Waited 3 weeks and order never arrived and was unable to track. Automated help chat telling me to wait an extra 2 days and still nothing. Now waiting for a response from the claims team which is too l... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Waited 3 weeks and order never arrived and was unable to track. Automated help chat telling me to wait an extra 2 days and still nothing. Now waiting for a response from the claims team which is too l... Näytä lisää
Yritys on vastannut
I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Näytä lisää
I am very pleased with my phone case. It arrived in a reasonable time the printing and finish are lovely good quality would highly recommend.
Yritys on vastannut
I hate complaining these days because you have to navigate through their AI services, whatever happened to giving out email addresses for complaints. Anyhow, to say I ordered 2 weeks ago and the produ... Näytä lisää
Yritys on vastannut
✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.
Gonnetstraat 26, 2011KA, Haarlem, Hollanti
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered a personalised phone case for my son's phone, which was due to be delivered by the 15th of July. Despite multiple attempts, I have been unable to get in touch with your team. I have already paid the full amount, but the phone case has still not arrived. I am extremely disappointed with this experience and would appreciate an urgent update regarding the status of my order.

Vastaus yritykseltä MyPersonalisedCase
Terrible quality…..
I did contact you and was told that is the quality so no redo/refund!!!

Vastaus yritykseltä MyPersonalisedCase
A brilliant product. Prompt despatch. A fair price.

Vastaus yritykseltä MyPersonalisedCase
Excellent service- my husband loves his case .. very easy to do .. excellent printing .. very good delivery- will definitely use again ❤️

Vastaus yritykseltä MyPersonalisedCase
Terrible finish, they use stickers and not printed on, they wasn’t even in a straight line down the left despite being adjusted before purchase was made, paid £12 for express delivery which didn’t arrive when stated, I complained which to long for a reply, said that I wanted a replacement item but was issued a 50% refund not even the total amount, if I could put 0 stars I would! DO NOT BUY FROM

Vastaus yritykseltä MyPersonalisedCase
Good service and excellent quality product.

Vastaus yritykseltä MyPersonalisedCase
Ordered my case, but the wrong size arrived, I tried to email them but they have not responded at all, so £35 down the drain, very poor aftercare service.

Vastaus yritykseltä MyPersonalisedCase
Lowest quality case. The tempered back glass was not the right size at first, and when I applied it to the main areas, it fell off and wasn’t sticky. The tempered glass for the camera also fell off when I was trying to take a picture—even after giving it one hour to stick properly. I waited for two weeks and spent almost £40. All the money was wasted. There is no guarantee or way to get a refund. My iPhone was new, and thankfully I had a nearby shop to put all the necessary things on. Poor service, low-quality product, and no support service. Will never recommend!!!! 👎🏼

Vastaus yritykseltä MyPersonalisedCase
Wide range of phone models to choose from - this was the only site I could find which had the option for the phone my wife has. The case is very good quality and we were very pleased with the case when it arrived.

Vastaus yritykseltä MyPersonalisedCase
I found the designing process a little clunky but the result was fabulous. Really impressed with the quality of the print

Vastaus yritykseltä MyPersonalisedCase
#20573403 Order number, V Riley. My order was apparently shipped on 4th May but it hasn't arrived yet and I've just gone on Trust Pilot because I had a niggle there would be a problem and I've read all the reviews about not receiving items. I guess I'm another one of the those people and there will be many more bad reviews to come.

Vastaus yritykseltä MyPersonalisedCase
Terrible service.
No direct contact email or phone number.
Constant and repeated delays to my order resulting in missed delivery deadlines for a client. No way to obtain a refund. Unacceptable.
Your response is pointless - the contact forms do not allow for specific questions and generic / generated emails only in response.
Phone number?!
Again - another delay - the contact forms are auto generated responses... Please cancel my order with immediate effect

Vastaus yritykseltä MyPersonalisedCase
Hi, my order number is 41484793. My case has not arrived. Your email address does not accept emails. Your web site does not display the contact form. Please can you consider this message as my request for a replacement to be sent. I cannot get in touch with you through any other means. Kind regards. >>> update. Retried the form, worked after 3 tries. Item arrived in good condition. Not sure if the trustpilot review sorted the issue, if the post was delayed, or if putting the form in caused the issue to be resolved. I only filled the form i. One day before it then arrived.

Vastaus yritykseltä MyPersonalisedCase
Ordered 2 phone cases, were told a date they would be arriving and still 2 weeks later haven’t received any phone cases. No contact information online only to fill out a form at which they don’t even get back to you! Either want my 2 cases or a refund!
The print is great quality, good sturdy case for my iPhone16, excellent price and good delivery time

Vastaus yritykseltä MyPersonalisedCase
Scam , i order i didn't receive nothing, someone block thisite please

Vastaus yritykseltä MyPersonalisedCase
Avoid avoid avoid this company ordered a phone case and paid extra for quicker delivery as it was for a birthday present. Birthday come and gone and no case for my son’s new phone. No way to contact unless it’s through a form, excuses are sorry for delayed delivery, seem to use the same tactic with everyone it seems!

Vastaus yritykseltä MyPersonalisedCase
I love my phone case and It looks amazing and It fit perfectly in my phone

Vastaus yritykseltä MyPersonalisedCase
Really poor. Pseudo apologetic emails ‘Your order has been delayed’. Very very disappointed lady who has in the two weeks I ordered the item, died.DO NOT USE THIS COMPANY. I want my money back plus postage and compensation. Companies like this should NOT be allowed to trade.

Vastaus yritykseltä MyPersonalisedCase
I’ve been waiting a month for my phone case, keep getting automatic emails saying there’s been a delay. No way to contact them, no contact details on website. Scammers
I have already submitted a contact form and got an automated reply, so telling people to submit a form doesn’t get any answers

Vastaus yritykseltä MyPersonalisedCase
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