Well it's Eric his excellence customer services with his personal touch & care given to my delivery especially when my parcel was delivered to my residence & toss onto the floor despite my main d... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The material of the product received is notably different than what was in the images on the site. I was expecting a lighter weight material with more stretch. That being said I'm not entirely disap... Näytä lisää
Yritys on vastannut
The item I purchased was much larger than I expected, but when I contacted customer support, they were very kind and responded quickly. They arranged an exchange for me, which was a great help.... Näytä lisää
Yritys on vastannut
I’ve had a history of purchases from Chinese clothing companies that just didn’t work out. The most recurring problem has been the size of the garment. The clothes are usually too small. For t... Näytä lisää
Yritys on vastannut
4,1
Hyvä
487 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product.
Easy purchase system, lots of order progress information and on schedule delivery.
Items as advertised and good quality.
A very happy customer.
20. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for this wonderful review! We are delighted to hear your order went smoothly with on-time delivery and that you love the quality of your items. It means a lot to us. Hope to serve you again soon!
Best regards,
OrionRide Customer Service Team
The item I purchased was much larger…
The item I purchased was much larger than I expected, but when I contacted customer support, they were very kind and responded quickly. They arranged an exchange for me, which was a great help.
The replacement size fits me perfectly, and the quality is also very good.
For reference, I’m 182 cm tall and weigh 82 kg, and size L fits me perfectly.
I’m looking forward to wearing the clothes on my next cycling ride. If I’m happy with them, I’ll definitely shop at Orionride again!
26. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
So glad the exchange worked out and the L fits perfectly — and thanks for sharing your height and weight for other riders! 🚴
Kind, quick support and great quality? That's the full package.
Enjoy your next ride — we'll be here when you're ready to shop again! 🙌✨
Best regards,
OrionRide Customer Service Team
Anne was helpful and communicative!
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Anne being helpful and communicative — that's the service we love to hear about. 😊
Thanks for the shoutout! 🙌✨
Best regards,
OrionRide Customer Service Team
Comfortable to wear your clothes
Comfortable to wear your clothes. Very nice to be touched in those wears. Excellent clothes ever since.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Comfortable, nice to the touch, and excellent quality — that's exactly what we aim for. 😊
Thanks for the love! 🙌✨
Best regards,
OrionRide Customer Service Team
T-shirt arrived
T-shirt arrived - great quality - colour as the image shown on line, sizing as expected and timely delivery.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for your lovely feedback.
We are happy to hear the T-shirt arrived with great quality, the colour matches our online photos, the sizing is as expected and delivery was timely.
Best regards,✨💕❤️😘🙌
OrionRide Customer Service Team
A Little Disappointed
The gravel shirts had nice material and I liked the designs. Unfortunately, I bought two shirts and both of them lost buttons after one ride.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for your feedback.
We’re glad you like the fabric and designs of our gravel shirts, but we’re truly sorry both shirts lost buttons after only one ride. This is not the quality we aim for. Please reach out to us by email:support@orionride.com
, and we will help resolve this.
Best regards,
OrionRide Customer Service Team
Cute patterns but run very small and…
Cute patterns but run very small and very short.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thanks for leaving your review.
We are happy you like our cute patterns, and we sincerely apologise that the items run small and short.
Please contact us via email :support@orionride.com and our team will help look into this for you.
Best regards,
OrionRide Customer Service Team
Well it's Eric his excellence…
Well it's Eric his excellence customer services with his personal touch & care given to my delivery especially when my parcel was delivered to my residence & toss onto the floor despite my main doors remains open widely, the guy that delivered my parcel as the last step hailed from local delivery team JT. Upon my feedback to Eric, he was so understanding &feeling so dismay at such worst services given by JT. I would like to salute Eric for his worthy service & 1st class handling. Thank you.
Regards.
Alan Tan, Singapore.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you very much for your wonderful review.
We were sorry to hear the courier tossed your parcel onto the floor even with your door wide open. Eric is glad he could assist you and appreciates your recognition. We will forward your feedback to the logistics partner to improve their delivery standard.
✨💕
Best regards,
OrionRide Customer Service Team
What i purchased is as i was expectijng…
What i purchased is as i was expecting it. Great fabrication, nice and solid stich, beautiful material and colours, fits nice and well. I could have ordered a medium size as i am 5’8’’ and 160 pounds, but the large size fits more comfortable and doesn’t look baggy. At 68, slim fit was not for me.
I bought 3 different pieces and they will travel with me in the Himalayan reagion 😊
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Wow, thank you for this wonderful review. So happy everything matches your expectations! We love hearing that the fabric, colours and fit work perfectly for you.
Enjoy your trip to the Himalayas with your new pieces ✨
Best regards,
OrionRide Customer Service Team
Les produits sont d'excellentes…
Les produits sont d'excellentes qualités. Les grandeurs sont une peu plus grandes que je m'imaginais malgré les chartes. Je porte habituellement du small pour les gilets, j'aurais dû commander du XSmall.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for your review.
We’re happy to hear you like the excellent quality of our products.
We appreciate you letting us know the fit came out larger than expected, even after checking our size chart. It’s helpful feedback for us, and we hope this tip helps you pick XSmall next time.
