Noble Knight Games Arvostelua 

173
•
TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Just conducted a huge trade with Noble Knight and they were awesome to deal with. Their offer was fair, they are very responsive and work to get everything sorted quickly. I'd definitely do business w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Nothing but perfect execution on all my orders and nothing but accurate, if slightly overly critical descriptions of the conditions of their used games. When I made a mistake on my last order, they no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I purchased pericle gathering darkness core. Overall excellent experience. The price was half of purchasing a new game. The game is in great condition. Shipping was faster the qouted. I game every we... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Unfortunately the product did not have all the components and they claimed it was near mint condition. Rule books for the game were missing and on further investigation looks like they are selling it... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Pelikauppa
  2. ja myös
  3. Askarteluliike
  4. Käytettyjen pelien myynti
  5. Lautapeliseura

Yrityksen kirjoittama

With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

173 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(173)

81 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great Experience and Service

I've sold 2 game collections to Noble Knight over the last couple of years - 1 via mail-in, one direct in-store in Wisconsin - and the experience was great both times. The processes are clear and easy, the communication lines great, and the one glitch I encountered was handled quickly and expertly.

I feel confident using Noble Knight for buying or selling games and miniatures and can definitely recommend them for anyone looking to do the same.

9. joulukuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much for your kind words and for trusting us with your game collections! We're thrilled to hear both your mail-in and in-store experiences went smoothly, and we’re glad we could resolve the glitch quickly. Your recommendation means a lot to us, and we look forward to helping you with any future buying or selling needs! Happy gaming!

Saanut 5/5 tähteä

A great online experience

I ordered a board game on Monday and received it on Thursday. The communication I had with them was up to date. The product was in immaculate condition. I even loved their commercial. This is truly the best online game store.

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much for your fantastic review! We’re thrilled you enjoyed the fast shipping, clear communication, and condition of your game. It’s our goal to make every experience memorable, and we’re so glad you enjoyed our commercial, too!
We look forward to serving you again soon. Happy gaming!

Saanut 1/5 tähteä

I've been standing at the counter for…

I've been standing at the counter for over half an hour and not a single employee has talked to me i don't recommend this place terrible customer service

17. lokakuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

We sincerely apologize for your experience and appreciate your feedback. This is not the level of service we strive for, and we’ll address this issue with our team immediately. We value your time and would like the opportunity to make things right. Please reach out so we can better assist you.

Saanut 5/5 tähteä

First class, professional Gaming company

I have used Noble Knight Games multiple times over a number of years and they have always provided a fast, friendly and excellent service. For the first time recently an incorrect item was sent to me (these things can happen) but the manner in which the small error was swiftly corrected is why I am writing this review. They were apologetic and corrected matters instantly, and with constant communications. In my view such events are the real test of a company, and NKG passed with truly flying colours! An outstanding company.

23. syyskuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much, Paul, for your kind words and continued support over the years! We truly appreciate your understanding, and we’re glad to hear that our team was able to swiftly correct the issue. It means a lot to us that you consider this experience a testament to our service. We're committed to providing the best experience for our customers, and we’re thrilled to have passed the test in your eyes! Looking forward to serving you again soon.

Saanut 5/5 tähteä

An absolutely perfect service

An absolutely perfect service! It can take three days in Belgium to get a letter to someone just a few towns away - Noble Knight and Fedex delivered my package (USA -> Belgium) in less than 72 hours!

Noble Knight's website is easy to use, shipment can be followed via e-mail & track and trace, the game was carefully wrapped and arrived in splendid condition. Nothing but superlatives for Noble Knight Games. Thank you very much!

17. syyskuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much for your kind words! We're thrilled you had such a great experience with our service. It means a lot to us, and we look forward to serving you again!

Saanut 5/5 tähteä

Problem solved - great shop

Edit: Problem solved. They refunded me.
Great games and great service!

Old review: I bought a few used games on Noble Knight. One of them came sealed, with small stones and an empty punchboard instead of the game components.
They basically told me they will not refund me, and asked for pictures. I sent them, and inquired again a week ago, and get no reply.

23. elokuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

We’re truly sorry to hear about your experience. This is not the level of service we strive to provide at Noble Knight Games. We’ve contacted you directly to make this right and ensure this situation is resolved satisfactorily. Your support means a lot to us, and we appreciate your patience as we work to fix this issue.

Saanut 5/5 tähteä

Outstanding store in so many ways!

Noble Knight is one of the first places I look when I am trying to locate a hard to find game or D&D module. Their inventory is legend. I also have found that if something is not quite right with your order they go above and beyond to make it right!

1. syyskuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your kind words! We're glad to be your go-to for rare games, and we're always here to make things right if needed. We appreciate your support!

Saanut 5/5 tähteä

Envoi rapide et soigné aux usa

Envoi rapide et soigné aux usa, la figurine est arrivée dans l'état annoncé, rien à redire !

26. elokuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your kind words! We're delighted that the figurine arrived in perfect condition and met your expectations. We appreciate your trust in us and look forward to serving you again!

Saanut 5/5 tähteä

Absolutely legendary customer service…

Absolutely legendary customer service and pricing! I have not seen a place that has more games in one geographical area. They should have a Guiness world record! My order was packaged perfectly and arrived extremely fast. I will be ordering again!

23. heinäkuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our service and selection. Your kind words inspire us to keep delivering the best experience possible.
Looking forward to your next order!

Saanut 1/5 tähteä

Misleading Item Description and Poor Customer Service

I recently purchased an item from this seller, expecting it to be in excellent/near mint condition as described on the website. However, the item I received was not shrink-wrapped and showed significant signs of use. This was a major deviation from the description and the images provided on the site.

