Naturaw Arvostelua 

1 112
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Näytä lisää

Saanut 5/5 tähteä

Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Absolutely brilliant company! They use the best ingredients and their delivery times are always fast. Abbie in Customer Services always responds to me in a timely manner and is exceptionally helpful w... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Very pleased with the quality of the product and speed of delivery after order. However have become very frustrated with packaging. Used to be able to easily lift one corner to remove internal packagi... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Lemmikkieläinkauppa

Yrityksen kirjoittama

Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription

Why Naturaw?

Yrityksen kirjoittama

Exceptional raw dog food, with a conscience
We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
The highest rated dog food in the UK
Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
High welfare ingredients
We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
Plastic-free packaging
No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
Purpose led
The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
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2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(1 112)

244 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

great service good delivery food…

great service good delivery food packaged brilliantly and dogs enjoyed it!!

11. toukokuuta 2026
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Vastaus yritykseltä Naturaw

We're delighted to hear you're happy with the service, delivery, and packaging—and even happier that your dogs enjoyed the food. Thanks for your support!

Saanut 2/5 tähteä

I cannot get to cancel when we do not…

I cannot get to cancel when we do not need the food at a specific time !!!

11. toukokuuta 2026
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Vastaus yritykseltä Naturaw

We’re sorry to hear about your frustration with your subscription. Customers are able to manage and cancel subscriptions directly through their customer account, we also send an email at the time of subscription setup confirming the subscription details and how it can be managed.

As soon as we received your request, your subscription was cancelled for you.

If there’s anything further we can help with, please feel free to contact our support team directly on woof@naturaw.co.uk

Saanut 5/5 tähteä

Great food for fussy eater

My 7 year old Labradoodle has been on Naturaw for around 3 years and eats it well (he is a very fussy eater). He has never had an upset stomach, breath never smells and likes all the recipes.
The website is easy to use and the subscription easy to change if the delivery dates don't work etc.
A big bonus for their sustainability efforts with packaging.
A little disappointed though that in 3 years I have never even received a complimentary pack of treats as an appreciation of loyalty.
(Update: For clarity I have had a subscription for around 3 years. It has been cancelled and renewed a couple of times due to your old system where it was difficult to change number of boxes etc without setting it up again).

9. toukokuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Naturaw

We're happy your Labradoodle enjoys our recipes and that our website and subscription service work well for you.

We appreciate your feedback regarding loyalty rewards - having taken a look at your subscription, your next order is your 8th renewal order since this started on 3rd November 2025, a free packet of treats is due to be included 🐾 - https://www.naturaw.co.uk/pages/subscriptions

Thank you for your valuable input and for recognizing our sustainability efforts!

Saanut 2/5 tähteä

Very poor subscription service

Product itself is good but their subscription model is woeful. We've had to chase for every order and on the most recent chase they told us that the subscription date is actually the payment date and not the delivery date. Never heard of that before and clearly they don't understand the importance of having confidence you will have food for your dog, will be switching to to ProDog who are Platinum Trusted by feefo.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Naturaw-logo

Vastaus yritykseltä Naturaw

Thank you for your feedback. We’re really pleased to hear you’re happy with the product itself, though we’re sorry the subscription experience has not met your expectations.

We completely understand how important reliability is when it comes to feeding your dog, and we appreciate your frustration.

Our subscription renewal date refers to when payment is taken and the order is generated, with dispatch and delivery then following in line with our delivery schedule.

I can see from recent communication with our team that they’ve been able to provide further clarification regarding your orders and delivery timings whenever needed.

We also appreciate your comments regarding the clarity of the information on our website, and we’ll take this feedback on board.

Saanut 5/5 tähteä

Our dogs are thriving on this food

Our dogs are thriving on this food. Excellent product and prompt delivery. Helpful team. Eco friendly . Recycling of all packaging possible.

28. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

Thank you for your support and your lovely review — we’re so happy your dog is enjoying the food and that you value our recyclable packaging too!

Saanut 5/5 tähteä

We have tried a few different raw good…

We have tried a few different raw good companies for our dogs. They never really took to them but once we started with Naturaw the difference, our dogs never leave anything in their bowls, the food is not full of chunks of bone or not
sloppy either. A wide variety is available too. Delivery is prompt and always on time. I would never use another company for raw food ever again. I'm sticking with Naturaw as happy dogs make a happy owner.

27. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

Thank you so much for your fantastic review! We’re delighted to hear that your dogs are loving Naturaw!

We’re also really pleased that our reliable delivery service and recyclable packaging have helped make your experience even better.

Thank you for putting your trust in Naturaw — happy dogs really do make happy owners, and we’re so happy to be part of your raw feeding journey!

