ParkWhiz Arvostelua 1 654

If I could put “zero” this would be a zero company. I did not know that when buying parking through StubHub that I was buying Park Whiz (second party & apparently the “ticket holder”). This company appears to be committing fraud & should be shut down. I have tried contacting them via phone, email, chat, & submitted “service requests” over the past couple of days, all while disabled & also attending a funeral. The concert is today & I still have over $100 of parking not displaying in the app. It clearly states that you need an electronic ticket & the email from StubHub will be insufficient, so I have two parking passes & do not know if I will be able to park anywhere tonight. My friend wanted a more expensive park closer to the venue, so I had planned to resell the first ticket (I called StubHub prior to buying the second ticket), but because it does not display in the app I could not transfer it to StubHub to be resold. This is a situation where both companies have been crap, but Park Whiz are worse because they are ghosting & non-responsive. Selling a service & not providing it is illegal. Please shut them down.

Park Whiz can not be trusted. I paid 50.00 for a parking spot that I needed for the day and after payment was told it was only for a few hours. I tried to get a refund but the site has says “processing” for the past 4 days. I, sadly was taken, so I am warning others.

I paid $36 for a spot in a lot in Philly. When I got there the lot was virtually empty and the guy at the gate was selling spaces for $20. When I reached out to customer service to see if they’d provide a partial refund they had no interest in helping. I won’t be using them again and I would warn anyone thinking about using them.

Terrible company. Cut my time short by 30 minutes and had the audacity to ask me for more money. When I don’t give them more money and I stay for what I paid for they fine me. Terrible company, absolute scam, 0/10 would never in 1000 years use again

they are awful. i once reserved a lot that didn't exist. I have also used a lot where I was charged twice. I did a booking that was paid for but deleted and no refund. STAY AWAY do not use

Incompetent
Paid for parking via Ticket MAster their web site laks logic to enter car licence palte. I arrived to event and my car was towed, when i call to ask for support they only provided me with a phone number of the 3rd party vendor (Platinum Parking) and such phone did not work.
The support time if they anwser you have no idea how to solve any issue and constantly request you to solve the issue. I requesed for a refund well see if that works out.

I won't use this service again. Bad experience with whole process and dealing with the parking attendant at 1235 Dallas St Houston. First time I used the Parkwhiz app, created an account had both our vehicle plate numbers on my profile. I booked the reservation using my vehicle's plate number but drove my wife's vehicle. That was my mistake. When leaving the attendant would not let us exit because the ticket had a different license plate and he said he couldn't see my wife's plate in the system. I showed him my profile on the ParkWhiz app with both plates, also had a printout of the receipt and the parking pass. I'm not aware that there's a way to update the app or parking pass real time once completed if you change vehicles. The attendant asked for my phone number sent me a link, asked me to reenter my credit card info , assumed he was trying to get me to pay again, thank goodness it wouldn't let me complete the transaction. He finally raised the gate so we could leave. Next day I received a next from the Metropolis Co., who owns the garage stating there would be a charge with late fee, total $54 if I didn't pay. Called ParkWhiz they were no help at all, they told me I needed to contact the parking garage, called the parking garage which operates under the name Metropolis parking, they were helpful and after a couple of hours they called me back and said there would be no additional charge. Location 1235 Dallas St Houston TX. What a hassle!

I parked at the downtown Sacramento X Street parking lot, scanned the QR code by ParkWhiz, and paid $12 for the day. I left, came back an hour or so later only to find that Park Mobile had given me a ticket. Apparently, both companies are running this lot and both need to be paid. However, I couldn't find a sign for Park Mobile, just the giant signs for ParkWhiz.

Parkwhiz notified me via email that I violated their terms / policy, which I did not. I never resold parking passes.

There is zero option to contact the company (I've tried). I've texted, which generates auto response with their website. I've sent 6 emails with no response.

I hope this company gets shut down.

They commit fraud. The issued a ticket 2 minutes after my parking payment expired. I appealed it. They rejected the appeal and now they are threatening me that they will tow my car away and commit theft if I don’t pay $120 for 2 minutes.

I used this app and it didn’t work, so I contacted customer service for a refund. They didn’t issue me a refund but gave me a “credit” towards a future booking. Why would I reuse an app that doesn’t work? Thanks but no thanks to Wil F in customer service, who wasn’t flexible or understanding at all. Avoid at all costs.

If there was a zero star option, that's what they are worth and deserve. Online pass didn't work, paid a second time, never got reimbursed. Never again. Total scam. Parking in the scum part of town.

I bought a parking pass to "Garage A" with ParkWhiz through StubHub. ParkWhiz didn't provide me with a parking pass to Garage A. Instead, they provided me with a parking pass to "Garage B," which was much less expensive and further from my destination than Garage A. Furthermore, ParkWhiz wasn't explicit about this. It felt like they were trying to trick me into accepting the pass to Garage B. It felt like a scam. Fortunately StubHub helped me out and ended up refunding my money.

I have used the app three times. The first worked out well. The second was overbooked and I lost over an hour working my way out of the overbooked 7-story parking garage and finding another parking location. I missed much of the game I bought expensive tickets to attend. Obviously, simply refunding the parking fee does not compensate for this.

Last night, the location I booked through Parkwhiz was unable to even scan the QR code (it doesn’t even have the correct scanner). Although the garage was supposed to be attended, it took some time to get assistance, missed much of the game, and took some time to get out of the garage. I will be deleting this app.

Shiz company run !! Bait and switch parking no where near advertised space!! No customer service ! Stub hub should cancel their association with this horrible company!!

TOTAL RIP OFF.. Terrible, Terrible, non-existent customer service.. Terrible online experience.. Parking is often in dangerous, poor areas, not even close to venues.. Leave these ripoff artists out of your choices.

Paid for parking at US Open in Oakmont but could not access on my device. Tried Parkwhiz chat, email and text and totally unresponsive. Filed for refund on my credit card and opened up a claim. Parkwhiz suddenly becomes hyper-responsive to the credit card company and disputes my refund with all guns ablazing. They suck.

Site frauduleux, faut surtout pas réserver sur ce site. J'ai acheté une place de parking pour un évènement sportif et malheureusement jamais trouvé le parking car l'adresse était fausse.

Please DO NOT trust this company. You will end up thinking you made a good decision buying parking ahead of time and you’ll end up walking 30 minutes to your destination. To the CEO: if you’re gonna scam, at least be good at it, CHUMP. Never ever ever ever again.

Would give zero stars if I could.
Booked a space outside the venue, but the place was full on arrival. Has to park elsewhere. Now having to battle ParkWhiz to obtain a refund.
Dubious about the next booking I have with them for another concert venue.....