Eye-catching designs and amazing quality! Bought a gravel shirt and pants for my husband, and he absolutely loves them. The fabric feels great, and the colors are so vibrant that people turn their he... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Well it's Eric his excellence customer services with his personal touch & care given to my delivery especially when my parcel was delivered to my residence & toss onto the floor despite my main d... Näytä lisää
Yritys on vastannut
Orion ride products look appealing on the website however, the sizing is completely off, with shirts being really long, tight around hips and huge on top. The fabrics are poor quality and the pattern... Näytä lisää
Yritys on vastannut
The item I purchased was much larger than I expected, but when I contacted customer support, they were very kind and responded quickly. They arranged an exchange for me, which was a great help.... Näytä lisää
Yritys on vastannut
4,1
Hyvä
489 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality gravel shirts
Had a problem with an order and Ann in Customer Service rectified it very quickly to my satisfaction
It’s always nice to work with reputable companies.
They have a great products and I would recommend them highly
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for this amazing review 🤩!
We’re glad Anne could quickly resolve your order issue to your full satisfaction 💛.
It means the world to us that you see us as a reputable brand and love our products.
We really appreciate your high recommendation, hope to serve you again soon ✨!
OrionRide Customer Service Team
Purchase was smooth
Purchase was smooth, shipping took a little bit, but wasn't too bad.
The hoodie is amazing. Little thicker than the gravel shirts. I wear it around on the cooler summer nights. Great light weight hoodie. The only thing I would complain about is that it could be a bit longer, don't get me wrong, it is long enough but I like my hoodies a bit on the long side. That being said, I will probably buy a couple more. Thanks for the fun riding shirts!
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for this fantastic detailed review 🤩!
We’re glad your purchase went smoothly and shipping was reasonable. It makes us happy that you love the hoodie, it’s perfect for cool summer nights and slightly thicker than our gravel shirts ✨.
We totally get your note about wishing it was a little longer, and we value this feedback.
So excited to hear you plan to order more! Thank you for loving our fun riding shirts 🚴.
OrionRide Customer Service Team
Fairly poor quality for the price
Nice designs in the mix. Fairly poor quality for the price - akin to what you might expect to find on aliexpress or temu. Slow shipping speed (about 3 weeks).
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
We’re really sorry that both the product quality and shipping speed did not meet your expectations 😔.
We take your feedback very seriously.
Please reach out to our team via our support@orionride.com
email with your order details, and we will look into your case and help resolve this for you.
OrionRide Customer Service Team
I liked the designs in the promos
I liked the designs in the promos, but was expecting the downside in the quality. Happy to say the quality is actually pretty good and fit as hoped. I'm 6'1" with 47" chest and XL fit is perfect. Delivery was also faster than expected - less than 2 weeks from date of order.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for this detailed and awesome review 🤩!
We’re thrilled the quality exceeded your expectations and the XL fit works perfectly for your 6'1", 47" chest 📏.
It’s fantastic to hear delivery arrived faster than expected in under two weeks 📦.
We really appreciate you sharing your sizing feedback, hope you enjoy your items and look forward to your next order ✨!
OrionRide Customer Service Team
Not really a shirt for bikers
I bought this as a biking shirt, but the fit is not great, as the back of the shirt is too short if you lean forward, and the pockets are not meant for bikers. It's fine for hiking, but would not recommend for biking (either road or mountain). Arms are also a bit tight, but that might just be me :-).
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for this honest and detailed feedback .
We’re sorry our shirt didn’t work well for your biking use‑case, with the short back panel when leaning forward and pockets not suited for cycling. We also note your comment about the tight arms.
We appreciate you pointing out it works well for hiking.
Please reach out to us at support@orionride.com with your order details, our team will assist you further.
Best regards,
OrionRide Customer Service Team
Excellent customer support.
I hadn’t bought from Orionride before and it is always a risk buying technical kit online. Although I wasn’t happy with the fit of the padded shorts, everyone has their own preferences in clothing. This is not the fault of the company as we are all made differently. There was nothing wrong with the quality of the products I ordered. Once contact was made with their customer support they were understanding and I rate their customer service very highly.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for your honest feedback .
