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The Paris Pass Arvostelua 7 781

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Paris Pass worked out really well as it helped us to structure our stay in Paris and it also included some additional experiences such as wine testing, Rex movie theatre, walking tours etc. One note:... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ha sido una grata experiencia, lo recomiendo. Por poner un pero, deberían actualizar el horario del globo, que por estar erróneo no pudimos subir, todo lo demás muy bien

Yritys on vastannut

Saanut 1/5 tähteä

Voll die Katastrophe! Nicht eine der angeblich 55 Atraktionen kannte diese Truppe. 158 Euro in den Wid geschossen. Betrug fast das Ganze gut zusammen.

Yritys on vastannut

Saanut 4/5 tähteä

Tantissime attrazioni comprese, facile, veloce e con proposte meravigliose. Non do cinque stelle perché non consente di prenotare certe visite e perché dovrebbe durare un giorno in più per consentire... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkailusivusto

Yrityksen kirjoittama

The Paris Pass is the complete sightseeing package for visitors to the city. Holders have access to over 60 attractions at no extra cost, a 2 day hop-on-hop-off bus tour ticket, a comprehensive guidebook and a Metro Travelcard! Popular attractions included are Louvre Museum, Palace of Versailles, Wine Tasting Experience, Notre Dame Cathedral and The Orsay. Discover more and spend less with The Paris Pass! Learn more online...

Learn more about The Paris Pass

Yrityksen kirjoittama

SAVE MONEY!
The Paris Paris includes entry to over 60 top attractions and a bus tour. It even includes a Travelcard for unlimited use of public transport.
SAVE STRESS!
The Paris Pass includes everything you need to explore the city and see the sights. No need to buy tickets everywhere you go.
SEE MORE!
The Paris Pass allows you to see more of the city and helps you discover things you didn't know about.

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

8 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

more efficient,more convenient

Have a Paris pass is a comfortable experience. The package ticket makes visit Paris sights and museums more efficient. Meanwhile,it's cheaper and convenient. you may also have special experience to taste local foods and enjoy guide tours provided by them.

22. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Guangning,

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.

Regards,
Go City

Saanut 5/5 tähteä
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Vastaus yritykseltä The Paris Pass

Hi Wai,

We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 1/5 tähteä

Tomadura de pelo

Sí no reservas en muchos museos o iglesias no puedes entrar. Encima dependes de sí hay disponibilidad. Pagas un dineral y te puedes quedar sin poder entrar en los mejores. Y como pierdas el tríptico ya no puedes tener duplicado ni te dan solución. Una tomadura de pelo.

25. huhtikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Paris Pass

Hi Eva,

We extend our sincere apology for the inconvenience caused to you and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.

The slots are subject to its availability additionally, the slot availability and allotted is decided by the attraction itself, and we do not have any influence over the allocation of these slots. We always recommend our customers to visit our official website and check the" Know Before We Go section" and the operating hours to check the most up to dated information. So, that our customer do not face any inconvenience. We always recommend our customer to contact us via chat or call immediate assistance whenever they face any problem while visiting any attraction.

However, your feedback is imperative to us and we would like to have a closer look into your case. Please reach out to us on email address: reviews@gocity.com with your order details so, we can assist you with the issue.

Best Regards,
Go City

Saanut 1/5 tähteä

No te ahorras nada que no tengan el…

No te ahorras nada que no tengan el museum pass además te obligan a coger para los niños que entran gratis en la mayoría, las rutas empezaron tarde los dos días.
La visita a la torre Eiffel te toca esperar la cola y con gente de mal humor, si vas solo lo haces más rápido, a nosotros con la guía 4 horas. La visita de notredame es mentira, solo te enseñan los alrededores y luego tu búscate la vida para entrar. En fin un fiasco total. No lo compren usen la IA y se ahorrarán mucho dinero u otra empresa mejor.

22. huhtikuuta 2025
Oma-aloitteinen arvostelu
The Paris Pass-logo

Vastaus yritykseltä The Paris Pass

Hi Ignacio,

We extend our sincere apology for the inconvenience caused to you and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.

Please be informed that our passes includes general admission to the attractions. So, you may have to wait in queue as per the crowd at the attraction. And we will also try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. We aim to make the process as straightforward as possible and are always working to improve clarity and ease of use. Your feedback is extremely valuable as it helps us to understand where we can continue to improve and give our customers the best possible experience when using our passes.

Please drop us an email at: reviews@gocity.com with all your order information, so we can take a look at your case to determine why your pass had expired.

Best Regards
Go City

Saanut 5/5 tähteä

Great value for the money.

Great value and we save over 100.00 per person for the activities that we elected to participate in. Very easy to use and pays for itself.

4. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi James,

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.

