Mobivet Arvostelua 

23
•
TrustScore 3.5/5 tähteä

3,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The vet visited my home to treat 2 of my cats and he let me know he was going to be early. Lovely and very efficient and competent vet. Explained everything to me. He treated my cats with ease and wit... Näytä lisää

Saanut 5/5 tähteä

Our beautiful and much loved Border Terrier Bonnie developed a liver problem and we made the decision to put her to sleep. Our vet doesn't provide at home euthanasia and they recommend Mobivet. I can... Näytä lisää

Saanut 3/5 tähteä

My little puppy was treated there for 2 days 2 weeks ago subsequently she was referred to Langford vets, small animal Vet school as she was deteriorating and was starving herself for 4 days even with... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Only used them because my cat is anxious going to the vet. The vet that came out, turned up an hour late, no call to say they were running late. Was totally unprofessional, didn’t seem to have a clue... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

23 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 25 %: iin saamistaan huonoista arvosteluista

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3,7

Kaikki arvostelut

(23)

17 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Home Visit

The vet visited my home to treat 2 of my cats and he let me know he was going to be early. Lovely and very efficient and competent vet. Explained everything to me. He treated my cats with ease and without upsetting them. I love the fact that I did not have to leave home as one of my cats gets stressed travelling to the vet. It's also stressful for me so this mobile vet service is the perfect answer

15. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A wholly positive end of life experience

Our beautiful and much loved Border Terrier Bonnie developed a liver problem and we made the decision to put her to sleep. Our vet doesn't provide at home euthanasia and they recommend Mobivet. I can honestly say, hand on heart the whole interaction was fantastic. From my initial email and their response (thank you Tegan)to Louie turning up as arranged. He was amazing...kind, caring, considerate...chatted through our doubts. No pressure from him, he just reassured and put us at ease. He did a wonderful job and her ending was so peaceful and calm...exactly what we wanted it to be. I will definitely use Mobivet in the future.

24. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Outstanding Care and compassion.

They provide outstanding care for all my dogs. My eldest dog, Minnie, had to have her eye removed this week, which was such a traumatic thing for me to deal with. From the very start of treating Minnie, the care, professionalism and support they gave, has been amazing. The staff are invested and treated my little girl like she was their own. They all came to share the postive news that Minnie's heart was okay for surgery, they were as relieved as I was! Highly recommended, the best Veterinary surgery I've ever used. Special thanks to Val, Vlad, Sandra and the amazing Lacra.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

An awful experience made unimaginably worse

It has taken me a long time to write this review as the trauma of the day and my beautiful dog’s treatment has made the grief worse. When I called Mobivet they seemed lovely and understanding and when I arranged the time they told me to give him a best last day and give him human chocolate. I was confident I chose the right people to help my old boy pass.

There was a mix up of time on the day which meant I spent the last hour of my dog’s life chasing around as Mobivet not answering phone to reassure me the vet was actually coming (I accept this was a misunderstanding) when the vet arrived I asked if it was likely our boy would mess himself once the injection was given….he said yes so my daughter went to get some things from upstairs to clean him up. The vet did not wait. He proceeded to try to inject my dog on the floor and my husband tried to tell him he wanted to hold him, the vet did not listen and carried on trying to do the first injection on the floor - without my daughter there.

My husband picked our dog up and nursed him for the second injection - my daughter remains devastated to this day that her companion of over 14 years did not know she was there as already doped up when she returned with towels etc. The second injection was done and the vet and his nurse left and waited outside for payment.

The whole experience was awful. On the day, no compassion was shown for the fact we were losing a family member that we loved so much. I only hope this is the exception rather than the rule as Mobivet caused us so much more pain and grief than was necessary. We are just glad we had organised to take our boy to Bluebell Wood Pet Crematorium ourselves as my husband would not have let Mobivet take him after his treatment when he was alive! Thankfully Bluebell Wood were compassionate and amazing and looked after our boy the way he should have been looked after.

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We called the mobile vets out to help…

We called the mobile vets out to help our 17 year old girl cross the rainbow bridge. Vladimir was the vet who arrived and he made a huge fuss of our little kitten who loves to meet everyone which made me instantly like him .. you can tell when people truly love animals. He was very professional and polite, having read some of the other reviews im not sure what people were expecting, it would be completely unprofessional of a vet to show up and start crying and sobbing with you, this is their job and they have to be able to remain professional in order for them to do it. Myself and my husband were devastated and incredibly upset but Vladimir was compassionate and listened to our wishes, it was very clear to us that he was putting our little dogs needs as top priority and wanted to do whatever was the fastest and most peaceful option for her. The whole ordeal which obviously very upsetting and distressing was made easier by his caring attitude and our little girl passed peacefully and quickly without any issues at all. He didn't make us feel rushed and he gave us plenty of time afterwards to say our goodbyes. We chose to take our best girl to the crematorium ourselves so we didnt use the mobile vets services beyond the call out however we are truly grateful to Vladimir for making the hardest decision we've ever had to make that little bit easier to live with.

3. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Less than satifactory service

On saturday 15th of august my mother had to make the sad decision to have her dog of 17 years put to sleep. The vet who came to perform this heartbreaking act performed his duties well enough but thats as far as his prefessionalism went, in our opinion. We as a family felt that on the day there was not as much empathy on display as there could have been. This was made all the more worse when, having agreed to have her dog taken away for cremation and the ashes returned to her in the proceeding 3 weeks, we were told that she would recieve a call telling her when this would take place. Despite this assurance, and much to my mothers disgust, the vet showed up at the house unannounced to deliver Lyla's ashes on a day when she was at another vets with her other dog and when he found nobody home he called her mobile to say that he was leaving those ashes inside an open bathroom window on the shelf inside, which caused her much upset and distress leading her to break down in tears while at that establishment. Me and my siblings feel that such an act shows a complete lack of professionalism and its safe to say i doubt we will be using this company again in future.

15. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had terrible feedback from my son and…

I had terrible feedback from my son and daughter in law, how unprofessional and un empathetic the vet was when they called him out to put our dog to sleep, it was a very traumatic time and made far worse by the disgusting attitude of the male vet! Do not use this company, as others have reported, they seem far more interested in making money than the animals welfare. Disgusting service and I hope they make a formal complaint.

11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional

We stumbled across Mobivet purely by accident and are so thankful that we did! Their professionalism, honesty and time given to their fur patients is outstanding. Our old boy Neon, is still with us because of them, because of the options they gave us. From our first meeting in our home with Vlad to then an operation in the practice with Louie. A brilliant vets - we were very impressed.

1. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolutely disgusting the vet who was…

Absolutely disgusting the vet who was to do the c section on my dog she was heavy in labour was suppose to talk in confidentiality but he spoke about the procedure to us in the main reception also the price stated didn't say was from that price so he said he will ring and ask he then agreed to a price we said we would pay half now and the rest once done but no wasn't good enough he left my dog to suffer he never checked her over she was panting offers no water to my dog they are all for money absolutely disgusting vets never again walked out and went elsewhere do not go here to be ripped off with prices they dnt care about the animal only the money also they struck us off the register but guess what had a cheaper price elsewhere and friendly polite caring compassionate vets in Swansea.olease be careful also regarding ure reply U was not there to know what went on it was the vet myself and partner false lies also funny how others have reported the same vet I'm seeking further advice regarding this be careful people false advertising prices on website too

15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

We are disappointed to read this review, as it does not accurately reflect what took place during your visit.

The safety and welfare of our patients is always our priority, and we categorically reject the suggestion that we would allow an animal to suffer because of finances. Emergency treatment options, estimated costs and payment arrangements were discussed in line with our normal procedures.

Your account also omits the reason your registration with our practice was terminated. This decision was not related to payment or your decision to seek treatment elsewhere. It was made because members of your party threatened violence towards our staff and behaved in an intimidating manner in reception, causing distress to both our team and other clients. We operate a strict zero-tolerance policy towards abusive, threatening or intimidating behaviour, and we will always act to protect our staff and those visiting our practice.

We appreciate that emotions can run high during emergencies, but our team should never be subjected to abuse or threats whilst carrying out their duties.

We wish your dog all the best with their recovery.

Edit:
Our website clearly states all prices are subject to change and all surgical prices do not include general anaesthetic. Please note we have CCTV of the incident. We welcome any further correspondence and will cooperate fully as we have a right to defend our team against abusive, threatening and violent behaviour.

Saanut 5/5 tähteä

Patience and trust building with our…

Patience and trust building with our very anxious elderly springer spaniel.The whole home visit was less stressful for Bramble aka (Duchess of Dimlaeth).
Good advice given ref her health and vaccinations given without fuss.Thank you Vlad ,so much .

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

An excellent veterinary practice

An excellent veterinary practice. Their care and aftercare were outstanding, and Tracy in the insurance department was particularly helpful. I would highly recommend them.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

End of Life

Heard about Mobivet from a friend and following their positive experience, decided that we wanted the same for our beautiful Miniature Schnauzer, Poppy.

Delyth was simply amazing, her very obvious compassion and care helped make a difficult situation, tolerable. The end was very peaceful. Thank you so much.

Poppy has been an integral part of our family for over 12 years and we are heartbroken, however to saying goodbye to Poppy at home was a great help to us all.

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

LOUIE IS AN OUTSTANDING SHINING, BRIGHT STAR !!!