Saanut 5/5 tähteä

My Cavapoo loves it

My Cavapoo is just 12 months old. Since having him from a puppy I have struggled to find a food he likes. Even ordering off line food advertised on the tv. He will eat it at one meal and then avoid it. Others have suggested leave it and he will eat when hes hungry. He never does. A friend gives her dog raw and suggested we try it. I did my research and it was AI that suggested the best for our Cavapoo was Naturaw. So I decided to give it a go. We are on day 4. Hes off all the kibble and wet food and now just on raw. He absolutely loves it. He cries when I am putting it in his bowl, eats it in seconds and chases the empty bowl around the floor. What a difference. I have only given him the beef and chicken but he's now looking forward to meal times. His stools are tiny. Cant believe I never tried it before.

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Naturaw-logo

Vastaus yritykseltä Naturaw

Thank you so much for sharing your experience! It’s amazing to hear what a difference Naturaw has made for your Cavapoo already.

It’s fantastic to hear he’s transitioned so well onto raw and that you’re already noticing the benefits. We can’t wait for him to try even more flavours.

Thank you again for trusting us with his meals — we’re so pleased to have you both as part of the Naturaw family!

Saanut 5/5 tähteä

Top quality food and company in all…

Top quality food and company in all respects. Sustainable, ethical, highest quality food.

10. marraskuuta 2025
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Vastaus yritykseltä Naturaw

We’re so pleased that our commitment to sustainable, ethical, and high-quality food resonates with you. It means a lot to have you and your dog with us.

Saanut 5/5 tähteä

Still very happy, 5 years in!

We have been feeding this food to our French Bulldog since she was a puppy, after our reading suggested it would help protect her in relation to some of the health issues that frenchies can suffer from. Now 5 years later and she’s healthy and happy and still enjoying the food. The quality and variety is fantastic, and being able to order delivery ahead of the scheduled deliveries when we’re running low has been super easy. The packaging is fantastic - no plastic, and everything arrives with no issues. Very happy, and no plans to switch!

22. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

Thank you so much for your continued support and this wonderful 5★ review! It truly means a lot to have you and your dog with us for so long—we’re so pleased they’re still loving every meal!

Saanut 5/5 tähteä

Great service

Great service - great product. The meat looks good and my dog loves it!

21. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

We're so happy to hear that your dog loves our recipes and that you appreciate our service. Thanks for your positive feedback!

Saanut 5/5 tähteä

Good food our dog loves it.

Good food our dog loves it.

easy to deal with and orders sent very quickly

have a monthly order

16. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

Thank you for the great review! We’re really glad everything arrives smoothly and that your dog is enjoying their Naturaw meals!

Saanut 5/5 tähteä

Rescue Houndies love it!

My rescue Houndies all love, love, love Naturaw! It’s simply the best and healthiest food on the market. All the rescue / foster / visitor mutts really enjoy the variety and taste of Naturaw - and I love the packaging and ease of managing their raw meals… ⭐️⭐️⭐️⭐️⭐️

26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Naturaw-logo

Vastaus yritykseltä Naturaw

Thank you for the amazing review! We’re over the moon to hear your pups are thriving on our raw food. Nothing makes us happier!

Saanut 5/5 tähteä

We have been buying the food for over a…

We have been buying the food for over a year now. Our dog is so healthy and always a great experience shopping with Naturaw…. The dog eats better than us 😂

16. maaliskuuta 2026
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Vastaus yritykseltä Naturaw

We really appreciate your fantastic review! It’s wonderful to hear you’ve noticed such positive changes in your dog’s health.

That’s exactly why we do what we do—thank you for trusting us!

Saanut 5/5 tähteä

Your dog will love you

Great food, loads of options, excellent delivery packaging, subscriptions with real benefits and a lovely group of people to deal with .... absolutely the best!

8. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

Thank you for the fantastic review! We’re delighted you’re making the most of the subscription benefits—great value and hassle-free feeding for you, and nutritious meals for your pup!

Saanut 5/5 tähteä

Happy dog

My GS used to have stomach issues till we switched to Naturaw. She loves the food and is now really healthy. Great service too.

23. maaliskuuta 2026
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Vastaus yritykseltä Naturaw

This means so much—thank you! Knowing your dog is feeling healthier and happier is the best feedback we could ask for.

Saanut 5/5 tähteä

Fantastic product range

Fantastic product range. My dogs and my customers dog absolutely love this for the quality is outstanding.

7. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

We're happy to hear that your dogs and your customers' dogs are all loving Naturaw!

Proud to support so many wonderful dog owners and their pups! 🐾

Saanut 5/5 tähteä

Great food and so well packaged it’s so…

Great food and so well packaged it’s so easy to work out portion sizes. Added bonus is that everything can go into the recycling bin
Freya is loving her new food

7. huhtikuuta 2026
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Vastaus yritykseltä Naturaw

We're so pleased to hear that Freya is loving her Naturaw meals! We're also glad you appreciate the packaging and how easy it is to recycle. Thank you for your positive feedback 🐶

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