We are truly sorry our women’s padded shorts were so uncomfortable on your ride, even for just one hour. We also note your comment that the short‑sleeve top has longer sleeves than you prefer.
It’s disappointing that our products didn’t meet your expectations.
Please get in touch with our support email: support@orionride.com with your order details and we will assist you accordingly.
Best regards,
OrionRide Customer Service Team
Materiale ottimo e velocità di cosegna
Materiale ottimo e velocità di cosegna. Esperienza positiva.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Ottimo materiale e consegna veloce — siamo felici che l'esperienza sia stata positiva. 😊
Grazie per la recensione! 🙌✨
Best regards,
OrionRide Customer Service Team
Vastaus yritykseltä Orionride
Dear customer,
Nice shirt, light and comfortable — short, clean, and we love it. 😊
Thanks for the review! 🙌✨
Best regards,
OrionRide Customer Service Team
I am an Orion fan!
I really love the very unique styles available! The quality of the material is great and comfortable. I have had zero complaints with my orders!
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
An Orion fan with zero complaints — we love that energy. 😊
Unique styles, great quality, and comfortable — that's what we aim for.
Thanks for the love! 🙌✨
Best regards,
OrionRide Customer Service Team
Great jersey
Great jersey, comfortable and the design is eye catching. Many compliments
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Great jersey, comfortable, eye-catching design, and lots of compliments — that's the full package. 😊
Thanks for the love! 🙌✨
Best regards,
OrionRide Customer Service Team
Buyer Be Aware
Didn’t realize that shipping was going to take several weeks. One of my items is too small. I’ve tried several times to return or exchange the item, but the AI customer service is non responsive after providing all my information and photo confirmations.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
We're sorry to hear this — several weeks of shipping, an item that doesn't fit, and unresponsive AI support is not the experience we want for you. 🙏
Please reach out to support@orionride.com — we'll make sure a real person looks into this and helps you properly. 💪
Best regards,
OrionRide Customer Service Team
My last order
My last order, whihc I paid for quite some time ago...has not yet arrived.
During the summer I orderd two shirts which arrived and I love. Serverel weeks later, I ordered one more shirt and it has not arrived.
I have not attempted tracking it because I don't want to download any more apps.
Is there any way you can tell me what happened?
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
We're really sorry to hear your latest order hasn't arrived — especially after loving the first two. 🙏
We understand not wanting to download more apps — you shouldn't have to.
Please reach out to support@orionride.com and we'll track it down for you. 💪
Best regards,
OrionRide Customer Service Team
Amazing service
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for your lovely review and kind words about our amazing service ⭐!
We truly appreciate you taking the time to share your positive experience with us.
It means a lot to our whole team, and we are delighted we could deliver such a great experience for you 🤩.
Looking forward to serving you again soon!
Best regards,
OrionRide Customer Service Team
good quality items
good quality items
fit a bit small
I could have gone M size instead
only gripe shipping was a bit slow
took more than a week to reach Singapore from your China location
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
Thank you for your review. We are glad you are happy with the product quality.
We note that the items run slightly small and you would have preferred size M. We appreciate this fit feedback for other shoppers.
We also understand your comment about slower shipping to Singapore from China. International delivery can sometimes take longer than expected. We keep working to optimise our shipping process.
Thank you again for your support. Hope you enjoy your items.
Best regards,💞
OrionRide Customer Service Team
Anne very helpful and grateful for the…
Anne very helpful and grateful for the feedback. Like the designs and side zip pockets are great. Don’t need the chest pocket but like that they carefully align the designs to hid them. Material is nice and light but could be more breathable in hot weather. I hope they improve that.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
Thank you so much for sharing this thorough review and for your kind words about Anne. We are glad she was able to help you.
We’re happy you like our designs and appreciate the side zip pockets. It’s great to hear you approve of how we align artwork to cover the chest pocket.
We take your feedback on fabric breathability seriously. While you find the material nice and light, we understand it could perform better in hot weather. Your suggestion will be passed to our product team for future improvements.