Regards,
Go City

Saanut 4/5 tähteä

It is very practical to move in Paris

It is very practical to move in Paris, I would recommend to have one single way to reserve attractions, there are now different methods to do it

22. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Fernando,

We really appreciate your feedback and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 5/5 tähteä

Love love love - highly recommend

Me and my partner absolutely love the Paris pass - it is quite expensive but the amount of things you are able to do makes it completely worth it! We have been to Paris 3 times now and we couldn’t go without it! It makes everything so easy to do! Highly recommend!

11. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Chelsey,

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Saanut 1/5 tähteä

DO NOT GET THIS PASS!!!

DO NOT GET THIS PASS!!!! I did everything the company asked as far as downloading app and scheduling reservations for tours and was turned away twice. It was so disappointing to have spent all this money on the pass and get absolutely nothing but frustration. Complete waste of money!!!!

11. huhtikuuta 2025
Oma-aloitteinen arvostelu
The Paris Pass-logo

Vastaus yritykseltä The Paris Pass

Hi Theresa,

We extend our sincere apology for the inconvenience caused to you, and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.

Please be informed that reservation process varies from attraction to attraction and we will be sharing your feedback to the team and ensuring that the necessary action should be taken so that other customers should not be facing the same issue again in the future.

However, your feedback is imperative to us and we would like to have a closer look into your case. Please reach out to us on email address: reviews@gocity.com with your order details so, we can assist you with the issue.

Best Regards,
Go City

Saanut 2/5 tähteä

Not worth the money

Not worth the money. You will get much better value from Paris Museum Pass bough separately.

I bought ParisPass for 3-days and was expecting to be able to plan all things along the 3 days. Surprisingly you only get a 2 day Paris Museum Pass which is not very well visible/presented in the process of purchase. I bough Paris Pass 1.5 month before the trip, scheduled all attractions I wanted to visit during 3 days, and few days before the trip I wanted to claim the Paris Museum Pass and got surprised that I only have 2 days. I had to resign from visiting Versailles Palace as otherwise I would have to buy another Paris Museum Pass for this reservation to be able to enter on a "free reservation" that I made a month before.
The web page makes it looking as if it was an alternative to Paris Museum Pass. It is not. You just pay for some "not included in Paris Museum Pass" rubbish that you will not be able to visit anyway because you would only have 1 day for them.
I recommend anyone to go with Paris Museum Pass for 4 days and spend remaining money on whatever you want to see/do in Paris. Will be cheaper, less frustrating and you will know what to expect.

And yes.. I did contact the customer support (both online chat and email).. which did not provide any valid solution other than explaining that 3-day ParisPass contains (IF claimed!) 2-day ParisMuseumPass, pointing as reference a FAQ in their page!?!?. Right.. when you buy ticket to the cinema first thing you do is to go to FAQ to see if for sure you will be allowed to watch the movie :D

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
The Paris Pass-logo

Vastaus yritykseltä The Paris Pass

Hi Adam,

Thank you for sharing your experience. We're sorry to hear that the Paris Pass did not meet your expectations and that the 2-day Paris Museum Pass was not clearly presented during the purchase process. We understand how frustrating it can be when plans don't align with what was anticipated.

Your feedback about the visibility of the pass duration and the limitations it imposed on your itinerary is very important to us. We will review our communication and presentation to ensure that all details are clear and transparent for future customers. We apologize for the inconvenience you faced with the Versailles Palace reservation and the overall planning challenges. Please drop us a email at: reviews@gocity.com with all your order information so, we can take a closer look at your case and help you with the best resolution.

Regards,
Go City

Saanut 5/5 tähteä

Great pass to explore and relax

The Paris Pass worked brilliantly. When we did the three day Pass we had 2 days for the Paris museum pass included . This gave us time to explore the city with all the tourist spots and also enjoy a cocktail and champagne. Would use it again!

24. maaliskuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Shaun,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Saanut 5/5 tähteä

Everything ran smooth with Paris Pass

Everything ran smooth with Paris Pass. I highly recommend it!

8. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Adolfo,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Saanut 1/5 tähteä

It’s not worth it at all (pretty expensive)

It’s not worth it at all. There is no possible way you can use it enough to at least cover the money you paid. All the relevant attractions required a reservation and most of them had the same two daily options 10 am and 12 pm or 12 pm and 2 pm; you need at least 3 hours to visit them and transport among them, so basically you can only pick one of the major attractions per day and rush to take as much as you can of the ones that don’t requiere booking. I got the 3 days pass for €214 per adult and we spend about €150 per adult; it’s easier and €128 cheaper to buy your own tickets. The tours meeting points are sometimes not easy go find and the guides are not easy to identify and if you don’t find them they charge “no show fee”. Customer service it’s impossible, I tried to communicate several, SEVERAL times in English and Spanish and they don’t help at all, it’s like talking to a machine always, repeating the same scrip and don’t resolve anything at the time you can a solution you are already back home.

15. maaliskuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Diana,

Thank you for sharing your detailed feedback. We're truly sorry to hear that your experience with the pass did not meet your expectations. We understand how frustrating it can be when things don't go as planned, especially during a trip.

Your comments about the reservation requirements, limited time slots, and difficulty in finding meeting points are very important to us. We will review these aspects to see how we can improve the scheduling and accessibility of our tours. Additionally, we apologize for the inconvenience you faced with our customer service. We aim to provide helpful and responsive support, and it's clear we fell short in your case.

Please drop us a email at: reviews@gocity.com with all your order information so, we can take a closer look at your case and help you with the best resolution.

Regards,
Go City

Saanut 5/5 tähteä

Guided tours

Guided tours, restaurants, museums and other attractions… You have them all.

4. huhtikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Camelia,

This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Saanut 5/5 tähteä

Vale muito a pena

Utilizei o Paris Pass ao longo da minha viagem e foi super proveitoso, tanto nas atrações turísticas quanto nas gastronômicas, me gerando um menor gasto de viagem. Recomendo.

28. maaliskuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Gustavo,

We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 5/5 tähteä

Saved a lot of money with Paris Pass

Saved a lot of money with Paris Pass. And experienced even more spots that wasn't in the plan. Also save a lot of time without waiting in line.

27. helmikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Paul,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Saanut 5/5 tähteä

Book as soon as possible

Everything went well

7. maaliskuuta 2025
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Vastaus yritykseltä The Paris Pass

Hello,

This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.

Regards,
Go City

Saanut 5/5 tähteä

Worth the price!

So many great options for sightseeing, food, entertainment! We did two of the walking tours, and they were fabulous. All of the ‘tasting’ inclusions were so enjoyable: cheese and champagne, macaroons, lunch, breakfast in St Germaine, champagne and dessert… we didn’t buy any lunch or breakfast during our 2-day pass. We just enjoyed the little treats between the other outings and it was perfect. The comedy show was fun, the river cruise at night was nice. Overall, a great way to experience Paris, especially if your time is limited.

14. helmikuuta 2025
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Vastaus yritykseltä The Paris Pass

Hi Jan,

We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 1/5 tähteä

Don’t waste your money things you have…

Don’t waste your money things you have to make reservations at you have to do from a 3rd party and create an account. The tickets for Notre Dame is for the outside only you don’t even get to go inside, yet if you don’t show up you get charged 118€ the customer service is horrible you pay more then what you get

27. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Paris Pass

Hi Courtney,

We sincerely apologize for the inconvenience you have experienced and fully recognize the frustration it may have caused. While we strive to ensure that every interaction with us is seamless, we acknowledge that this occasion fell short of your expectations.

Reservation is something which is handled by the attraction or the tour operator,every attraction has its own rules and regulations, and we are also bound by them. We will also try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. When making a reservation, you will need to provide your credit card information to secure your booking. However, you will not be charged unless you do not show up on the scheduled date and time.

However, your feedback is imperative to us and we would like to have a closer look into your case. Please reach out to us on email address: reviews@gocity.com with your order details so, we can assist you with the issue.

Best Regards,
Go City

Saanut 1/5 tähteä

reservation cancel last minutes - no availability after

I book my reservation for 6 days, the week of Jan 18-23. By Jan 19, we have 3 cancellation, 1 can not rebook - operator error site, 1 no more availability (my reservation is for the 20th and got cancel on the 19th afternoon), the 3rd one got bump from an afternoon reservation to next day morning AM timeslot -need to change alot of my plan.
Contact Go-city - no-help, ask to contact operator - the same that cancel the tours last minute.
Do not buy pass.

Just want to add after reading to Go-city reply: how about your statement on your site - "That’s why we’ve introduced our risk-free guarantees. So no matter what happens, you'll save money on your sightseeing and have a stress-free city break with us.". I have contact both Go-City and ExperienceFirst (the operator) mostly I got to bad so sad from their response.

Another update: they just cancel another reservation of mine, this is a total waste of my money and since they let me use the pass one I can not refund anymore, if only I know.

Hope this will serve as an experience for others.

17. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Paris Pass

Hi Phoung,

We extend our sincere apology for the inconvenience caused to you, and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.

We regret to learn about the unexpected cancellation of your activity and recognize the frustration it may cause. Although there are occasions when unforeseen circumstances necessitate cancellations, it is essential for all attraction providers to inform customers of such changes promptly. At Go City, we provide a diverse selection of attractions to give you alternatives in case an activity is not available. Please contact us at reviews@gocity.com with your order information, so we can look into this matter further and ensure your feedback is taken into account.

Best Regards,
Go City

Saanut 5/5 tähteä

Great way to experience Paris

Great way to get around Paris and visit sights. Easy to navigate and book tours. Clear instructions and communication

31. joulukuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Monique,

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.

Regards,
Go City

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