Ologic Arvostelua 

403
•
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My headphones were repaired in two days after being sent over. The fault was fixed perfectly and they were safely returned as good as new. There was clear communication all throughout with great custo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Gary and Lewis did a great job repairing my daughter’s laptop. At every stage my expectations were exceeded. If you check out my other reviews you’ll see I’m always completely honest with feedback. Fr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Been with domestic and general for a few years now and over the years Ologic has to be one of the best. From the time your device leaves your property you can track every process of your device until... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tietokonekorjaaja
  2. ja myös
  3. Puhelimen korjauspalvelu
  4. Tietokonelaitteiden valmistaja

Yrityksen kirjoittama

If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

403 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(403)

213 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ipad repair

Sent iPad in for repair, excellent Communication through out the repair and was very happy with the quality of work would highly recommend using Ologic and I certainly will be using them in the future

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Jamie

Many thanks for the amazing feedback. Nothing better for us than arriving in to work and seeing a 5* score!

Have a great week,

Mitch

Saanut 5/5 tähteä

5 stars

Sent in my iPhone 15 pro max in to be fixed. Joe made the process run smoothly, with constant updates. I will definitely use the company again!
Alice

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Alice

Many thanks for the 5* feedback, we are lucky to have Joe, he's one of the best!!

We look forward to you breaking more tech so we can repair them for you!!!

Regards
Mitch

Saanut 5/5 tähteä

Great service

Great service, my tablet was fixed very quicky and delivered back to me super fast . Can't fault the service what so ever :)

27. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Charlotte

Thank you very much for leaving us the great review. Good quality, speedy repairs are our forte!

Regards
Mitch

Saanut 5/5 tähteä

iPad wasn’t charging and buzzing

My child’s iPad wasn’t working. It’s insured through d&g. It was picked up by dpd after 2 rearranged days which wasn’t Ologic’s fault. When it arrived into there workshop I was kepted up to date on the app with parts being ordered and the repair being done all within days of being there Then the iPad got sent out and arrived the next day. With a nicely cleaned screen, new wire and a bag of sweets which my girl was happy to receive as I let her open the box. (Nice wee surprise) Thanks for fixing so fast.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Rachael

What amazing feedback you have left for us, we really appreciate your positive thoughts and very glad the sweets hit the spot!

Have a great week,
Mitch

Saanut 5/5 tähteä

The staff members were very polite…

The staff members were very polite informative and understanding. I use this service a lot and I’ll never look elsewhere.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi There

Many thanks for the 5* review and many thanks for your continued business. Its lovely to hear that you find our colleagues so helpful.

Regards
Mitch

Saanut 5/5 tähteä

The time we reported it the process was…

The time we reported it the process was excellent always kept informed and took only a week customer service was excellent I would definately recommend Ologic for repairs.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi David

Glad you loved the service, we always aim to deliver an efficient and speedy service. Many thanks for your recommendation of our service.

Regards
Mitch

Saanut 5/5 tähteä

Excellent service from Ologic

Excellent service from Ologic. Updated throughout the repair. Repaired and returned promptly. Cannot fault them. Brilliant.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Karen

Many thanks for the amazing review, we aim to please and turn repairs around as quick as possible.

Have a great week
Mitch

Saanut 5/5 tähteä

Amazing

Very friendly staff who know exactly what they are doing very professional on the phone and my husband controller was repaid with 2days super happy with them

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Maryanne

Many thanks for the 5* review and we appreciate you leaving us the very positive comments about our Admin team and the speedy service.

Hopefully your husband will now be able to give you some quiet time whilst he is gaming away!!!

Regards
Mitch

Saanut 5/5 tähteä

Very quick pick up/drop off service

Very quick pick up/drop off service, repair was just as fast cant complain would highly recommend.. thanks for the sweets also 👌🤣

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Louis

Many thanks for the 5 star feedback, glad you were happy with the speedy service and enjoyed the sweets!

Regards
Mitch

Saanut 5/5 tähteä

Ologic were brilliant from the start

Ologic were brilliant from the start, excellent communication, regular updates, fabulous tracking. Delivered ontime, well packaged with a little gift of a new charging lead (& sweets) cannot fault a well deserved 5*

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Jacki

Many thanks for the 5* review. We are trying really hard to provide good communications on all our repairs as we all know what its like to be without your tech device.

Glad you enjoyed the sweets and the charging lead.

Have a great day,

Regards
Mitch

Saanut 5/5 tähteä

Costco Warranty sent my laptop to…

Costco Warranty sent my laptop to Ologic for a non functioning display. Collected by DPD next working day. DPD did have some delays due to snow. But their tracker showed once it arrived in the workshop that it was repaired within the day and sent back to me for next day return delivery. Very Impressed.

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Mr Mehmood

We love a 5* review to start the day! Many thanks for taking the time to leave the review and we really appreciate your understanding with regards to DPD and the snow. It cant be easy for them when the weather takes a turn and we appreciate your patience.

Hope you have a great day

Regards
Mitch

Saanut 5/5 tähteä

Exceptional, Stress-Free Laptop Repair Experience with Ologic

I honestly can’t recommend Ologic highly enough. From start to finish, the entire experience was smooth, professional, and completely hassle-free. My Lenovo Flex 3 laptop needed a screen repair, and Ologic handled everything with impressive efficiency and care.

