My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Näytä lisää
Yritys on vastannut
My headphones were repaired in two days after being sent over. The fault was fixed perfectly and they were safely returned as good as new. There was clear communication all throughout with great custo... Näytä lisää
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Gary and Lewis did a great job repairing my daughter’s laptop. At every stage my expectations were exceeded. If you check out my other reviews you’ll see I’m always completely honest with feedback. Fr... Näytä lisää
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Been with domestic and general for a few years now and over the years Ologic has to be one of the best. From the time your device leaves your property you can track every process of your device until... Näytä lisää
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If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
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Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sent iPad in for repair, excellent Communication through out the repair and was very happy with the quality of work would highly recommend using Ologic and I certainly will be using them in the future

Vastaus yritykseltä Ologic
Sent in my iPhone 15 pro max in to be fixed. Joe made the process run smoothly, with constant updates. I will definitely use the company again!
Alice

Vastaus yritykseltä Ologic
Great service, my tablet was fixed very quicky and delivered back to me super fast . Can't fault the service what so ever :)

Vastaus yritykseltä Ologic
My child’s iPad wasn’t working. It’s insured through d&g. It was picked up by dpd after 2 rearranged days which wasn’t Ologic’s fault. When it arrived into there workshop I was kepted up to date on the app with parts being ordered and the repair being done all within days of being there Then the iPad got sent out and arrived the next day. With a nicely cleaned screen, new wire and a bag of sweets which my girl was happy to receive as I let her open the box. (Nice wee surprise) Thanks for fixing so fast.

Vastaus yritykseltä Ologic
The staff members were very polite informative and understanding. I use this service a lot and I’ll never look elsewhere.

Vastaus yritykseltä Ologic
The time we reported it the process was excellent always kept informed and took only a week customer service was excellent I would definately recommend Ologic for repairs.

Vastaus yritykseltä Ologic
Excellent service from Ologic. Updated throughout the repair. Repaired and returned promptly. Cannot fault them. Brilliant.

Vastaus yritykseltä Ologic
Very friendly staff who know exactly what they are doing very professional on the phone and my husband controller was repaid with 2days super happy with them

Vastaus yritykseltä Ologic
Very quick pick up/drop off service, repair was just as fast cant complain would highly recommend.. thanks for the sweets also 👌🤣

Vastaus yritykseltä Ologic
Ologic were brilliant from the start, excellent communication, regular updates, fabulous tracking. Delivered ontime, well packaged with a little gift of a new charging lead (& sweets) cannot fault a well deserved 5*

Vastaus yritykseltä Ologic
Costco Warranty sent my laptop to Ologic for a non functioning display. Collected by DPD next working day. DPD did have some delays due to snow. But their tracker showed once it arrived in the workshop that it was repaired within the day and sent back to me for next day return delivery. Very Impressed.

Vastaus yritykseltä Ologic
I honestly can’t recommend Ologic highly enough. From start to finish, the entire experience was smooth, professional, and completely hassle-free. My Lenovo Flex 3 laptop needed a screen repair, and Ologic handled everything with impressive efficiency and care.
What really stood out to me was the turnaround time. In less than a week, my laptop was collected, repaired, and safely returned to me. A DPD driver collected the device directly, which made the process incredibly convenient and removed any stress about shipping or logistics.
Communication throughout the repair process was absolutely top notch. I received regular updates at every stage, so I always knew exactly what was happening and when to expect my laptop back. This level of transparency really builds trust and shows how much they value their customers.
The repair itself was completed to a very high standard, and my laptop was returned in perfect working order. It’s clear that Ologic takes great pride in their workmanship and customer service.
I’d also like to personally thank Scott and Gary for their outstanding support and professionalism. They were friendly, responsive, and genuinely helpful, which made the whole experience even better.
If you’re looking for a reliable, efficient, and trustworthy repair service, Ologic is definitely the company to use. I wouldn’t hesitate to use them again or recommend them to anyone needing laptop repairs.

Vastaus yritykseltä Ologic
Ologic undertook repairs on my HP Laptop purchased from AO.Com. It was promptly and securely collected by DPD and I was kept informed all the way through the repair, which was quick and painless. It was then returned to me fully repaired and cleaned. Great service from Kevin & Gary.

Vastaus yritykseltä Ologic
Have used this company a few times now to fix my sons tablet, always quickly fixed and returned, excellent service overall with good communication and updates.

Vastaus yritykseltä Ologic
Amazing service, product was fixed quickly and returned a few days later, with a brand new charger too. All information was uploaded quickly on the app so I could track what was happening. Excellent Thankyou.

Vastaus yritykseltä Ologic
Absolutely fantastic customer service from Lynn
Lynn has called me and updated me every step of the way with the my repair
Lynn has gone over and beyond for my child’s iPad to arrive home, before all the Xmas holidays delays
I hope Lynn is recognized for this by her managers
10/10 customer service and for the repairs
Thanks Lynn

Vastaus yritykseltä Ologic
Item was picked up straight away and was very secure communications were excellent and the insurance was informed off the results quickly.

Vastaus yritykseltä Ologic
My PS5 stopped working. Contacted Domestic & General and they arranged a repair with Ologic. Ologic collected via a courier. The courier packed the PS5 in a plastic shipping box, packed in foam and the lid was secured using cable ties. The fault was a broken HDMI port. This was replaced and returned in the same secure packaging. Ologic were excellent, very quick, they even packed a small bag of sweets for my grandchildren who use the PS5.
Domestic & General who insure my household appliances were also excellent and very professional.

Vastaus yritykseltä Ologic
My controller was sent off, repaired and delivered back to me all within 3 days. Very effective and efficient service.
Thank you

Vastaus yritykseltä Ologic
Was very professional with this repair and had a great response time getting my iPad sent back to me through DPD who do a much better service than other courier companies

Vastaus yritykseltä Ologic
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