MyPersonalisedCase Arvostelua 

343
•
TrustScore 3/5 tähteä

3,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Waited 3 weeks and order never arrived and was unable to track. Automated help chat telling me to wait an extra 2 days and still nothing. Now waiting for a response from the claims team which is too l... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Näytä lisää

Saanut 5/5 tähteä

I am very pleased with my phone case. It arrived in a reasonable time the printing and finish are lovely good quality would highly recommend.

Yritys on vastannut

Saanut 1/5 tähteä

I hate complaining these days because you have to navigate through their AI services, whatever happened to giving out email addresses for complaints. Anyhow, to say I ordered 2 weeks ago and the produ... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puhelintarvikekauppa

Yrityksen kirjoittama

✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

343 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 95 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(343)

51 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I ordered a personalised phone case for…my son

I ordered a personalised phone case for my son's phone, which was due to be delivered by the 15th of July. Despite multiple attempts, I have been unable to get in touch with your team. I have already paid the full amount, but the phone case has still not arrived. I am extremely disappointed with this experience and would appreciate an urgent update regarding the status of my order.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Sorry to hear this, Parul. That’s definitely not the experience we want for our customers. Please reach out again via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 1/5 tähteä

Terrible quality…..

Terrible quality…..

I did contact you and was told that is the quality so no redo/refund!!!

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Sorry to hear this, Suzanne. That’s definitely not the experience we want for our customers. Please reach out again via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 5/5 tähteä

A brilliant product

A brilliant product. Prompt despatch. A fair price.

7. kesäkuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thank you so much for your wonderful review!
We're really glad to hear that you found the right case and that you're happy with the quality.

Saanut 5/5 tähteä

Excellent service- my husband loves his…

Excellent service- my husband loves his case .. very easy to do .. excellent printing .. very good delivery- will definitely use again ❤️

5. kesäkuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thank you so much for your lovely review, Julie! We're thrilled to hear your husband loves the case – we hope he enjoys using it every day! Spread the word!

Saanut 1/5 tähteä

Terrible finish

Terrible finish, they use stickers and not printed on, they wasn’t even in a straight line down the left despite being adjusted before purchase was made, paid £12 for express delivery which didn’t arrive when stated, I complained which to long for a reply, said that I wanted a replacement item but was issued a 50% refund not even the total amount, if I could put 0 stars I would! DO NOT BUY FROM

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

We're truly sorry to hear this, Anthony. We always strive to deliver quality products and timely service, and we regret this was not your experience. Please contact us via www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this for you, including sending a replacement free of charge.

Saanut 1/5 tähteä

they sent wrong size

Ordered my case, but the wrong size arrived, I tried to email them but they have not responded at all, so £35 down the drain, very poor aftercare service.

26. toukokuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

We’re truly sorry to hear about your experience and the difficulty in reaching our customer service. That’s certainly not the level of service we aim to provide.

Please reach out to us again at https://www.mypersonalisedcase.co.uk/help/contactforms , and we’ll make sure your concern is addressed promptly.

Saanut 1/5 tähteä

Lowest Quality Product And Service

Lowest quality case. The tempered back glass was not the right size at first, and when I applied it to the main areas, it fell off and wasn’t sticky. The tempered glass for the camera also fell off when I was trying to take a picture—even after giving it one hour to stick properly. I waited for two weeks and spent almost £40. All the money was wasted. There is no guarantee or way to get a refund. My iPhone was new, and thankfully I had a nearby shop to put all the necessary things on. Poor service, low-quality product, and no support service. Will never recommend!!!! 👎🏼

20. toukokuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

We're very sorry to hear about your experience, Muhib. We’d like to make this right—please contact us so we can offer a solution, including sending a replacement free of charge. You can reach us at www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 5/5 tähteä

Cases for a wide range of phone models

Wide range of phone models to choose from - this was the only site I could find which had the option for the phone my wife has. The case is very good quality and we were very pleased with the case when it arrived.

16. toukokuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thank you so much for your wonderful review!
We're really glad to hear that you found the right case for your wife's phone and that you're happy with the quality.

Saanut 5/5 tähteä

Excellent print quality

I found the designing process a little clunky but the result was fabulous. Really impressed with the quality of the print

1. toukokuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thanks so much for your kind words, Dan! We're happy to hear the print quality impressed you — we hope you’ll enjoy your case for a long time to come!

Saanut 1/5 tähteä

#20573403 Order number

#20573403 Order number, V Riley. My order was apparently shipped on 4th May but it hasn't arrived yet and I've just gone on Trust Pilot because I had a niggle there would be a problem and I've read all the reviews about not receiving items. I guess I'm another one of the those people and there will be many more bad reviews to come.

10. toukokuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Hi Vanessa, we’re very sorry to hear your order hasn’t arrived yet. Please get in touch with us via www.MyPersonalisedCase.co.uk/help/contactforms so we can look into this and offer you a proper solution — we always send a free replacement if needed.

Saanut 1/5 tähteä

Terrible service

Terrible service.
No direct contact email or phone number.
Constant and repeated delays to my order resulting in missed delivery deadlines for a client. No way to obtain a refund. Unacceptable.

Your response is pointless - the contact forms do not allow for specific questions and generic / generated emails only in response.

Phone number?!

Again - another delay - the contact forms are auto generated responses... Please cancel my order with immediate effect

29. huhtikuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Hi Jack, we're truly sorry for the delays and the frustration this has caused. We understand how important timely delivery is, especially for a client order. Please know that we always offer a free replacement in case of delivery issues. If you still need help, you can reach us through our contact form: https://www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 3/5 tähteä

Order not recieved - now recieved

Hi, my order number is 41484793. My case has not arrived. Your email address does not accept emails. Your web site does not display the contact form. Please can you consider this message as my request for a replacement to be sent. I cannot get in touch with you through any other means. Kind regards. >>> update. Retried the form, worked after 3 tries. Item arrived in good condition. Not sure if the trustpilot review sorted the issue, if the post was delayed, or if putting the form in caused the issue to be resolved. I only filled the form i. One day before it then arrived.

20. huhtikuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Hi Jay, we're sorry for the confusion and the inconvenience caused. We're glad to hear the item eventually arrived in good condition! If you have any further questions or need assistance, feel free to reach out via www.MyPersonalisedCase.co.uk/help/contactforms. Thanks again for your patience.

Saanut 1/5 tähteä

Ordered 2 phone cases

Ordered 2 phone cases, were told a date they would be arriving and still 2 weeks later haven’t received any phone cases. No contact information online only to fill out a form at which they don’t even get back to you! Either want my 2 cases or a refund!

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The print is great quality

The print is great quality, good sturdy case for my iPhone16, excellent price and good delivery time

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thanks so much for the great review, Laurence! We're happy to hear you're satisfied with the quality and service — enjoy your new case!

Saanut 1/5 tähteä

Scam

Scam , i order i didn't receive nothing, someone block thisite please

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Hi Florin, we’re very sorry to hear that you haven’t received your order. We always offer a free replacement in these situations, so please contact us via https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this for you.

Saanut 1/5 tähteä

Avoid avoid avoid this company ordered…

Avoid avoid avoid this company ordered a phone case and paid extra for quicker delivery as it was for a birthday present. Birthday come and gone and no case for my son’s new phone. No way to contact unless it’s through a form, excuses are sorry for delayed delivery, seem to use the same tactic with everyone it seems!

27. maaliskuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Hi Tammy, we're really sorry to hear your order didn’t arrive in time for your son’s birthday. We always offer a free replacement when an order is delayed or missing—please contact us so we can help you: www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 5/5 tähteä

I love my phone case and It looks…

I love my phone case and It looks amazing and It fit perfectly in my phone

22. maaliskuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

Thank you for your positive feedback, Katy! 😊 We're delighted that you're happy with the case. Enjoy your new phone case!

Saanut 1/5 tähteä

Really poor

Really poor. Pseudo apologetic emails ‘Your order has been delayed’. Very very disappointed lady who has in the two weeks I ordered the item, died.DO NOT USE THIS COMPANY. I want my money back plus postage and compensation. Companies like this should NOT be allowed to trade.

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

We are very sorry to hear about your experience, Nicholas. Our sincere apologies for the delay and the inconvenience caused. Please contact us through our contact form so we can assist you further: www.MyPersonalisedCase.co.uk/help/contactforms.

Saanut 1/5 tähteä

I’ve been waiting a month for my phone…

I’ve been waiting a month for my phone case, keep getting automatic emails saying there’s been a delay. No way to contact them, no contact details on website. Scammers

I have already submitted a contact form and got an automated reply, so telling people to submit a form doesn’t get any answers

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
MyPersonalisedCase-logo

Vastaus yritykseltä MyPersonalisedCase

We are very sorry to hear about your experience. Our sincere apologies for the delay and the inconvenience caused. Please contact us through our contact form so we can assist you further: www.MyPersonalisedCase.co.uk/help/contactforms.

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