What really stood out to me was the turnaround time. In less than a week, my laptop was collected, repaired, and safely returned to me. A DPD driver collected the device directly, which made the process incredibly convenient and removed any stress about shipping or logistics.

Communication throughout the repair process was absolutely top notch. I received regular updates at every stage, so I always knew exactly what was happening and when to expect my laptop back. This level of transparency really builds trust and shows how much they value their customers.

The repair itself was completed to a very high standard, and my laptop was returned in perfect working order. It’s clear that Ologic takes great pride in their workmanship and customer service.

I’d also like to personally thank Scott and Gary for their outstanding support and professionalism. They were friendly, responsive, and genuinely helpful, which made the whole experience even better.

If you’re looking for a reliable, efficient, and trustworthy repair service, Ologic is definitely the company to use. I wouldn’t hesitate to use them again or recommend them to anyone needing laptop repairs.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Danny

Many thanks for taking the time to leave such a detailed review of our repair service. We endeavour to offer this same amazing service to all customers and thanks to their feedback we continue our push towards perfection.

We are lucky to have a great team of engineers and support staff and together they do a great job of looking after all our customers.

Many thanks

Mitch

Saanut 5/5 tähteä

Efficient repairs on my HP Laptop by Ologic

Ologic undertook repairs on my HP Laptop purchased from AO.Com. It was promptly and securely collected by DPD and I was kept informed all the way through the repair, which was quick and painless. It was then returned to me fully repaired and cleaned. Great service from Kevin & Gary.

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Paul, thank you for taking the time to write this review, we're glad to hear that our service met your expectations. We take pride in offering a straight-forward experience for our customers and are happy this was the experience for you. Have a great new years!

Saanut 5/5 tähteä

Have used this company a few times now…

Have used this company a few times now to fix my sons tablet, always quickly fixed and returned, excellent service overall with good communication and updates.

27. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Kieran, many thanks for the positive review, we're glad to hear you enjoyed our service and particularly the communication, we try to provide the highest level of customer service we can for our customers. Hope you have a great new years :)

Saanut 5/5 tähteä

Amazing service

Amazing service, product was fixed quickly and returned a few days later, with a brand new charger too. All information was uploaded quickly on the app so I could track what was happening. Excellent Thankyou.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Stacie

Many thanks for the 5* feedback! We pride ourselves on delivering an excellent service and glad you enjoyed the real time tracking.

Have a great Xmas

Regards
Mitch

Saanut 5/5 tähteä

Absolutely fantastic customer service…

Absolutely fantastic customer service from Lynn
Lynn has called me and updated me every step of the way with the my repair
Lynn has gone over and beyond for my child’s iPad to arrive home, before all the Xmas holidays delays
I hope Lynn is recognized for this by her managers
10/10 customer service and for the repairs

Thanks Lynn

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Clark Kent

Many thanks for a 'super' review. We appreciate you taking time out from your day to leave this inter-galactic feedback. Rest assured we will top Lynne up with her anti- Kryptonite spray, and as always, we appreciate the effort she puts in to deliver the red cape service being the true woman of steel she is!

Have a great Xmas

Regards
Mitch

Saanut 5/5 tähteä

Item was picked up straight away and…

Item was picked up straight away and was very secure communications were excellent and the insurance was informed off the results quickly.

9. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Lesley

Many thanks for the 5* review. We are pleased you found the communications were on point and happy you loved the service.

Have a great time over Xmas.

Regards
Mitch

Saanut 5/5 tähteä

My PS5 stopped working

My PS5 stopped working. Contacted Domestic & General and they arranged a repair with Ologic. Ologic collected via a courier. The courier packed the PS5 in a plastic shipping box, packed in foam and the lid was secured using cable ties. The fault was a broken HDMI port. This was replaced and returned in the same secure packaging. Ologic were excellent, very quick, they even packed a small bag of sweets for my grandchildren who use the PS5.
Domestic & General who insure my household appliances were also excellent and very professional.

14. marraskuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi There

Many thanks for the amazing 5* review. Great to see a fabulous review of the service we offer and great to know the sweets will hit the spot!!

Have a great Xmas and New Year

Regards
Mitch

Saanut 5/5 tähteä

Amazing service

My controller was sent off, repaired and delivered back to me all within 3 days. Very effective and efficient service.

Thank you

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Manjil

Many thanks for the review, we love doing speedy repairs!! It means less time on our repair desk and most importantly, it gets you back gaming quickly!!!

Have a great Xmas

Regards
Mitch

Saanut 5/5 tähteä

Was very professional with this repair…

Was very professional with this repair and had a great response time getting my iPad sent back to me through DPD who do a much better service than other courier companies

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Ologic-logo

Vastaus yritykseltä Ologic

Hi Bryan

Many thanks for leaving us 5* feedback, we always do our best to deliver a speedy and high quality service. We agree that DPD are certainly the best of the courier companies, whilst not perfect they do a lot better than the rest!!

Regards
Mitch

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