ParkWhiz Arvostelua 1 654

Reserved parking when I got to the said garage I was supposed to park in my QR code will not scan and when the parking attending looked at my phone and seen the address associated with the place he treated me like I was trying to scam him because they did not match I ended up having to take a ticket and pay the full price even though I had an active booking there

I was sold a space for a parking garage that did not exist. total fraud!

Im very disappointed with the experience I received. The parking garage clearly marked the price and I was charged almost double the rate. I reached out to see if it was a miscommunication on my end but my support experience made the experience lesser. When contacting support, they chose to not answer my questions and even closing my chat after one minute of non-response- it took them over a day each time I answered a question from them.

I purchased a pass for a future event happening in March 2024 in St Louis Missouri. When I got my reservation email, it said we could not park until 5:00pm but the event is 2:00pm! I called them to ask about it and the lady on the phone was rude and argumentative. She kept saying "As I already told you, your event is at 7:00 pm and therefore can not be used until 5:00pm". I tried to explain that her information was incorrect, but she talked over me throughout the entire conversation. Extremely rude, scam in my opinion and overpriced! Look anywhere else for parking needs! I would give a 0 star review if I could!!!

I paid $36.58 (including tax) - rate was $33 I believe, to park in downtown Minneapolis for an event. When I got to the parking garage, it had a huge sign out front for $25 parking - so I paid OVER $10 MORE for the SAME garage!! Never again...

Used this company to book parking in a NYC garage. Entered the garage 25 minutes prior to the start time they required on the reservation. Went to pick the car up less than 20 hours later and they made me pay for 2 days parking, requiring an additional payment of $30 after paying $35 to ParkWhiz. The attendants left the car and took the keys away and told us they would call the police if we refused to pay. Immediately after paying and driving away I contacted ParkWhiz and they said this was a legitimate request since I entered before the reservation time. I told them when I rent a car at the airport and arrive 30 minutes early I am never charged for an additional day. They wouldn't budge on their decision or refund me the added payment amount. Be aware and use knowing this information. Not a company I would ever again recommend!

Bought a season long parking pass for the Teton Village ski resort. 3 days of skiing and have yet to not have a problem getting in and or out of the parking lot. License plate reader has worked once QR scanner has worked 2 times. I would not use this companies equipment in any form.

Don't book with them
They over charge for an extra size vehicule when they already know the brand of the car. Scam! Do not book with them

The gave me 2 parking tickets for Saturday and Sunday even though I paid using the app for the entire weekend and have receipts. I contacted their customer service and they told me that I have to send them receipts etc, a couple of days later they tell me I have to contact the garage myself and send them the same information I already sent to parkwizz because there is nothing they can do. Horrible service, now I have to email the parking garage for an issue that I didn’t create. Never using this app again.

My family arrived at the parking garage, waited 20 minutes in line & when it was our turn, we were rudely told by "Rob" that we could not park there; that I should have received a cancellation email & to contact customer service for a refund or an alternative lot to park at. I called customer service to find that they were closed due to a holiday (black friday?) and the text option on the app did not work. It took us 45 minutes to find our own alternative parking, pay additional money, and we were late for our show. Thumbs down!

Went to the Tampa Bay Lightning game and got 2 parking pass for the Amber Lot which at the times seemed like an amazing price only to find out that this parking lot was being asphalt and was not open to park in. Highly disappointed and will never use this Parkwhiz again. I will be letting everyone know to be cautious when using Parkwhiz.

The experience of booking and parking was excellent. However I felt taken advantage on pricing. On leaving the attendant scanned our ticket to show a fee of $116 for our 2 day stay. The ParkWhiz fee was $191, leaving me feeling gouged. I assume the garage didn’t classify my Evoque as a large SUV but ParkWhiz did. I don’t know if this an honest disconnect or a structural money grabbing practice of ParkWhiz.

Arrived at the parking area on time and the lot was chained shut with no attendant. I drove around multiple times and found no other entrance. I called Parkwhiz customer service and stayed on the line for about 20 minutes while driving around and nobody picked up. I ended up just getting different parking because I was going to be late to my event. Their app says that parking is guaranteed to be unobstructed, which was false advertising in this case. Their policy says no refunds if you decide to park elsewhere but has no option for if the parking was obstructed. I lost $20 and time waiting on the phone only to not receive any help. I was not at all happy with this experience and will not be using Parkwhiz again.

Booked a spot in NYC when i got there it was full. This has happened several times now. It takes a long time to book then find a new spot. When i called park whiz during the day no one was available then called back no one is taking calls had to email. Customer service is non existent.?

Terrible experience! Totally overbooked! We arrived 45 minutes before showtime only to ride through parking garage three times and find no parking and we weren't the only ones. We were told to just continue looking. Security told us to park in a valet parking spot if needed and then said " you didn't hear that from me". Finally found a regular spot and arrived at our show 10 minutes after the start of the show. I will never use Parkwiz again.

Awful - do not trust or use. Paid $50 and all spaces were full. They oversell and do not attend their lots so anyone can park there. Horrible customer service and no way to get money back.

If I could give a zero star I would. We paid for a parking spot and had validation etc. We parked in the spot for less than 3 hours and yet returned with a chain on our wheel. We had to pay $135 to remove the chain, after an hour of encouraging ParkWhiz to contact the company that put the chain on our car. We were left literally stranded for over an hour with no help until we paid the additional amount. This means that we paid twice to park for less than three hours at a total of over $200. AWFUL. DO NOT USE PARKWHICH EVER!!!!

Let me reinforce all of the statements that this company is a SCAM.I paid for a spot and arrived to be told that there were no spots. I have proof that I had too park on the street for 10 hours and move my car every two hours. SCAM SCAM. Requested a refund 6 days ago and have never heard back. Just checked my email and credit card - REFUND NOT THERE.

Under no circumstances should you use this company. I made a reservation for parking on October 18, 2023 using the app. When I arrived, I was told the lot was full and that I should contact ParkWhiz for a refund. Despite continued efforts to secure a refund, I am still out my $45.00. This app is clearly a scam.

Don’t use this company. Paid for a spot, got to the lot, they said they were full. I had to park somewhere else, which I paid for with cash. ParkWhiz refuses to give me a refund. They’re a bunch of thieves who are overselling parking spaces and pocketing it. This company does NOT guarantee you a parking space. You’re better off just going to the event and figuring it out on the fly.