Partzilla.com Arvostelua 1 428

The online chat with William W. who was working with me to find parts for a motorcycle was SO very helpful. He was able to find exactly what I needed, even with my limited knowledge or working on this particular machine. I am so grateful to him for helping me and getting the part numbers with direct link so I could order them. Just need to wait for them to arrive and then I can get this old bike going again!

I was little frustrated I had ordered a part on their website that didn't show to be on backorder. I called and Jared helped me out. he assured me they would have the part within a couple weeks and hooked me up with faster shipping for the inconvenience. Customer service was excellent.

The product i ordered arrived quickly and it was correct.

Items were in stock, priced right, and were shipped and delivered quickly.

Partzilla came through for me on my current project. They almost always have the parts that I am looking for to put my decades old bikes back together and the prices are very competitive.

Fast delivery

The on-line catalog part description was great and I got exactly what I needed. Delivery was prompt and price was reasonable. All in all a good experience.

Order 11-11244806, Julie helped to explain the issue I was having with my orders shipping and provided great customer support. Thanks Julie!

Wonderful Experience!! site is very easy to use and great price on factory parts!

After spending several hours looking for brake parts I decided to order from Partzilla. They had 3 of the 4 parts I needed at the best price. I placed my order. Several hours later I get an updated invoice showing the 2 cheapest parts had been cancelled even though their website showed them in stock. I was never notified the parts were not in stock and asked if I wanted the last most expensive part shipped. After some back and forth I was told they would see if I could get the shipping cost refunded. Still waiting for that confirmation. On a whim I decided to go back and check on the parts that were cancelled. Still showing in stock but guess what? Listed at an higher price then what I had paid. Stay away from this shady company!!!!!!!
PS. RECEIVED MY SHIPPING REFUND. WAS TOLD THAT IF A PART SAYS WILL SHIP IN 1 TO 2 DAYS THAT MEANS ITS OUT OF STOCK. REALLY? IF THAT'S THE CASE IT SHOULD SAY OUT OF SROCK INSTEAD OF LETTING YOU ADD IT TO THE CART AND PAY FOR IT. ALSO IF THE PARTS ARE OUT OF STOCK WHY WERE THE PRICES UPPED ON SAID PARTS AFTER MY ORDER WAS CANCELLED?
ORDER FROM THIS COMPANY AT YOUR OWN RISK!

Easy to find the right part with model lookup online. Telephone support reassures I have the right parts. Thanks Mike the Bike!

Very helpful staff. Worked with me personally to ensure my order had everything I needed to get my wheels back on the road

Easy to use parts inventory and hard to find factory parts in stock and shipped quickly. I will ourchase from them again!

Received fast

It was great! was able to look up a throttle tube for my 2007 Honda cbr 1000rr. Thought it would take a minute to find, but was able to find it and order it within 5 minutes. Only took 2 days since order to get to my door step !

Parts are on the web site, then half the order is canceled. Missing parts back on the website, ordered then canceled, without reason. I had to call to find they were out of Stock. Very nice people on the phone, but that doesn't make up for really bad service. As for the items that did arrive, packaging, inner and outer looks as if it has been living in a homeless encampment for the past 10 years. If I hadn't been shipping to AZ, I'd use Rock Auto.