I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime. The human hai... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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I decided to leave a review / share my experience with Myfirstwig because I’m still shocked this has happened. I received my wig and after 10 DAYS the wig is in this state. It looks hideous and like a... Näytä lisää
I have been purchasing units from My first wig for years. Whenever,I reached out to them with an issue or concern about any unit I have order, their response is always to satisfy my issue or concern... Näytä lisää
Yritys on vastannut
I have tried many many wig Companies… Myfirstwig company is the only company I will order from now Never had a problem with any of their wigs very little shedding, which is natural. You get exact... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner
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- service@myfirstwig.com
- myfirstwig.com
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I decided to leave a review / share my…
I decided to leave a review / share my experience with Myfirstwig because I’m still shocked this has happened. I received my wig and after 10 DAYS the wig is in this state. It looks hideous and like a very old wig. I use good products (mostly revlon curls treatment and Salon line SOS cachos), I’ve oiled, washed, deep conditioned, did everything I could to solve the mating but I can’t. The wig becomes very matted in the back after some minutes. The most infuriating thing is that Myfirstwig is trying to gaslight me into thinking this is my fault. I asked them to send me a replacement wig and they’ve offered me a 50$ discount instead 🤬. I’ve paid 377.84$ for this wig!! I’ve also got confirmation that this is not Malaysian hair. I feel completely loss of words for this experience. I’ve had many curly wigs in the past and this has NEVER happened 😢. Besides, I asked them to send my wig urgently for an event and I paid for it. The wig took 14 business days to ship, more than the standard shipping time. I’m so sad with this experience.
Love This Company
I have bought at least 8-10 wigs off of the Sale Zone of Myfirstwig and even though you can’t get them customized, I am still in love with them. There truly is no difference in the quality of hair. The hair is soft, smooth and you get exactly what you ordered. The hair is no different than the hair off the non-clearance page. In fact, if you are looking for bobs like I was, the Sale Zone is definitely the place to look. I have always been a huge fan of Myfirstwig, but that is because they put care into their hair, lace and above all their customers. They stand behind their products. The shipping is fast and I never have to wait for my orders
I absolutely love MyFirstWig
I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime.
The human hair is super soft, honestly feels just like my natural hair. It’s smooth, lightweight, and has a really natural look.
When it comes to security, it stays in place while I’m out and about, which I love. No constant adjusting needed.
I haven’t run into any major issues either. There’s minimal shedding, no bad tangling, and it keeps its softness after multiple wears.
Overall, it’s giving natural, easy, and reliable.
MFW is my go too for quality hair and…
MFW is my go too for quality hair and excellent customer service. The units are reasonably priced and I always receive compliments. As someone with hair loss who has to depend on purchasing quality human hair on a consistent basis this means everything.
FUMING ! SCAMMERS BEWARE
I would give this company zero stars if I could. This is a warning to all ladies wishing to purchase wigs PLEASE stay away from this company they are SCAMMERS. Save your hard earned cash which people want to come and take. I ordered a wig 3 weeks ago it’s not what it looks like in the picture so I sent an email asking how to return the wig they asked me to send pictures then I have sent countless emails to them I have received no replies. This is rude and unexceptable do you think we have money to just give to you guys you give us crap merchandise and we must just accept it. I wish I had read all these bad reviews you have regarding your bad customer service then I would never have ordered from you I should have stayed with Nadula who has much more positive reviews than you, so when your company reads this give me back my money you bloody THIEVES

Vastaus yritykseltä My First Wig
SAVE YOUR MONEY!
Save your hard earned money! They sent me a wig that of course was no where near what their online picture looked like. It was sparse, matted, tangled, had VERY VISIBLE patches of 1 inch hairs along the front hair line on both sides of the sparse raggedy bangs, and the wig was thirsty dry and looked used. Their website says easy returns yet they try for 8 days days and SEVERAL emails, over and over again, to try to make you keep their junk or exchange for more of their junk! It was a stressful hassle to continously tell them to just refund my money. AND to top it all off, they make YOU pay to return the JUNK they sent you! Shady rep would only refund the money you pay to ship back their junk, ONLY if you exchange and buy another piece of junk from them! RIDICULOUS!!! I decided to take the "L" and cut my losses and ate the return shipping cost. Don't waste your hard earned money or time.

Vastaus yritykseltä My First Wig
Not sure if it’s actually human hair wigs they sell
Wig was expensive and labeled as human hair. It feels synthetic and it is not full and is very cheap looking for a $250 wig. I complained to customer service and they did nothing but deactivated my account on the site so I couldn’t leave a review. Very shady business practices and not a place I recommend buying from.

Vastaus yritykseltä My First Wig
Don’t be fooled
If I could give zero stars, that’s what this fake fraudulent and misleading myfirstwig deserves.
False advertising, extremely poor quality, looks nothing like the image on their website and it is definitely not invisible or melting (lace is hard and very visible) then they refuse to refund the money after posting back the product and providing them with Royal Mail Tracking and evidence that shows they’ve received the return.
Please Beware!!!

