Communication- Excellent. Emails sent always answered promptly Delivery - fantastic, ordered n paid for watch Wednesday morning first thing selected paid the before 1200hrs nextday option it was... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Awesome watches with a cool and actually usefull gimmick/feature (tritium lights). I keep smilling for my self when seeing the watch glowing. They sent the watch the day after i placed the order. Ship... Näytä lisää
Yritys on vastannut
The web site and ordering process for new watch straps works well. After five years the watch continues to keep time, look great, remains watertight and crystal is not scratched. Part prices a little... Näytä lisää
Yritys on vastannut
The "Team" at Nite was great to work with. Gail was especially helpful when she contacted me about the Atlas becoming available. I love the watch. I do wish there was a larger selection of straps.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.
Customer Guarantee
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We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty.
Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.
Yhteystiedot
Unit 14, Silver Business Park, Airfield Way, BH23 3TA, Christchurch, Yhdistynyt kuningaskunta
- theteam@nitewatches.com
- www.nitewatches.com
4,6
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä NITE Watches
We aim to keep our customers as happy as possible ! Thank you
Needed a decent watch for fishing and…
Needed a decent watch for fishing and the mx10 fitted the bill perfectly great watch and good delivery.5*
18. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Steve for taking time to leave a review.
What can I say,, they know what they are doing
What can I say,,, been trying to find a watch that I'm happy with for years, as in style, readability, toughness,.. my new nite hawk, does it all,, i don't know I'm wearing it straight out the box,, very smart looking watch that can be read any time of day. I work nights so a watch that I can look at the time if I wake up and not have to spend time trying to focas to read the dials means I can go back to sleep as I'm still in my rest mode and not had to put the light on just to check the time.
10 out of 10 for Nite..
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NITE Watches
Thank you , greatly appreciated Sean
Replacement Nite watch strap
Hi - I was looking for a new strap for my Nite watch - asked Nite who pointed me towards suitable replacements. My order was received within 48 hours and is a perfect fit. I have had the watch for 30yrs and wear it every day inc swimming in the sea. It has never let me down. All good.
13. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Malcolm
Great watch!
Great watch!! Very good quality, fit and finish. Keeps perfect time and very easy to see in the dark! I will buy another one soon.
27. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Glad you happy, thank you for your feedback
A Masterpiece of Innovation and Elegance
This watch is truly unique and innovative. The design stands out beautifully, with excellent quality and attention to detail. It feels modern, elegant, and different from anything else in the market.
A wonderful piece that exceeded my expectations
12. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Thank you very much for your feedback and review, we are here to help
Vastaus yritykseltä NITE Watches
Hello Naser, thank you for your feedback, your order is showing as still in transit, as of 17/5/2026 it was released from the Fedex hub in Riyadh and on its way, scheduled for delivery today before 8pm.
We apologise for the delay but, we have no control over the delays caused by the current situation in the Gulf, we state on the website that we cannot guarantee exact dates due to the airspace closures and changes to local delivery teams. We cover the additional cost of sending via Priority Fedex to try to negate these delays but, it is not always possible and therefore are sorry to see that we have only been awarded 1 star.
If only every company was this good.
I bought my MX10 some 15 - 16 years ago and, whilst it has had a fairly hard life, it has never let me down, only needing very occasional battery changes.
At the last battery change a problem with the waterproofing gasket was noted by my local technician.
After contacting NITE I sent the watch to them sort out the problem and carry out a full service overhaul.
NITE's communication with me was superb and the returned watch is now in fine fettle ready, I'm sure, to give me at least another 15 years of spot on time keeping.
7. toukokuuta 2026
Vastaus yritykseltä NITE Watches
So good to hear Keith and very happy to be able to get your watch back to you in full working order !
Vastaus yritykseltä NITE Watches
Thank you Graham, glad to read you are happy with the service you offer.
Excellent service and communication…
Excellent service and communication throughout the process. The repair to my watch was completed quickly and at a reasonable price.
7. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Thanks Chris, Have a good weekend.
Watch is amazing
Watch is amazing. Great craftsmanship. Tritium tubes are awesome. Should have bought one years ago.
5. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Great to read Timothy, thanks you for taking the time to leave your feedback.
Great watch
I'm very impressed with this watch. It was time to replace my old Luminox. Im glad I switched. Shipping was fast. Customer service answered a question very quickly.
5. toukokuuta 2026
Vastaus yritykseltä NITE Watches
Thank you for leaving your review, happy to help !
Vastaus yritykseltä NITE Watches
Hello Hussain
We can see from following your tracking that your watch was successfully delivered on 13/5/26 -
Thank you for your feedback Hussain, looking at your tracking I can see that your order is currently delayed but I will check this for you and chase Fedex as to why the package is still in transit.
Once we hand the shipment to Fedex we have no control over delivery and have to rely on them to deliver within the time frame.
Ease of order
Ease of order, selection of matching replacement with other options.
30. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Ed.
Over priced for such poor service
Over priced for such poor service.
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Update: I ordered from my android phone and recieved a watch without engraving. And then was told it was my fault.
So I went back to check and after several tests, adding engraving does not work from my android. I then tried the purchase from my PC and it works as mentioned. I wonder if anyone at Nite watch tests their transaction process on the phone....A more professional service would have asked about my order platform and steps rather than simply dismiss as user error.
25. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Hi Tim, Thank you for your updated review.
Our sales platform is a generic website that is fully compatible with both Android devices and PCs. There are two clearly separate ordering options for the Clipper Alpha Z Special Edition:
One link is specifically for the engraved edition. This option includes two required fields where engraving details must be entered before the order can be completed.
The second, separate link is for purchasing the Alpha Z Clipper without engraving.
This order was placed using the non-engraved product link, and the item supplied matches the order placed.
If you are unhappy with your purchase, you may return the item within 28 days in line with our returns policy, which is available on our website.
As the correct item was ordered and supplied, we do not consider this to be a customer service error. However, we have provided a clear resolution through our standard returns process. If these options are not accepted, we will consider the matter resolved and closed.
Great service from a British company…
Great service from a British company making quality products
28. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Dave
This is now my second watch and…
This is now my second watch and purchase. So happy with Nite Watches and the quality of craftsmanship is outstanding. The best in my opinion of having a brand that is not the mainstream and always receive great comments from people. The night glow is the best on the market in my opinion. Keep up the great work. Now a proud owner is f the MX10 and the Alpha. Keep up the great work.
27. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you for your review and feedback Danny, its appreciated by the team.
Fantastic Customer Service really…
Fantastic Customer Service really Professional Team.
Nite Watches are a family based Company that not only Sells Quality Watches at affordable Prices.
However their Customer Care is Second to Non.
Time is a commodity that cant be bought but acknowledged by those who Wear this Special Watch which is a true expression of one's self
27. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Great to meet you John and thank you for your kind words, we truly appreciate feedback like this and work hard to get it right !
Tremendous!
I love my Nite Alpha and when it was due for service there was only one place that I would send it to. Excellent level of service and quality work carried out. It's just like new again. Thanks Nite.
28. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Brian
SEALs Jealous
Looks great, handles well. Did dive training with navy seals in Hawaii and the had lumniox watches and asked what I had because they liked the look betters. Nite is superior
13. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Brandon, feedback and review appreciated by all
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