Fantastic service. Quick, easy and affordable! And great customer service when you contact them with an enquiry or for help.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Service was fast and was a great price compared to other quotes I had. My daughter received her tea chest on the 6th morning after pick up at a rural address in NZ from central Queensland. I thought t... Näytä lisää
Yritys on vastannut
Great help from staff going forward, delivered very quickly seeing it was over the Christmas period. Tracking was very good and helped with the progress of the parcel. I will use Pack & Send again in... Näytä lisää
Yritys on vastannut
The Website stated ‘post code and full address to send’ I followed exact instructions then was asked to pay an extra $48 to have my items sent (I already paid $53 total cost to send online) as... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kuriiripalvelu
- Lähetti- ja kuljetuspalvelut
- Kotiinkuljetus
- Logistiikkapalvelu
- Postitus- ja lähetyspalvelu
- Varustamoyhtiö
Yrityksen kirjoittama
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Yhteystiedot
3/237 Shakespeare Street, 4740, Mackay, QLD, Australia
- (07) 4953 1811
4,4
Erinomainen
11 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service
Fantastic service. Quick, easy and affordable! And great customer service when you contact them with an enquiry or for help.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
We're so glad to hear you had a fantastic experience! It's great to know you found the process quick and affordable, and that our team was there to help whenever you had an enquiry. Thank you for the feedback and for choosing us!
Super efficient service
Super efficient service, parcel picked up from Mackay and delivered back to my store the very next day!
12. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Hi Anna. We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.
Great help from staff going forward
Great help from staff going forward, delivered very quickly seeing it was over the Christmas period. Tracking was very good and helped with the progress of the parcel. I will use Pack & Send again in the future. Keep up the good work.
5. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!
The Website stated ‘post code and full…
The Website stated ‘post code and full address to send’ I followed exact instructions then was asked to pay an extra $48 to have my items sent (I already paid $53 total cost to send online) as they stated ‘the suburb address was invalid ‘even though it has been there for over 100 years.
Be very careful.
A complaint to head office was the only way to get out of paying extra.
It also did not nearly arrive as instruction of where to send were not read and they decided to take it to their own suburb. I even called up 3 times and they still took :(to wrong suburb and my mother said she saw ‘star track/pack and send, at neighbours house earlier that day!
You’ve been warned
26. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Thank you so much for taking the time to alert us to this situation. We do apologise for what has occurred here and understand your dissatisfaction. Your feedback will be addressed with the carriers to ensure smoother deliveries in future.
Can't falter the service
9. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Thank you for the 5 stars Robert.
Vastaus yritykseltä PACK & SEND Australia - Mackay
Thank you for the positive review. Cheers.
Awesome delivery
Website was so easy to use - excellent customer service when I dropped the parcel off - and delivery was quicker than expected.
I will definitely be back.
21. syyskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Happy to know we exceeded your expectations Leanne. Thank you for your positive words and we can't wait to see you again soon.
Service was fast and was a great price…
Service was fast and was a great price compared to other quotes I had. My daughter received her tea chest on the 6th morning after pick up at a rural address in NZ from central Queensland. I thought that was excellent, quicker than sending mail!
31. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Hi Mike,
We are so delighted to hear that your experience with our service exceeded your expectations. We look forward to serving you again next time.
Excellent thanks
23. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Thanks for your kind review. It was our pleasure to serve you.
Great timely service
Great timely service, our package was delivered in time and in great condition.
5. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.
Surfboard arrived intact
Surfboard arrived intact! Thanks Pack and send!
29. maaliskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - Mackay
Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.
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