Vastaus yritykseltä My First Wig
Bad service, wrong product
I bought my wig over 6 weeks ago. After 4 weeks I contacted them to find out where it was. I received a reply to say they’d dyed it the wrong colour (it’s synthetic) and sent me a photo. The wig in the photo looked dark brown and nothing like the one in the advert. I replied that my hair was blonde and asked for the one in the advert. Finally received it after 6 weeks and it’s essentially dark brown. Looks no different than the photo they sent which wasn’t what I ordered. Beware any company who makes it really difficult to review them, I’ve now got to waste more time trying to return and hopefully getting a refund. I’d be surprised if I see my money again

Vastaus yritykseltä My First Wig
Sales Zone Site Doesn’t Honor Delivery Date
I ordered a wig from Myfirstwig Sales Zone and when I tell you how DEEPLY upset I was that I didn’t get the product that I desperately needed, it’s an understatement. I got the runaround not to mention but on their Sale Zone site, you cannot see what you’ve ordered so you have no clue other than the money missing from your account, that they have your order. Customer Service fails to keep honest conversations with you. They told me that I would have my wig by the end of the month and didn’t honor that. My wig should’ve processed in 10 days but I kept getting excuses until finally the last week of February I get an email about their annual days off, I was MAD! No where on their site do they mention annual days off and had they told me that from the beginning when I inquired, I would have retracted my money immediately instead now waiting for almost a week before they return my money back to my bank institute.
I will NEVER order from their Sales Zone site and I would not go to that site to order wigs if I were you!! I am convinced that they were going to rip me off.
Order: MFW1687116

Vastaus yritykseltä My First Wig
Terrible service
Terrible service. Refused to help. DON'T USE this company. Wigs were awful and damaged. Was refused either refund or exchange. Exhausting and expensive for items I can't use

Vastaus yritykseltä My First Wig
I purchased a wig from MyFirstWigMisleading photos – poor quality wig with excessive short hairs…
I purchased a wig from MyFirstWig (model SPE098) for over $500, and unfortunately the quality does not match what they advertise.
The wig came with a huge amount of short hairs sticking up all over the top, making the wig look frizzy, unfinished, and impossible to style smoothly. These are not knot hairs—it's cut hair inside the cap, which completely ruins the look.
The hair shown on the website is silky, smooth and luxurious. What I received was dry, uneven, and full of flyaways, with nowhere near the density or finish they promised.
I own premium human hair extensions that cost far less and look much better than this wig.
I've been working with wigs and extensions for years, and sadly this is one of the most disappointing purchases I've made. The product does not resemble the promotional photos at all.
I do not recommend buying from MyFirstWig.

Vastaus yritykseltä My First Wig
Firstly my order number is UK668816863…
Firstly my order number is UK668816863 so don’t play with me. Secondly, I order a HUMAN HAIR WIG, advertised as 100% human hair, it is not. It smells like the cheap synthetic wigs you get from Amazon for under 50 bucks. You can feel the hair is not real, it doesn’t sit, smell, move or feel like human hair at all. Tangles extremely easily too. I wouldn’t bother with them, if you do order just be aware you’re paying 300 + for synthetic hair, NOT real human hair like they say.

Vastaus yritykseltä My First Wig
I'll admit I was scared the honey…
I'll admit I was scared the honey blonde would look a bit cheap, but it's actually gorgeous. The blending on the highlights is done so well.

Vastaus yritykseltä My First Wig
Had a quick question on sizing and they…
Had a quick question on sizing and they replied fast. The highlight wig is gorgeous - the color stands out but still looks natural. Fits perfectly, too!

Vastaus yritykseltä My First Wig
Absolutely Terrible Service and Quality
I have been waiting 6 months for them to sort my order. They have made it wrong multiple times and then they charged me extra, promising that would solve the problem of matching the hair colour. It did not and I am still waiting for them to sort it and they are still messing me about.
Do NOT order from them. They will take hundreds of pounds of your money and then won't provide the product or service.

Vastaus yritykseltä My First Wig
NOT human hair
I have been a customer for over 10 years. They are no longer providing human hair! And the hair was either synthetic or chemically died black. Did a bleach strand test and the colour did not even shift! I think they assume if it’s a v part you won’t colour it or just dye it black? Never ordering from them again! Which is a shame because they were my trusted vendor!
Order number UK668816177 incase you try and do a general response

Vastaus yritykseltä My First Wig
Pas de suivi depuis ma commande
Bonjour,
J’ai commandé une Perruque il y 1 semaine de cela. Je n’ai aucuns suivi de mon colis depuis l’achat ni même de numéro de suivi et le mail ne fonctionne quand on souhaite vous écrire du coup ma question est: je me suis faite scam 148€ ou le suivi c’est juste pas ça svp ?
En espérant avoir un retour, mon numéro de commande si jamais ça peut aider: FR66661557.

Vastaus yritykseltä My First Wig
The wig did not fit and wrong charges attached to my order
The wig did not fit. The most painful part of this is that I still received a letter from fedex to pay charges of £89 for my shipping . This is terrible and I want myfirstwig to do something about this. I cannot pay £89 for a shipping cost that was never agreed on during the purchase. The purchase was in May and how am I still getting a letter in July to pay up custom fees. Isn’t that meant to be the sellers responsibility. How will you declare my item and yet still expect me to make payment. Please look into this .

Vastaus yritykseltä My First Wig
Painful to wear
Painful to wear. Constant pulling, nonstop headache. Influencer promo was fake too. CryptoPromo totally misled me. Waste of money.

Vastaus yritykseltä My First Wig
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