Best regards,
OrionRide Customer Service Team
An easy to use website
An easy to use website, with clear information. Product arrived as expected and is of good quality. It’s slightly heavier than I had expected but that’s fine and not a criticism. Lovely design and I really enjoy wearing it. Communications were great as well.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you very much for your wonderful review.
We’re pleased to hear our website was easy to navigate and your product arrived just as expected with good quality.
We totally get that the fabric is a little heavier than anticipated, and we appreciate you sharing this gentle feedback. It makes us happy that you love the design and our communication.
Hope you keep enjoying wearing it!
Best regards,
OrionRide Customer Service Team
Jersey and Hoodie quite different than shown in shop plus long delivery
Delivery from China took 10 days, Downhill Jersey arms too short, Hoodie color blue much lighter, inner seams messy, sizes wider and shorter as expected…
30. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for taking the time to leave your feedback.
We are sorry that your order did not meet your expectations. We understand the downhill jersey sleeves are too short, the blue hoodie colour is lighter than shown, and the inner seams are messy. We also note your comments about the sizing being wider and shorter.
Please reply to this email and share your order number, photos of the items, so we can work out a proper solution for you.
Best regards,
OrionRide Customer Service Team
Love the shirt
Love the shirt, fun design and material for DH biking or biking. Took quite a bit for delivery, shirts fits fine but unfortunately the arm length is short for a large. Looking at it if I got XL instead of L arm length maybe fine but then it will be to baggy for me. All in all great DH/biking shirt. Just sizing for arm length maybe fine varies.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you so much for your detailed review.
We are glad to hear you like the shirt’s fun design and material, perfect for downhill biking. We totally understand your concern about the short arm length on size L, and your point that XL may fix the sleeve issue but become too baggy. Your feedback about our sizing will help us improve.
Please contact support@orionride.com with your order number if you have any questions or need further assistance.
Best regards,
OrionRide Customer Service Team
It’s a beautiful quality shirt and the…
It’s a beautiful quality shirt and the colour is vibrant. It is a Christmas gift so I can’t wait to give it to her.
20. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you very much for sharing your nice feedback with us.
We are glad to hear that you are happy with the great quality and vibrant colour of the shirt. It’s such a lovely choice as a Christmas gift! We hope she will adore it when opening the present.
Please feel free to reach out if you need any help in the future.
🙌😘❤️
Best regards,
OrionRide Customer Service Team
They did not fit well
They did not fit well. High in the front. Also, they were smaller than other medium tshirts that I have purchased. I ended up giving them all away to a female friend.
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for sharing your experience with us.
We are sorry to hear the t-shirts did not fit comfortably. We understand the front sits high and the medium size runs smaller compared to other t-shirts you own. We appreciate your valuable sizing feedback, which we will pass to our product team.
If you have any further concerns, please email support@orionride.com with your order number, and we will assist you.
Best regards,
OrionRide Customer Service Team
Nice clothes
20. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Cherrykitten Customer Service Team,
Thank you for your sweet review. We are happy to hear you like our clothes.
Feel free to contact us anytime if you need further assistance.
Best regards,❤️❤️
OrionRide Customer Service Team
All seems fine only bought two tops…
All seems fine only bought two tops waiting for second, very nice cycling top great feel to it and I bought x-large which is fine especially for winter as probably wear couple garments underneath, bought second Large see how that fits. But yeah all good.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Cherrykitten Customer Service Team,
Thank you for sharing your experience with us.
We’re happy to hear your XL cycling top feels nice and is perfect for layering over extra clothes in winter. Fingers crossed your Large size top fits you wonderfully once it arrives!
Feel free to contact us anytime if you need further help.
Best regards,🙌
OrionRide Customer Service Team
Vastaus yritykseltä Orionride
Dear customer,
Cherrykitten Customer Service Team,
Thanks so much for your feedback.
We are delighted that you’re satisfied with our quick delivery and product quality.
Looking forward to serving you again soon.
Best regards,❤️❤️
OrionRide Customer Service Team
The short sleeved shirts have a short…
The short sleeved shirts have a short hem and flare out like a women’s top. These shirts are all manufactured and shipped from an international location and it takes forever to get the order. And the return policy is good, but then you gotta pay to get the item back across the oven to China.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for leaving your review and sharing your experience with us.
We are sorry to hear that the fit of the short-sleeved shirts did not meet your expectation, and you were disappointed with the long shipping time as well as the return shipping cost.
Please send us an email, and our team will look into your order and help find a suitable solution for you.
Best regards,
OrionRide Customer Service Team
Wrinkles galore.
Easy purchase transaction. Took weeks to arrive. Was unaware shirts were coming from China. They were packed into such a small slider bag that even after washing, the wrinkles and creases have not come out. Even after hanging up for several days. I like the lightness of the fabric and the designs/patterns. If the wrinkles can’t be steamed out then there most likely won’t be a second purchase.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orionride
Dear customer,
Thank you for sharing your feedback with us 🤍.
We are happy to hear that you like the lightweight material and designs of our shirts. At the same time, we are truly sorry for the long delivery time and the stubborn wrinkles on your items, which came from being tightly packed in the small slider bag.
We will review and optimize our packaging method to avoid this issue for future orders.
If you need any further help with your order, please feel free to get in touch.
Best regards,
OrionRide Customer Service Team
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