PandaRemit Arvostelua 

Easy to use and transferred very fast (in a minute)

I often open Panda Remit to check its new activities in Activity Center. The activity I love the most is invitation link because every time I invite a friend to become new user I can get a free coupon. Now I've invited 12 friends and earned points and coupons enough to let me remit for a year!

Rates are locked in and as per shown on screen. Very transparent. It was seamless and I could see the funds received immediately after completed paynow transfer. Amazing.

I’ve been using Panda Remit since I was in Singapore and now that I am in the US, I thought that it will not work, but it does work. Best exchange rate and fast transactions. I am recommending it to my friends.

Don’t be fooled by their claims of "best exchange rates" or "fast transfers." It’s a complete scam designed to trap your money. Once they have your funds, their "speed" vanishes, and you’re stuck in a nightmare of unprofessionalism.

Customer support is a total black hole—they never reply. Getting a refund is nearly impossible, even for simple errors. It is shameful that a product marketed to the Chinese diaspora is the most unreliable and dismissive of its own people. They leverage our trust just to deceive us.

Save your money and your sanity. Use a real international service that actually respects its customers. Panda Remit is a disgrace.

I initiated a transfer more than 4 days back which got stuck with Contact Customer Service status. Since then, I have tried chat, whatsapp, email, everything but no response. Not sure if they even monitor these channels. Very bad experience. I am going to file an official complaint against them with local financial regulators now. This the last time I am using their service.

Thieves. This is a company with absolutely no bottom line.
They are holding my 18,774 HKD hostage. There is zero oversight and zero transparency here. The moment your money runs into an issue, you are forced to beg for it back like a worker fighting for unpaid wages—checking in every single day just to get what is rightfully yours. It leaves you feeling completely powerless, consumed by an overwhelming sense of anxiety and rage because there is no clear way to get your money back.
They act fearless because they think they are untouchable. Do NOT believe a single word from their customer service; their "updates" are nothing but lies and stalling tactics. My 18,774 HKD hasn't moved, and neither has their conscience.
By the way, do everyone a favor and just shut down for good. You are a disgrace to the industry.

thief, stole my money for almost $4000, customer service did not help,

Avoid Panda Remit – Money Held & Refund Delayed

Transaction number: 1473386773458456576

Terrible experience. I sent £2,000 and the transfer was stuck in “Processing” asking for additional documents. I submitted the required documents, but nothing moved.

Customer support is extremely poor — endless automated replies, slow responses, and no clear communication.

I requested a refund and was told it would take 3 working days. Now they are saying to wait another 3 working days. It feels like they are just holding my money with constant delays.

Completely unacceptable. I do not recommend this service.

Extremely Delayed Transfer – Very Disappointing Service

I made a transfer on 19 Feb 2026 at 00:23:26 (Transaction No. 1473837182140551168), and the funds have still not been received.

This delay is completely unacceptable, especially since transfers are advertised as fast.
I have already contacted customer support multiple times, yet I have not received any proper update or resolution. The lack of urgency and responsiveness is very frustrating and reflects poorly on your service reliability.

If this issue is not resolved immediately, I will have no choice but to escalate this matter further. I strongly urge you to investigate and fix this without delay.

#Update on 21/02/2026

Still no response from the Pandaremit team. I have made a formal complaint to Monetary Authority of Singapore (MAS) & waiting for their response on this matter.

It has been 5 business days since my refund request was approved, but I still haven't received my money. Support is unresponsive regarding the ARN reference. I demand an immediate update on my refund status. Order ID: [1472585480519290880].

Good app for fast transfer

Fast and easy with satisfying exchange rate . I like it

Saya sangat kecewa dengan pengalaman menggunakan Panda Remit.

Duit telah dipotong dari akaun bank, tetapi sehingga sekarang masih belum masuk ke dalam akaun Panda Remit saya. Status hanya menunjukkan “processing” tanpa sebarang perubahan. Saya sudah hubungi customer service beberapa kali dan jawapan yang diberikan tetap sama – suruh tunggu pihak bank proses, tetapi tiada penyelesaian yang jelas.

Lebih mengecewakan, ini bukan kali pertama perkara seperti ini berlaku. Saya hanya mahukan kepastian dan penjelasan yang jelas tentang ke mana duit tersebut pergi dan bila ia akan dikreditkan.

Saya harap pihak Panda Remit dapat ambil serius perkara ini dan selesaikan secepat mungkin.

Fraudulent company, they said transaction been in process from partner bank , money never arrived ? I complain to live chat they cancel my order without my permission and now they say refund in 5 days !!!
Scammers
I need my money asap
1470940585446608896

Update #1
On website says “refund done” but no money received … contacted live chat to request transaction ID to provide to bank and they said it’s impossible to provide … but refund has been done …
Contacted WhatsApp support line and they said “ Refund hasn't been completed. Please give it 1-3 business days”
But on website says refund done … that’s scam moves …
Then I told them but on dashboard says refund done and they said “ Might be a system error”

No signal of my money so far …

Very satisfied as a first timer user. I will definitely keep using this to send money abroad. Their exchange rate is also higher than others

I've transferred money from my SG bank account to my PH bank account last February 03 2026, but i haven't received the money yet today February 07 2026 already.

I contacted the customer service everyday yet they are very unresponsive.

This is so upsetting, as they advertise fast transactions.

Fix your customer service. Very slow and unresponsive.