Oyster Arvostelua 

I would like to share my recent experience with Rakeem from Oyster partnership. I'm really happy with the service provided from day one when I was made aware of this new opportunity. Rakeem has been very informative and professional. Within a week all docs were submitted and I was given a start date. Keep it up Oyster. Big thanks.

he health insurance benefit offered by Oyster to employees under Employer of Record (EOR) arrangements poses several significant challenges for Colombian workers. While marketed as a global insurance solution, the benefit fails to consider critical aspects of the local healthcare and economic environment, leading to more frustration than value.

1. High Upfront Costs Make It Inaccessible
One major drawback is the requirement to pay medical costs in advance before being reimbursed. For employees earning modest salaries (e.g., under €900 per month), paying hundreds of euros upfront for medical care is unrealistic. This system assumes a level of financial liquidity that many workers in Colombia do not have, making the insurance practically unusable for its intended purpose.

2. Poor Fit with Colombia’s Public Health System
Colombia has a public healthcare system that covers most citizens, and many companies enhance this coverage with affordable prepaid medical plans. Oyster’s international insurance model does not integrate with these local systems or offer comparable flexibility, which further alienates employees from the benefit.

3. Lack of Local Relevance
The benefit appears to be designed without a deep understanding of Colombia’s healthcare realities. What might work for employees in higher-income countries doesn't translate well in lower-income contexts. Instead of providing peace of mind, the insurance becomes a source of stress and confusion.

4. Illusion of Value
On paper, having international insurance sounds impressive. But in practice, when it requires financial resources that employees can’t easily provide, it becomes an empty promise. Employees may technically have coverage, but it's of little use when they can’t afford to access care in the first place.

Conclusion
Oyster should reevaluate its health insurance offerings in regions like Colombia. By partnering with local providers or offering prepaid medical plans aligned with regional standards, the company could offer a benefit that employees can genuinely use and appreciate. Without such adjustments, what’s meant to be a perk becomes a burden.

As an EOR they have got to be the worst there is. I was employed by them for almost a year and from the first day it became apparent they had absolutely no idea about local labour law and cared little about complying with it. An error after an error, mistakes with my contract, mistakes when my salary was being updated, violations with my vacation time... They literally had nobody on staff who understands my local law.

To top all of this off I just went through a severance with them. They assigned me some dweeb who (sort of) knew how to say hello in my language and that was the extent of his competence. A week of back and forth, letters from my lawyer, me trying to explain how things here are supposed to work and nothing. Nada. It's like they're determined to take their own company out of business in my country.

If you're looking to engage an EOR as a business, don't go for them. They are going to cost you more money in legal settlements than you can anticipate. If you're an employee being offered to sign with them as an EOR, run. Seriously. They are the worst.

Oh and another thing. They have a bunch of "verified" 5 star reviews here, all from reviewers that have no other reviews whatsoever. These are obviously fake. The funny thing is that one of the things I had to do for the company they employed me for was to get "verified" reviews on Trustpilot to improve their score.

First time working for oyster and they are great setting everything up for me. Dana is great.

Vivamente consigliato. Ottima location, personale professionale, ottima musica.

They lied to us in a meeting about supporting credit card payments to get us to sign up. When I signed up, I realized that what they told us was not true. I had to email them back and ask where is the option for credit card payments, they told me that OysterHR supports only Direct Debit or Wire transfer payments. We had to drop them as our EOR because they did not seem trustworthy enough after false information they provided initially.

Its my first experience with oyster as my payroll provider and its great. Thank you

I like that Oyster is super responsive to my emails and queries. I usually get a reply in a day or 24 hours at the latest.
So far interactions with them have been very professional and friendly

Many times, corporate processes are quite slow.

Oyster provides clear and reliable support when navigating the tricky landscape of international employment. Their platform is well set up and easy to use, they also continuously improve the features and processes. Most importantly, our team members have always found the onboarding and offboarding process to be well coordinated and smooth. We've used other EOR providers in the past and have not had such a positive experience. Their platforms were poorly set up, unreliable, customer support was slow and we never felt the confidence we do with Oyster. Makes our lives so much easier and enables us to hire the best talent anywhere in the world.

Unresponsive, unprofessional, error-prone. Thoroughly unacceptable when handling people's visas.

The entire process was pretty quick and seamless. It is by far one of the best onboarding process that I have experienced. Kudos to the team!

The hiring process was very easy and smooth

I am very happy with how the Oyster app navigates. It's user-friendly and easy to understand. The instructions are also very clear, and when I need assistance, I am confident I can easily ask questions.

Highly responsive, super helpful, and supportive!

I really love Oyster, they always have someone to help you out when it is needed. And the platform is super user friendly

It was really simple to use, if i had any issue or question the support team time of response is great! Also it was really simple the onboarding process!