A seamless transaction. I was sent a list of Questions and I took photo’s to cover all the pipework and meters. A few days later two very professional boiler installers arrived and had compl... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had our second service by M&R Plumbing after they installed our new boiler 2 years ago. Got a handy reminder by text and email that it was due. Engineer was punctual and completed the job quickly and... Näytä lisää
Yritys on vastannut
The Fitter turned up within the allotted time schedule. He greeted me , explained what he was going to do, he was very approachable open to discussions explained what he needed and I directed him t... Näytä lisää
Yritys on vastannut
Cannot recommend M&R enough! Always great. Engineers Jack & Alfie came to see what the issue was on Thursday afternoon and by Saturday morning we had a new boiler! Absolutely fantastic service, lov... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm and cosy since 1997,
Yhteystiedot
290 Chorley New Rd, BL6 5NY, Bolton, Yhdistynyt kuningaskunta
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Erinomainen
662 arvostelua
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Service
Excellent service from booking the appointment to the engineers carrying out the service
1. toukokuuta 2026
A seamless transaction
A seamless transaction.
I was sent a list of Questions and I took photo’s to cover all the pipework and meters.
A few days later two very professional boiler installers arrived and had completed the work in a few hours.
They gave instruction on the boiler and I was given a New thermostat
The area was left clean and tidy with all rubbish removed.
I am delighted with the choice of Top of the Range boiler and a 10 year guarantee is great moving forward.
it is more energy efficient than the older boiler I had, so saving on the cost of heating as well.
Thank you.
7. toukokuuta 2026
It was for a boiler service but he…
It was for a boiler service but he asked me if everything was ok I told him of my concern he informed me after he finished his assessment they it was nothing serious and it was sorted job done 👍
7. toukokuuta 2026
Annual Boiler Service
9th Annual Boiler Service completed. Staff always polite, appointments though, can 'run late'.
29. huhtikuuta 2026
Excellent Service.
Excellent Service.
Engineer turned up on time and complete boiler service carried out expertly and with respect for my property.
Kept me informed of condition of all parts of boiler - very proficient.
30. huhtikuuta 2026
Prompt and very efficient
Prompt and very efficient. Polite and respectful. Explained the problem clearly and thorough in the assessment. Can’t fault and would recommend.
28. huhtikuuta 2026
Second boiler service by M&R Plumbing…
Had our second service by M&R Plumbing after they installed our new boiler 2 years ago. Got a handy reminder by text and email that it was due. Engineer was punctual and completed the job quickly and without any fuss. Would definitely recommend (again and again)!
22. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you so much for the glowing review! We’re thrilled to hear that you’re enjoying the benefits of your new boiler two years on. We know how busy life gets, so we’re glad our reminder system helped keep things on track. We’ll be sure to pass your kind words on to the engineer. Thanks for recommending us 'again and again'!"
Vastaus yritykseltä mr-group.co.uk
"Thank you for the feedback! We're glad we could get the job done quickly and efficiently for you. We appreciate the support!"
The engineer turned up as agreed.
The engineer turned up as agreed.
He was pleasant and professional.
He got on with the job. He explained that the boiler was working perfectly.
All is good.
21. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you for the feedback! We’re glad to hear our engineer arrived on time and provided the professional service we pride ourselves on. It’s always great news to hear a boiler is in perfect working order—it gives you that extra peace of mind for the year ahead. Thanks for choosing M&R Plumbing!"
Vastaus yritykseltä mr-group.co.uk
"Thank you for the recommendation, Ian! We’re glad you found our service efficient. We take great pride in our work, and knowing you’d recommend us to others is the best compliment we can receive. Thanks for choosing M&R Plumbing!"
Great service
Great. The plumber turned up within the appointed time slot, as expected; he was prompt, courteous and did a great job.
15. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you for the great review! We know how important it is to stick to an appointed time slot, so we’re glad our plumber was prompt and met your expectations. We’ll be sure to pass your kind words on to the team!"
Professional as always
17. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you! We always appreciate your continued support. 'Professional as always' is exactly what we strive for, and it’s a pleasure to look after your plumbing needs. See you next time!"
Big job carried out quickly
Big job carried out quickly, efficiently and professionally. Wouldn’t expect anything less.
15. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you! That really means a lot to us. We take a lot of pride in maintaining those high standards, no matter how big the job is. It’s a pleasure to know we’ve earned that level of trust from you. Thanks for choosing M&R Plumbing again!"
Engineer arrived early and was polite…
Engineer arrived early and was polite and friendly. Completed our boiler service very efficiently.
Excellent customer service and very competitive prices. Would highly recommend M and R plumbing
14. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you for the fantastic review! We’re so glad to hear our engineer arrived early and provided the friendly, efficient service we aim for. We work hard to keep our prices competitive while maintaining that high level of customer care, so it’s wonderful to know we hit the mark for you. Thanks for the recommendation!"
Was given a time of arrival.job was…
Was given a time of arrival.job was done quickly and with no mess.done by 2 pleasant lads
16. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
"Thank you for the review! We’re so glad the 'lads' arrived on time and kept everything tidy for you. We take a lot of pride in making sure we leave a home exactly as we found it. We’ll be sure to pass your kind words on to them!"
Great Staff, Great Service
No hesitation in recommending this company… the staff are lovely, & nothing is too much trouble. I love the organisation that goes on in the background from appointments, to quotes sent out like clockwork and staff go out of there way! Highly recommend
15. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
Hi Clare
Thank you so much for the glowing review! We are thrilled to hear that you’ve had such a positive experience with our team. We take great pride in our organization and ensuring everything from quotes to appointments runs like clockwork, so it’s wonderful to know those efforts are noticed. We truly appreciate the recommendation!"
Kind regards The M&R team.
Excellent Service was had…
The service man and the apprentice were friendly and explained everything that they were doing. A minor part needs to be replaced, they took a photo of it and showed us the issue.
This is the third time that we have used the MR company, it will not be the last.
14. huhtikuuta 2026
Vastaus yritykseltä mr-group.co.uk
Hi David
It’s a pleasure to have worked with you again! Thank you for the 5-star review.
Transparency is a core value for us, so we’re glad the team could walk you through the process and show you exactly what was needed with the photos. It’s great to see our apprentice learning the ropes of excellent customer service alongside our experienced pros.
We look forward to being your "go-to" for the fourth visit and beyond!
Cheers,
Mick M&R.
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