When I contacted customer service, I was offered a partial refund. I declined, as I believe a full refund is warranted given the discrepancy. Furthermore, I was informed that the photos on the website are stock photos and not representative of the actual item’s condition, which I found misleading.

To make matters worse, I was told that I would have to cover the shipping fees and customs charges for returning the item, which is unacceptable given the situation. Despite my request for a full refund and to have these costs covered, my concerns were not addressed adequately.

Overall, I am extremely disappointed with this experience. The item was misrepresented, and the customer service was unhelpful in resolving the issue. I would not recommend purchasing from this seller.

8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your feedback. We sincerely apologize for the inconvenience and the discrepancy between the item description and what you received. We understand that mistakes happen and are committed to resolving this matter to your satisfaction. Don't hesitate to contact us directly so we can address your concerns and work towards a satisfactory resolution.

Saanut 1/5 tähteä

Dont buy here if you are resident in…

Dont buy here if you are resident in european union. The first time, only one year ago, i paid extra 5€ for import charges. Now, for other item with similar price, they asked 15. Of course no deal and never again i waste my time with them. They are so expensive already, no need to become more worst.

17. kesäkuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your feedback. We apologize for any inconvenience caused by the additional charges. Please note that your country of residence determines customs fees and import charges, which are beyond our control. We strive to offer competitive pricing and hope to meet your expectations in the future better

Saanut 5/5 tähteä

J'ai choisi la livraison la moins chère…

J'ai choisi la livraison la moins chère tout a été ok pour livraison en France
Par contre méfiance certains jeux sont vendus moins cher car sans boîtes ni notice mais facilement trouvable sur internet !

10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your review! We're glad to hear that the delivery to France went smoothly. We appreciate your note about some games sold without boxes or manuals; we strive to provide detailed product descriptions to ensure transparency.

Saanut 3/5 tähteä

Collectable item incorrectly labeled as 1st print.

I purchased what was listed as a 1st edition 1st printing item (Forgotten Realms Campaign Set $95 USD), they shipped a 1st edition, 2nd printing.

They offered and I accepted a $30 partial refund and I kept the item (they didn't have the actual listed item available), but I feel like for collectors items this lack of attention to detail is a misstep.

19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your feedback. We apologize for the oversight in your order. We understand the importance of accuracy with collectible items and regret the error. Sometimes, we make mistakes, and we apologize for that. We're glad we could offer a partial refund.

Saanut 2/5 tähteä

Started Good

I had at first a good experience. but over the 10 years I have dealt with them, my treatment has slowly got worse. the first 3 trades I did, they made a fair offer. over the 10 years they have steadily got worse. I know they sold most of the items, because I shopped their site often.
considering my good faith, and the slow degrading of service., I would not recommend this company any longer.

16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for sharing your experience. We're sorry to hear about your disappointment over the years. We value your loyalty and want to make things right. Please reach out to us directly so we can address your concerns and work towards a satisfactory resolution

Saanut 5/5 tähteä

I just wanted to say thank you for…

I just wanted to say thank you for treating the gold box SSI DnD game clue book for Dark Queen of Krynn with such care. It arrived very secure and was in absolutely excellent condition. I am surprised how it stood the test of time and yet was kept in pristine condition. Anyway i just wanted to say thanks. I would like people to know what a class act you guys are. :) -John Gumprecht

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you so much for your kind words, John! We're thrilled that the clue book arrived safely and met your expectations. We take great care in handling our items, and it's lovely to know our efforts are appreciated. Your support means a lot to us!

Saanut 4/5 tähteä

Description is not full.

Not always an actual description. The game state was shown as VG+/EX, with the comment about the sticker on the box, but also one of the miniatures was broken.

For another two games all ok, as described.

15. helmikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your feedback, Mike. We apologize for the oversight with the broken miniature. We're glad to hear the other two games met your expectations. Please reach out to us directly so we can make this right.

Saanut 5/5 tähteä

precisely as advertised

As a buyer, we've always received exactly what was advertised, in the condition described.

We've recently had our first experience selling to Noble Knight, and found that they make the process simple and straightforward, communicate promptly, and just like our buying experience, everything about it was "as advertised" and happened in the manner described.

110% recommend any form of business you are thinking of doing with the Noble Knight crew

10. tammikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your excellent feedback! We're thrilled to hear your buying and selling experiences with us have been positive. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service.

Saanut 1/5 tähteä

Just had a terrible time using this…

Just had a terrible time using this company. Wouldn't recommend.

24. tammikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

We're sorry to hear about your experience. Don't hesitate to contact us directly so we can understand what went wrong and work to make it right. Your feedback is important to us.

Saanut 5/5 tähteä

Very Pleased

Three orders recently from them. Well packed, the used items were in great shape, and the shipments were complete

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your positive feedback! We're glad your orders were well-packed, and the items met your expectations. We appreciate your support and look forward to serving you again.

Saanut 3/5 tähteä

Misleading and sneaky

Unfortunately the product did not have all the components and they claimed it was near mint condition. Rule books for the game were missing and on further investigation looks like they are selling it separately to potentially gain a few extra dollars out of the set. They would do best to either describe fully or provide a photo of the contents. Without this it seems its a gamble to shop here.

7. joulukuuta 2023
Oma-aloitteinen arvostelu
Noble Knight Games-logo

Vastaus yritykseltä Noble Knight Games

Thank you for your feedback, Paul. We apologize for the missing components and any confusion caused. We strive for complete transparency and will work to improve our descriptions and include photos of contents. Please get in touch with us directly so we can make this right for you.

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