Avoid this scamming company. Poor quality faulty items that never get replaced or refunded. The customre service are scammers who will be replying and giving false dates for replacements, then pretend... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Näytä lisää
Terrible communication. I ordered my daughters bed on 28th July and I've still not recived anything. Phone number never works and whatsapp takes days or weeks for response. I was finally told on Sept... Näytä lisää
Great communication, extremely happy with both beds very well made and sturdy, bonus that the ottoman beds base was already built and all put together only had to attach headboard to base which made i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.mychildsroom.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 51 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We recently purchased the Kids' Ottoman…
We recently purchased the Kids' Ottoman Storage Bed Base and mattress from My Child's Room, and I must say, we're highly impressed with both the product and the service.
Initially, we encountered a minor issue during the first delivery with the bed installation. However, the company owner showed remarkable proactive measures to rectify the situation promptly. They sent out another fitter to assess the problem, and upon identifying the issue, they swiftly arranged for a replacement to be sent out.
Throughout the process, communication was excellent, and I felt reassured by their responsiveness and commitment to resolving the matter satisfactorily. My experience with My Child's Room has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in need of high-quality children's beds and impeccable service.
Thank you to the team at My Child's Room for your dedication to customer satisfaction.
Highly recommended!
Highly recommend
Sent swatches quickly and I ordered the bed which arrived within the timescale. Delivery was great and although only used once so far the bed seems sturdy.
High quality bed for a great price
Bed took a little longer than the 7-14 days anticipated but worth the wait. High quality bed and really good price compared to other mainstream companies. Once I was given the delivery date was kept informed via WhatsApp.
Excellent five star experience
From the outset, this company were excellent to deal with. They sent swatches promptly & the gentleman on the phone was happy to explain the differences in fabric. Also, he was patient & answered all my other queries ( there were MANY)
Although this company markets as ‘My Child’s Room’ their beds are also suitable for adults, there is no compromising on quality.
Due to a hospital admission, I needed my delivery within a shorter timeframe than quoted & they were most helpful & ensured I had my bed in time.
The couriers were professional, respectful of my home ( wiped their feet, it was raining & muddy outside) friendly & did their job well.
I wouldn’t hesitate to recommend this company.
We bought a small single bed
We bought a small single bed. It was amazing quality and the fabric was so elegant and great material.
Great bed
Great bed, super comfortable mattress. Value for money, correspondence and service all first class. Highly recommend.
Excellent bed great customer service
Excellent bed, great communication by both email and phone!
I was due to have my bed delivered and realised I ordered the wrong size, they were on hand straight away to talk with me and rectify my mistake, they got the other size bed sent out in the exact same time which I was over the moon about!
Top marks for these guys 🙌🏼
The team at Childsroom were brilliant
The team at Childsroom were brilliant. They were easy to communicate with. I bought a single ottoman's style bed with mattress. The price was very good and so was the quality of the bed. Delivery was within 10 days of ordering.
Really good quality and great looking…
Really good quality and great looking bed. Thank you
Great product and delivery
Great product and delivery. Looks lovely in my children’s bedroom.
They personally booked a delivery for…
They personally booked a delivery for my furniture could arrive just on time before our move
Single Side Lift Ottoman Plush Velvet With Mattress
Really pleased with the overall service I received. Email communication good and answered any queries.
Bed took around 3 weeks to arrive and is good quality with a lovely plush velvet finish. Orthopaedic mattress is also of a high quality and very comfy.
Delivery was on a Saturday and driver was brilliant kept me well informed of timings etc and could not have been more helpful when he arrived.
Highly recommend.
5 stars from start to finish bed was…
5 stars from start to finish bed was delivered when asked...well made and a beautiful blush pink my daughter loves it
Chesterfield Buttoned Ottoman
I bought the Chesterfield Buttoned Fabric Upholstered storage ottoman. The design is beautiful and it is the perfect fit for my boys bedroom.
Brilliant company and amazing bed!
Everything from the start to finish has been amazing with this company. I am over the moon with my little girls bed, it looks amazing, is good quality and was a very reasonable price. They even messaged me after the delivery to make sure everything was okay! I will be using them again in the future and highly recommend!
Bought the Chesterfield Buttoned Fabric…
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all made to order I believe. Quality of build was high, and the fabric looks beautiful in person (pink).
Daughter really loves her new bed and we couldn’t recommend them enough!
Brilliant service and great quality…
Brilliant service and great quality bed. My little girl is very happy 😊
Very good service
Very good service. Bed is also really good quality
Very happy with my new children’s beds…
Very happy with my new children’s beds very good quality would recommend to everyone excellent
Beautiful Pink Ottoman Bed
Beautiful ottoman bed, wonderful quality, gorgeous pink colour, soft to touch, plenty of storage. Great communication with the company both before and after receiving the bed. Would recommend 🤗
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