Patricia White's Arvostelua 

Warm, friendly and true professionals, probably the best care agency to work for. Regular meet-ups with staff and other care professionals help to support all those that work in or for the agency.

I have worked with many care agencies and the only time I met staff members and colleagues was during the mandatory training and that was that .The meet-up fostered a stronger sense of unity and morale ,reminding all staff of the important role we play as carers in enhancing the lives of those we care for.We were provided the space for open dialogue,recognition and continuous learning,such gatherings contribute directly to improving the quality of care we provide .

As a live in carer through Patricia White's, I am truly impressed. The phone is always answered, for clients and carers alike, and the consultants are friendly, helpful and efficient. The company genuinely cares and organises regular "meetups" so we can speak to the staff in person and get to know them and the other carers.

It's a wonderful matching agency - reliable, competent and fun to work wit. I am a self employed carer and have been with PW for over 4 years. Their rates are reasonable - for both: clients and carers. They are always ready to help but also could step back if a client prefers so.
I totally recommend Patricia White!

I do not recommend. Admin staff are so medicalised and treat customers with so much contempt. They employ people who have a tendency to bully and criticise you as opposed to treating you as a human being.

Service from Patricia White's has been exceptional. We have a carer in place who really fits our family, and the approach has been so personalised whilst also being completely professional. Vanessa - our carer - really understood exactly what was needed, and has been able to provide the most wonderfully responsive, relational companionship. Meanwhile Gemma on the agency side absolutely got that we needed extra input at the beginning to make the placement work, and gave it without a second thought - she has been so understanding of the foibles and individualities of people as they get older, and so very kind throughout. I wouldn't hesitate to recommend - and that is really not something I would often feel able to do in this field.

A highly professional and attentive service. We have been particularly impressed by the speed of response in providing a carer at short notice when needed. The carers have always been of a high standard and clearly committed to providing the best care for our elderly relative who has multiple needs.

We had Simone Elie to cover our full time live- in carer holiday time. It’s always hard when you have a new person stepping in for a week or so. Simone has a very kind personality and cares about her job and the family she looks after. My aunt and uncle both liked her from the moment she walked into their home. Her experience, knowledge to look after dementia patient is valuable. She is able to defuse the situation before it can escalate to stressful experience for a patient. She takes initiative and gets on with her task in the way that allows my aunt and uncle to relax. We highly recommend her as career. PW have been amazing finding a right person for us to cover various situations.

Patricia White were extremely efficient finding a carer, Miranda, when my wife came out of hospital. Miranda was wonderful with a lovely, sunny personality.

As my wife's health declined, the two carers you sent us, Maggie Korwal and Joyce Price, were wonderful help and support. I could not have coped without them and my wife was very fond of both of them. They helped me get through a very difficult period for me and my family. I certainly recommend Patricia White's.

Patricia White's has been supplying carers to me and another family member for several years. The principal carer at present is Sophie Bephage who is truly outstanding. Patricia White's also supply two relief carers when needed, and they're also very good.

I really love working for Patricia White's. I have met so many lovely people and families and places. And it makes me feel like I have done something worthwhile through helping people with sensitivity when they are feeling vulnerable, and their families are likely to worry about who they let into their parents' homes too. But they needn't worry too much as Gemma, Avril and Heena seem to have psychic intuition sometimes in how they match me with placements. I've been working in Care for agencies for over 20 years now and the agencies would often feel like they were in chaos as it can be extremely challenging facilitating Care. Patricia White's seems to be mastering the art. I hope the lovely ladies in the office stay forever.

May I say that, as a sometimes being a difficult customer I cannot recommend Cecile enough. She has been a pleasure to have to stay : genuinely caring and most helpful, proactive and doing work before being asked, fun to be and chat with, a good cook with presentation skills, listening to your requests but with initiative.And also great IT skills! A real hit and I was sorry to see her go. I hope there will be other occasions to see her coming back here.

We could not have been happier with our dealings with Patricia Whites. We needed next day help for my 86 year old Mother and they found THE most perfect carer who turned up and got stuck in straightaway. My Mother sounds like a new person after just 1 visit.

I'm always confident that Patricia Whites will match me with suitable clients. Many years ago when I was interviewed by PW, I was asked questions about flexibility, caring skills and my willingness to go the extra mile. Easy to answer positively in an interview - except that PW's wanted me to give them examples of how I put them into practice.
I have never forgotten how well they were able to judge me by my responses.
Once again I have been matched well with my client - and I have the enormous privilege of working in Belgravia

This agency’s name was highly recommended to us by a friend who had used them for her parents-in-law and she couldn’t speak highly enough of them. And how right she was, from our first chat with Avril Martin, to our goodbyes to our wonderful carer, we couldn’t have had more support. To choose the right person we were given the telephone numbers of suitable candidates and were able to ‘meet’ them on What’s App and it was easy to choose the person we felt was right for us. She was fun, reliable, knowledgeable and stayed with us for four months only taking one night and one whole day off. She fitted well into our household and became ‘one of our wider family’ while she was with us.

Patricia White’s took the greatest care of my mother since March 2020 until April 2024. Her carers were terrific. Not only did they look after Mum so well, they took care of the entire family and we all became good friends. That’s not say that they weren’t entirely professional and totally trustworthy and extremely capable at their job. The friendship was a bonus. As Mum became progressively more frail, the carers adapted to her ever-changing needs. It really gave us great peace of mind. I would not hesitate to recommend them to anyone. Quite brilliant. The staff at head office, Avril and Gemma, really understood any concerns and requests and immediately used their vast experience to help. Invaluable!

I have been PA Live In Carer for 6 years and no complaints. Recently I just came back from nearly 8 months off sick. Gemma was so understanding and got me a placement which suits me. Avril is always on hand if you need her. They make you feel appreciated and thank you, for all your help,support and understanding .

Friendly and constructive

From the moment of our first call we were really impressed with our experience. Gemma found us Caroline quickly and without fuss, and was generally fantastic. We really felt we were being looked after. When you are faced with so much admin and worry at a difficult time in life, finding a company with such a personalised tailor-made service, and kind and empathetic professionals to talk to, you can relax and feel the benefit of their unending support. Thank you!