I purchased from the Glasgow shop for the first time and was really impressed with the shop staff, they were very helpful without being at all pushy with sales. The shop is beautiful and they also do... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My sister and I visited the Norwich store and the shop assistant was just so lovely. Helpful, yet not pushy. She was informative and suggested things we could try. We stayed longer than expected... Näytä lisää
Yritys on vastannut
I have been buying your products for 40 years and love them. However, you have to STOP using EVRI as your courier delivery service. Initial delivery dates are NEVER met, it is time consuming having to... Näytä lisää
Yritys on vastannut
The incredibly friendly and knowledgeable lady at the Upper Street Neal’s Yard recommended perfect creams and cleansers for my skin type and wishes. She is always so helpful and I return very often.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Yhteystiedot
Yhdistynyt kuningaskunta
- www.nealsyardremedies.com
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
STOP using EVRI !
I have been buying your products for 40 years and love them. However, you have to STOP using EVRI as your courier delivery service. Initial delivery dates are NEVER met, it is time consuming having to track delivery status and sometimes to have to follow up as items remain undelivered for many days. They are letting your side down and, unfortunately, it does not reflect well on NYR.
27. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We truly value your long-standing loyalty and appreciate you bringing your delivery concerns to our attention.
We understand your frustration with the courier service and the impact it has on your experience with us. We are actively reviewing our delivery partnerships to ensure they meet our high standards and your expectations.
Your feedback is crucial as we work to improve our service.
Thank you for taking the time to leave your review
Best Wishes
NYR
Fantastic customer service and…
Fantastic customer service and wonderful products. I love the natural ingredients and everything smells divine.
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're so pleased to hear you love our products and appreciate the natural ingredients! Thank you for sharing your lovely feedback.
With best wishes,
NYR
I’ve been using NY products for years &…
I’ve been using NY products for years & will continue doing so.
Lovely fragrances & great for sensitive skins
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear you've been a loyal customer for years and that our products, with their lovely fragrances, are great for sensitive skin. Thank you for your wonderful feedback and continued support!
With best wishes,
NYR
Love Neil’s Yard!
I didn’t need any help as l was just popping in to quickly pick up a couple of items. The staff in Islington were as welcoming as always and promptly found what l needed (Frankincense Intense hand serum and Caledular Cleanser) which l love and use everyday. Love Neil’s Yard!
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're so happy to hear you consistently have such a positive experience at our Islington store! It's wonderful that you find our team welcoming and helpful, and that you love our products. Thank you for your kind feedback.
With best wishes,
NYR
Super friendly staff
Super friendly, knowledgeable staff. Always a pleasure to shop here.
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear you had such a positive experience with our Notting Hill team. We truly appreciate your kind words!
With best wishes,
NYR
Still only have half of the order🤷♂️
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are very sorry to hear that your order was incomplete. We are looking into this immediately and will be in touch shortly.
With Best Wishes
NYR
Good products
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear that you are enjoying your products. Thank you for sharing!
With best wishes,
NYR
Love your products
Love your products, especially the rose range, excellent quality and great value
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear you love our products, especially our Rosehip products! It's wonderful to know you appreciate the quality and value. Thank you for your kind words.
With best wishes,
NYR
Vastaus yritykseltä Neal's Yard Remedies
We truly appreciate you sharing your positive experience. Thank you!
With best wishes,
NYR
Vastaus yritykseltä Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you had a positive ordering experience and are happy with our products.
With best wishes,
NYR
I've used NR and tried other products…
I've used NR and tried other products but always come back to these. They are so nice to use and the smell lasts till the end of the bottle. Glad I just topped up 😇
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear that you consistently return to our products and find them so enjoyable to use. It's wonderful to know that the scent lasts, and we appreciate you topping up!
With best wishes,
NYR
I love Bee Lovrly shower gel I have…
I love Bee Lovrly shower gel I have been using it for many years now
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear you've been enjoying our Bee Lovely Shower Gel for so many years! Thank you for your continued loyalty and kind words.
With best wishes,
NYR
The lady in the shop was extremely…
The lady in the shop was extremely helpful and I was completely satisfied with my purchase.
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are so pleased to hear you had such a positive experience in our St Albans store and were completely satisfied with your purchase. Thank you for your wonderful feedback!
With best wishes,
NYR
Vastaus yritykseltä Neal's Yard Remedies
Thank you for your positive feedback! We are so pleased to hear you are happy with your product and had an efficient delivery.
With best wishes,
NYR
I love your store on Upper Street in…
I love your store on Upper Street in Islington. The women who work there are stellar — helpful, friendly, and above all, extremely knowledgable and make excellent recommendations. Great staff and brand ambassadors too.
26. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're so pleased to hear about your positive experience at our Islington store! It's wonderful that our team provided such a delightful service. Thank you for your kind words.
With best wishes,
NYR
Speedy delivery
Speedy delivery
I found the serum a lot thicker than the one I ordered last time. Not sure if it’s as good.
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're glad to hear your delivery was speedy and thank you for the feedback about the consistency.
It is possible for the colour, consistency or aroma of a product to vary sometimes due to all the natural ingredients we use. However, if you are concerned with the quality of a product, you are always welcome to contact our Customer Care Team who will be happy to help and advise further
With Best Wishes
NYR
One of the tops on my Bee Lovely shower…
One of the tops on my Bee Lovely shower gel wasn't fastened so I only had half a bottle of liquid left! Turned out to be an expensive bottle of shower gel!
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We are sorry to hear about the issue with the shower gel's packaging and the resulting spillage.
We appreciate you bringing this to our attention. Our Customer Care Team are always happy to help if you have any concerns about a parcel or delivery experience.
We will reach out to you directly and help resolve this
Best Wishes
NYR
Wonderful products and great service
Wonderful products and great service. Quick and well packaged items. Will definitely buy agsin and highly recommend 😍😍😍
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you love our products and service, and that your items arrived quickly and well-packaged. Your recommendation means a lot to us!
With best wishes,
NYR
Reliably good quality
Very helpful staff, great range of products, and their sustainability ethos is still strong! I especially love the calming and practical hand sanitiser spray.
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're so pleased to hear you appreciate our helpful staff, wide product selection, and commitment to sustainability! We're especially glad you love the hand sanitiser. Thank you for sharing your lovely feedback.
With best wishes,
NYR
Always very reliable,good quality…
Always very reliable,good quality products,being pampered when used!!delightful! How ever just a tiny disappointment with the labels now, very plain,it’s lost the uniqueness,of the product,
25. elokuuta 2026
Vastaus yritykseltä Neal's Yard Remedies
We're so pleased to hear you find our products reliable and of good quality, providing a delightful experience. We appreciate your feedback regarding the labels and understand your disappointment about the change. Thank you for your continued support.
With best wishes,
NYR
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