email incorrect, customer service, Charlotte, were brilliant, resolving the problem as quick as my flower vase arriving on the door step, the item is perfect for my mums 80th birthday and would highly recommend this company for their products and customer care, here’s to my next order.
Karen & Rob

Awful company, do not purchase anything from them!! I paid £4.99 for express delivery (website states 1-2 days delivery) I’m currently on day 3 and still no parcel. Poor customer service… they weren’t interested… just stated “sometimes there can be delays outside of anyone’s control.” Not good enough.

Lovely cup. There was a slight issue with delivery but was sorted swiftly by the team. Thank you x

When my original order arrived the was a small piece of damage to the corner of the box I reported this to PGS and they immediately rectified by replacing the box which arrived the very next day
Excellent service from Charlotte would certainly recommend this company

Ordered Friday morning and delivered Saturday morning, fantastic service

I stupidly tried to order just before Chirstmas. . . I was asked to try in the New Year, which was expected really. I remembered recently and placed an order. I supplied art work and this lovely company came back with mock ups. Inside the week, my aprons were embroidered, sent and arrived! A marvel really. The aprons look fabulous and I'm so impressed. It's great to know I have a go to place for embroidered logo items like this. Would highly recommend.

Excellent service and fabulous products.
Used many times and always had the same great service.
Fast delivery, great products and very helpful staff.

I've used this company for years, always quality products, Brilliant customer service.
Needed my order in a hurry, they sorted my problem for me.
Products have been of good quality and great value for money. Prompt reply when I've needed to contact them.
Tracking system works well.
Highly recommend.

I was delighted with my purchase. It was beautifully made to a high quality and came very well wrapped to protect it from being broken. The personalisation is really lovely and made it very special. I will buy from this company again.

I availed the services of PGS for the first time in March 2026.

i was really impressed with the UX/ UI on their website.
super easy to use and search for products. I was looking for wedding gifts and they offer a large selection of ideas. The proposition extends beyond wedding gifts

Good arrived on time and in tact. super impressed with the wooden bottle box and the quality of the engraving

There was an issue with one of three orders i placed - the damaged item was replaced with zero hassle and super customer service

in summary - this company offers excellent products, supported by excellent service. Highly recommended

Ordered on the Thursday and it had arrived by the Friday with express delivery. So impressed by this company, great prices for customisation, super fast service and I love that it’s family-run too. The item I ordered seems great quality too, hopefully the recipient will like it! Will definitely be ordering more gifts from here in the future when I need them :)

I received 3 Mother’s Day parcels and one of the pictures was blurry. I contacted customer service and they replied quickly and sent out a replacement straight away and this arrived within a couple of days! Great communication and lovely products!

I ordered a personalised anniversary gift for my husband. The item arrived exactly how it looked on the website. When I emailed them with a query they were prompt at responding. Will definitely recommend Personalised Gift Shop and will be shopping from them again.

I was looking for a personalised Mother’s Day vase and came across Personalised Gift Shop, a lovely family-run business. I actually ended up ordering two vases and a personalised glass for an upcoming 50th birthday.

The prices were fantastic and they had so many options ,exactly what we were looking for. Everything was truly personalised and easy to order.
We placed the order on Saturday, it was engraved and dispatched on Monday, and arrived on Tuesday as expected with next-day delivery. Absolutely fantastic service.
We’re delighted with everything and can’t wait to give the vases with their bouquets on Mother’s Day, we know the mums will love them! I know there are some negative reviews but couriers often cause the issues and the retailers get the brunt of it, so maybe take the negative ones as bad luck and see the good ones shine through.

I will be using these again later in the year for gifts. 100% recommended by us.