Helpful live chat support I contacted National Pallets via live chat about my booking, and Shiella R was very helpful. She answered my questions quickly and clearly and was polite throughout. Great... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
0/5 This company take your money for a specific collection day, provide you with a slot from 8am-8pm, they then do not show up when you have been waiting all day. I had to track down the e... Näytä lisää
We always use National pallets - they are good at giving great service and when we need some extra help their customer support is second to none - in this instance Johnny L assisted. A POD came throug... Näytä lisää
Shiella R has been really helpful. I messed up our first ever order and it was put right instantly. Really appreciate the support.
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We are one of the UK and Europe's largest online pallet delivery service providers, offering you reliable, fully track-able pallet delivery. Visit our site today!
Yhteystiedot
Yhdistynyt kuningaskunta
- www.nationalpallets.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick and well handled by Alyssa
great service
Shiella R was fantastic! Efficient and quick- will use again.
Excellent service..
Excellent service, highly recommended, collection on time delivered on time... Thank you
Driver failed to collect due to access…
Driver failed to collect due to access issue rebooked after paying a charge for nothing and failed to turn up a second time.
Excellent service.
Change of address after order
Zyredale was very helpful, resolved my query without any problem.
Following up on a tracking query
Following up on a tracking query, and was helped by Shiella R, who was super quick and efficient at dealing with it, also providing POD without requesting :). The pallet was delivered as expected :).
Amazing customer support
Shiella was extremely helpful providing lots of information I was needing regarding some orders!
Super quick reply's as well, the best live chat help I've received in years!
My pallet was picked up on time
My pallet was picked up on time, but it wasn’t delivered at the scheduled time, and I’m not sure why. I contacted customer service, and they kindly arranged a free redelivery. Shiella R from customer service answered all my questions — her service was excellent. I hope my pallet will be delivered to my customer today, and I’ll continue to follow up and update my review.
Shiella R provided fantastic service…
Shiella R provided fantastic service and answered all my questions promptly. It really helped me decide to choose nationalpallets.co.uk to send my items abroad.
DO NOT USE THIS COMPANY
Failed to collect on the day we booked for, then delivered the goods with a two day delay despite having paid extra for next day delivery. Waste of money. Use Palletways, Palletline - they are so much better and have more professional customer service.
SheilaR was great to deal with
SheilaR was great to deal with
Picked up pallet on time
Picked up pallet on time. Driver went beyond expectations to find location. Delivery excellent.
Excellent service
Excellent service, big thanks to Sheila R, and everyone on the chat line, really helped
Thank you Sheila for your efficiency…
Thank you Sheila for your efficiency today...
Terrible
Terrible! An email was sent to the courier two days before expected delivery that contained specific details for the drop off location however there was zero feedback from this email. Attempts to contact via the phone number supplied with no answer. The delivery was attempted and failed. No details of the failed delivery attempt were provided, and no contact made by the courier to the number provided. The next morning I contacted the online assistant which was helpful but immediately requested £45+VAT to attempt redelivery. I went to make a complaint but nothing. If you pay a company for a service then that should be provided, no end of chasing to find out what was going on. The emails and numbers provided were useless.
Shiella R was very helpful on the live…
Shiella R was very helpful on the live chat this morning (Wednesday 10th September). All of my questions were answered and a link to pallet tracking was also provided on the live chat when we couldn’t see this on the email we had received. Shiella also provided an update on the tracking of all of our recent shipments which was very helpful Thanks Shiella! Regards, Ashley
Shiella R was prompt and helpful in my…
Shiella R was prompt and helpful in my requests
Shiella was best
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