MyPersonalisedCase Arvostelua 

Excellent product good reliable delivery very happy

The cases are a lot more flimsy than described, not good quality plastic and very thin. Photo on both is also poor quality. Appreciate they can’t be sent back and refunded as they’re personalised but won’t be using them.

Wish I’d read reviews before ordering from here. I ordered a personalised case for my phone at the start of January, and I’d love to blame Royal Mail strikes for the delay, but I’ve received 3 different emails from this company each time to say there has been a delay and my case hasn’t even been shipped yet. They give me a new date for shipping but the day before that date comes I just receive another delay email. This was due to arrive 2 weeks ago, but 3 delay emails later and I’m still waiting. The next date they have given for shipping is over a month from when I ordered, and I can probably bet on the fact I’ll get another delay email. Avoid like the plague, this is actually embarrassing customer service and I don’t know how a company can make that many false promises to so many different customers and still be running.

We placed an order with them which we were told was cancelled as the payment failed and we'd need to re-order. Which we did. But the payment has been taken on the cancelled order and they will not refund, despite initially telling us they would refund it. They have now decided not to refund so we are £40 out of pocket. I have asked the bank to look into this now as the company will not help.

I really pray that future customers google this company before using them. I regret buying from them so much.

I was meant to receive my product 3 weeks ago, they just told me I have to wait 10 more days. It was meant to be a Christmas gift.

No sympathy or compensation whatsoever. Awful customer services

Was OK. Took ages to arrive and when it did come there a smudge accross the bottom left photo. Wouldn't bother returning too much hassle but wouldn't order again.

Fast delivery , very pleased with it

The case I ordered was a Christmas present for my wife. It arrived in time and as I expected it to be and my wife was pleased with it. However, there was no gift wrap option.

Use this company every year for my mums annual grandchildren photo phone case. Always prompt and processed quickly. Photo colouring always on point too!

Case never arrived. Avoid

Ordered on 5th Dec and still not arrived by 23rd Dec rubbish.

Can’t comment as I still have not received the item

Beware of this company....I made an order on the 6th December, I still have not received my item. I have emailed them but had no response. I am unable to leave a review on the website conveniently. All my other post seemed to have arrived on time. Be very cautious ordering!!!

Unfortunately my first order didn't arrive.However,on contacting the help center I had a quick reply.They then re sent my order,express delivery free off charge. You can't complain at that,it arrived within two days.Very happy with my purchase.l absolutely love my new phone case .

My order has not arrived. It's now 19 days late. I acknowledge that there have been Royal Mail strikes in this period, and it is the Christmas busy period too, but nearly 3 weeks for a small package within UK mainland is unreasonable.
Customer service has been hard to find and it is very limited in what you are able to do. They were responsive, but only to pass the buck to the delivery partner.
The problem is still not resolved.
This order was a Christmas present, which I felt I had ordered in sufficient time (more than 3 weeks). With only 3 days to Christmas now, it's not looking hopeful.

Over priced and non existent products ordered on 2nd December not turned up yet and the email service is useless dont use this website

Horrendous service!
Ordered a personalised phone case weeks ago as a Christmas present. Hasn't arrived despite being told it was dispatched 3 weeks ago! Try to log into 'my account' and it has been disabled!
AVOID THIS COMPANY!