ParkWhiz Arvostelua 1 654

I booked parking online. ($20) When I arrived there was not any empty spaces. I drove around for 20 minutes. Someone left a while later and I quickly took that spot but only luckily. Others were looking for spaces. There should be available spots for booked ahead reservations. You shouldn't have to drive around for 20 minutes only to "luckily" find a spot. If this person hadn't left , I wouldn't have gotten a parking space. What does one do if you pay for parking ahead of time and there are no spaces? Do you refund $ if there are no parking spaces?Something needs to be rectified here From the parking lot's owner. Please advise.

Reserved a spot in a parking lot but when I arrived there were zero spots available. I attempted to book another spot, but there were not any lots open in the vicinity. I also tried to call parkwhiz with no answer and was only able to leave a voicemail (Which I still have not received a call back 2 weeks later). It took me 30 minutes to find a spot in a non Parkwhiz lot and I was then late to my event. I called parkwhiz and tried to address this with them, but their extremely poor customer service would instead like to lose a customer. They had no answers of what I was supposed to do in this scenario, but instead that they can't do anything for me. Parkwhiz made a bad partnership with an unreliable lot and it is their responsibility to take care of their customer. They offered no compensation for the additional $70 I had to pay for a last second lot. Go to their competitors SpotHero instead because parkwhiz doesn't care about you. Look at their overall review, clearly I'm not the only one who they decided to lose as a customer.

This company is setup to scam anyone that uses them for parking.
My experience was as bad as it could get the parking space that I reserved wasn't available when I got there no parking was available.
I tried to get in touch with them but the app didn't respond.
Finally I gave up but tried again later and had the same problem.
I sent in an email explaining what happened and got the run around and I was finally told that they would not refund my money because didn't cancel in time
Long story short after a few weeks of back and fourth I gave up and never got a refund.
STAY AWAY FROM THIS APP

Totally useless- there were no spots for parking in baltimore 313 w lombard st. Lots of people showing up to park with no spaces- total scam- dont use it

I paid in advance for parking at the 9th Street Garage. When I arrived the parking attendant said the app wasn't scanning and I would have to pay again. I showed them that I already paid, but they said Parkwhiz is a 3rd party company and I would have to submit a request for a refund. I did so and the auto email said await 3-5 business days for a decision. Krista Mae from the company reached out and requested I show proof of a bank statement that I paid for the parking. I submitted that as well. I have now waited 10 business days for a response including emailing Krista 4 times without response. This company doesn't care about customer service. Don't use this app!

Try, just try to get a refund from the company when you arrive at the garage and it's too full to fit you in. There were texts attempts, emails sent and calls that they didn't even hear my story and they hung up. The company can be good if it works but if it doesn't work, good luck getting a refund. And just for the record I had to pay at another parking garage.

For the second time was turned away because the garage was full.Twice I was late for appointments at mount Sinai hospital.The attendants advise wad to call parkwhiz and complain, there was nothing he can do.I have lost confidence in this company.

I would give no stars if possible. This business sold us a place that was locked up. Will not refund our $75. Do not use them! Look at all complaints on BBB site.

Park Whiz is a scam, horrible company. I'll spare you the details with our "campsite" overnight east of Denver in Limon, CO, but it was a disaster. Never buy from this company, total fraud.

I reserved parking in Chicago for three days. One day into my stay the garage closed for an indeterminate amount of time. This reservation was a park once and leave it reservation, but I happened to go to my car to drop something off only to find that there were no other cars on the garage and it was closed. Luckily, I was able to get my car out, but I had to find other parking. I filed a complaint with ParkWhiz and they asked for additional information, which I provided. It has been crickets since. I will never use ParkWhiz again! Terrible service. Best of luck to you if you decide to rely on PatkWhiz for your parking needs.

I purchased a parking ticket for Wednesday May 15th,2024 for the Dallas Wings games. I received parking ticket to park 3 miles away from the game. The address I was provided to park at was 1008 Harrison Ave. Arlington, TX 76011. That was 30 dollars that I wasted for parking. I had to pay again and parked closer to the stadium. I don't have 30 dollars to just give away.

Terrible Service, Deceptive Practices, and Nonexistent Customer Care

Rating: ⭐

I had the unfortunate experience of dealing with ParkWhiz, and let me tell you, it was an absolute nightmare from start to finish. I paid full price for a service that I never received, and to add insult to injury, I was turned away like a stray dog at their establishment. It took me a month of relentless pursuit just to get them to acknowledge their blatant disregard for customer satisfaction.

First and foremost, their so-called "service" is nonexistent. Despite shelling out my hard-earned money, I was left high and dry without even a semblance of the assistance I paid for. And what's worse? They had the audacity to turn me away at their doorstep, as if my patronage meant absolutely nothing to them.

But wait, it gets better. Not content with just providing abysmal service, ParkWhiz decided to throw in a sneaky disclaimer buried in the fine print. Oh, you want to bring a van-sized vehicle? Well, that's going to cost you extra! Because apparently, hiking up the prices for larger vehicles wasn't enough of a cash grab for them.

As if their lack of service and deceptive practices weren't enough, let's talk about their customer care. Or should I say, lack thereof? It took me a whole month of calling, emailing, and practically begging for them to acknowledge their wrongdoing. And even when they finally did, their apology felt about as genuine as a plastic flower.

Save yourself the time, money, and frustration, and steer clear of ParkWhiz. They're a prime example of everything that's wrong with businesses today – greedy, deceitful, and utterly indifferent to the needs of their customers. Trust me, you're better off taking your business elsewhere.

I purchased a spot and was refused entry -
Attendant told me to contact ParkWhiz customer support for refund -
It took customer support over 4 weeks to reply and refused the refund -
Contacting my CC company to dispute the charge - hopefully they will have more luck

When we arrived at 6:45 for a 7:00 concert in AC-all spots were taken. Anyone could park in the lot we were sent to-by the app-FOR FREE! That's why it was full. What did I pay for?? Smh! SCAM! Atlantic City, NJ- Mothers
Day-Boardwalk Hall

ParkWhiz advertised a .8 mile distance to my venue driving and it’s 1.2 miles and takes 15 minutes. Walking takes 25-30- false advertising. They up-charged the garage by $20 and there are several garages closer to the venue. They scam on people.

Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ). 05.09.2024 and still no response or refund 😑.

Don’t use this app you are paying more for parking . Recently used and I could not exit garage had to call security and wait until he called the head of security to let us out . Emailed park whiz to report did not offer my money back. Will never use again

Lot was not accessible. ParkWhiz refused to give refund. Don’t trust this company

This company used to provide excellent customer service, but no longer!!

I purchased two tickets to one parking lot in SF for a total of $40 for an event on the evening of April 18th. When my colleage and I arrived on time, the parking lot was full, with no attendant on duty. The lot only had spaces for 10-12 cars.

We had to locate another lot, and was late for our event. I have been trying for several hours to get a refund. I followed all of their procedures, and no response.

I will never use them again, and highly advise everyone else to be forewarned. When something goes wrong and you need help, they are nowhere on the planet. Such a shame! This is what happens when a company management that cares about customers gets acquired and they lose their customers, focused only on new customers and do not prioritize customer retention…..a recipe for failure!