Thank you again for your valuable input. Hope you enjoy many comfortable rides in your jersey.
✨❤️
Best regards,
OrionRide Customer Service Team
Despite an issue with an independent…
Despite an issue with an independent courier losing a parcel from Orionride I was expertly helped by a customer assistant named Anne. She helped me to get my order resolved quickly and efficiently. Top customer service from a great company
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
Thank you very much for your positive review.
We’re sorry to hear your parcel was lost by the independent courier. We are really glad that Anne could assist you and resolve your order smoothly and efficiently for you. We will pass your kind compliments directly to her.
Great customer experience is always our priority. Thank you for your trust in Orionride. Hope you enjoy your items and we look forward to your next order!
Best regards,✨❤️💞😍🙌
OrionRide Customer Service Team
Low quality shirts
The ordering was simple and the shirts look like they do in their pictures however they are completely see through. Very poor quality shirts.
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
We’re truly sorry to hear the shirts turned out completely see‑through and failed your expectations 😔.
It is disappointing when the real‑life product does not meet your standard despite matching the photos. We take your quality feedback seriously.
Please contact our official support email：support@orionride.com with your order number and product photos. Our team will look into your case and find a proper solution for you.
We apologize for the disappointment this has brought you.
OrionRide Customer Service Team
STEER CLEAR OF THIS COMPANY
Steer clear of this company. They shipped me 2 shirts that were not true to the sizing listed on their website.
I sent them photos of the shirts showing the inconsistency. They offered me 15% off to keep the shirts that don't fit, which I rejected. Then they offered to make custom-sized shirts if I provided measurements...for an additional $20. I am not paying more money to get the shirts I thought I was getting for the original amount I paid. Then they said I have to ship the shirts back, or they would give me 30%. I have yet to find out what it will cost to ship the shirts back, but at this point, if I break even, I would be happy with the amount of time and effort I have put into getting my money back.
Follow Up To Response - I have already reached out to your support email address numerous times. This is where my photos were provided showing the defective sizing for the product. Your company offered 15%, then 30% discounts to shut me up, and that is not acceptable. After denying these discount offers, the niceness ended, and I was met with an email with broken English stating that I was responsible for shipping the defective shirts back to China. You also claim that the buyer is responsible for shipping charges back to China on non-defective products. Your product IS DEFECTIVE! It is not the size that is listed on your site, therefore, defective.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
We are truly sorry your experience has been so frustrating 😔.
We take your feedback regarding sizing inconsistencies very seriously. We understand you are not satisfied with the previous resolution options we offered.
Since return‑shipping costs vary by location, we would like to review your full case together with your photos. Please reach out to our official support email ： support@orionride.com with your order number, and our team will work toward a fair resolution for you.
We sincerely apologize for all the time and effort this situation has cost you.
OrionRide Customer Service Team
Love my new jersey from Orionride
Love my new jersey from Orionride! The sleeves and body length are nice and long, and I'm a very tall person. Love the print design too.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
Thank you so much for your wonderful review of your new Orionride jersey✨.
We are thrilled to hear the sleeves and body length work perfectly for your tall frame, and that you enjoy our print design. It means a lot to us that the fit works well for taller customers.
Hope you get many great rides in this jersey. We look forward to seeing you again soon!🙌
Best regards,
OrionRide Customer Service Team
Gravel Shirt
Searched for a company that could make relaxed shirt type cycling tops for Gravel biking. Found Orionride and was impressed with the range on offer. Took a punt as mixed reviews but competitively priced. Two shirts turned up within 3 weeks and was pleasantly surprised and impressed. We are now in discussion for a custom shirt for our club!
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear Customer,
Thank you so much for taking the time to share your positive experience with us.
We really appreciate you giving Orionride a try, even with mixed reviews online. It makes us very happy that you are pleased with our product range, and that your two gravel‑riding shirts arrived within three weeks and exceeded your expectations.
We are also excited to hear you are discussing a custom club shirt with our team. We look forward to working closely with you to create fantastic custom apparel for your gravel biking club.
Thank you again for your trust and support.
Best regards,
OrionRide Customer Service Team
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