Opusbroadband Arvostelua 677

very professional and helpful out with the problem that we had

Neil was exceptionally courteous and thorough. He completed the job to a high standard, ensured everything was functioning correctly, double-checked his work, and confirmed I was fully satisfied with the outcome.

Just had a visit from Scotty, who came to sort out my frequently dropping / slow speed issues. Very happy to say he's completely overhauled my wifi situation ... and with a very personable and friendly manner, a great guy who did a great job. Thank you!

Michael visited my property to install my broadband very efficient very friendly a job well done

Polite and very thorough tested and double checked

Engineer friendly on time and very helpful

Friendly, professional and very helpful thanks to your engineers for doing a great job

Done a great job and tidied up after job was don, turned up on time.
Thank you I would recommend

Had another long unhelpful call with Opus again. The customer service is terrible. They are so unhelpful and almost called me a liar on the phone. The speed and range of the broadband provided is not even close to what was sold. It constantly drops out and has to be reset.

Scotty has gone above and beyond, he is amazing pay him overtime

Had Scotty out fixing my wifi box he done a amazing job

Andy and Scotty visited our property today to installed new devices. They were brilliant and really helpful throughout process. Broadband speeds are excellent all around the house. Recommended!

Aidan came to install a new router and fixed a receiver on the roof.
Aidan showed very nice and friendly and professional manner. He is definitely an expert. I recommended Aidan/OPUS to my friends definitely.
Thanks a lot. Aidan. Well done!

Job done on time and very efficient. Very informative engineer.

Michael came and was very polite and very professional explained the job throughout

This rating is for Mr. Affan a customer service advisor in the payment and billing department. He is professional kind and have a good customer service skills. He was able to sort out my complaint after talking to several agents.

Micheal and Chris was really friendly and well mannered, when installing the wi-fi they was quick and efficient and tidied up after themselves

Absolutely amazing service by Scotty would 100% recommend.

I am writing this review after using their services for more than 15 months.

Good Things-
1. Competitive price and joining deals
2. Quick installation
3. >100 mbps internet > 80% of the time. (but not always)
4. Good customer service- every time I call them or email them, they reply soon and will try to do something.

Cons:
1. BE PREPARED- The speed drops to a very low speed or completely no internet at least once a week. This could happen at any time, whether in the mornings, evenings, or nights, on rainy or sunny days - actually, there is no pattern. So be prepared to be disappointed when you attend an online meeting or watch a movie. In the early days, I used to call them frequently, and then I realised that even the customer service assistants were helpless. Now I send an email every time there is no internet or a very slow connection. And use my mobile internet as a backup.

2. No filters for adult content