YESTERDAY LOUIE CALLED IN AGAIN TO HELP ME WITH ANGEL MY BEAUTIFUL CAT, BECAUSE ANGEL WAS SERIOUSLY ILL, NOTHING MORE COULD BE DONE TO HELP ANGEL ANYMORE, SO LOUIE PUT HIM TO SLEEP WHILE I WAS HOLDING ANGEL IN MY ARMS, IT BROKE MY HEART, ANGEL HAD BEEN WITH ME 18 YEARS, 24/7, LOUIE WAS SO KIND, UNDERSTANDING, CARING, TERRIFIC AT HIS JOB, A GREAT ASSET TO MOBIVET, THANK YOU AGAIN LOUIE, AND GOD BLESS YOU AND YOU FAMILY FOREVER, I WILL NEVER, EVER FORGET YOU, YOUR AN OUTSTANDING SHINING STAR, YOU DESERVE ALL THE LUCK IN THE WORLD, PETER HAYNES,

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Kindness and Compassion

I want to thank Vlad and everyone at Mobivet for their kindness and compassion when we had to send our darling boy Monty over rainbow bridge.
We asked specifically for Vlad as he had visited Monty previously but he wasn’t in that day yet he still came out for Monty and he was so very kind. Also the lovely lady (I’m sorry I don’t know your name) who went out of her way to return our boy’s ashes to us on Christmas Eve. We will be forever grateful 🙏🏻

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

Thank you so much for your kind and thoughtful words. We are so sorry for your loss.

Monty was clearly a very special and much loved boy, and it meant a great deal to us to be there for him and for you at such an important time. We’re so glad Vlad could come out and support you, and that you felt cared for throughout.

We will also pass your lovely message on to our colleague who returned Monty’s ashes, it will mean a lot to her.

Thank you for trusting Mobivet with Monty’s care. We will always remember him.

Saanut 5/5 tähteä

Compassionate, kind, reliable

I want to thank Mobivet from the bottom of my heart for their kindness to my mother, who lost her beloved companion, Molly, yesterday. They had been taking excellent care of her for years, in particular over the last few months when Molly developed a heart issue. But their kindness and compassion yesterday – in particular Delyth and Vienna – were simply extraordinary and they have our heartfelt gratitude. Thank you for taking such good care of our dearest girl.

16. lokakuuta 2025
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

Thank you so much for your kind and heartfelt message. We are so sorry for your loss.

Molly was clearly a very special and much loved companion, and it meant a great deal to us to be able to care for her, especially over the past few months. We are so glad that Delyth and Vienna were able to support your mother with such kindness and compassion during such a difficult time.

Your words truly mean a lot to us, and we will make sure they are shared with them both.

Thank you for trusting Mobivet with Molly’s care. Take care of yourselves.

Saanut 1/5 tähteä

Not recommended

Only used them because my cat is anxious going to the vet. The vet that came out, turned up an hour late, no call to say they were running late. Was totally unprofessional, didn’t seem to have a clue what she was doing. Ended up having to take her in for an operation which they suggested, again, terrible experience. Have spent nearly £800 and my cat is still unwell. I feel they are more interested in making money than the animals welfare. Wouldn’t recommend

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

Thank you for your feedback. We are very sorry to hear about your experience and that your cat is still unwell. We understand how worrying and frustrating this must be for you.

We sincerely apologise for the delay to your appointment and for the lack of communication on that occasion. This is not the standard of service we aim to provide.

Our priority is always the welfare of our patients, and any recommendations for further treatment or procedures are made with this in mind. We are sorry that this did not come across in your experience.

We would really like the opportunity to review your case and understand what has happened. Please do get in touch with us directly so we can discuss this with you and see how we can help moving forward.

Saanut 1/5 tähteä

Unprofessional and rude

Vlad arrived with what I can only describe as a bad attitude. He was monosyllabic and quite abrupt. He had no information about my pet prior to the appointment (it was a follow up for my nervous, elderly cat who needs a blood test) Vlad refused to do the test and home and insisted on going to the practice. (Only went to mobi vet because my cat gets very stressed and can't travel) He advised me to grab my cat by the scruff to put him in the box (I've never picked up my cat like that before) He then proceeded to chase my cat up the stairs. Cat went to hide under the bed, he's so stressed he's still there now. I cannot believe the total unprofessionalism of this man has, absolutely shocked. Will never use again.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

Thank you for your feedback. We are very sorry to hear about your experience and the distress caused to both you and your cat.

This is certainly not the standard of care or behaviour we aim to provide. We always strive to make visits as calm and stress free as possible, especially for nervous or elderly patients.

There are occasions where certain procedures, such as blood tests, may not be safe or appropriate to carry out at home depending on the situation, but this should always be clearly explained and handled with sensitivity.

We take your concerns seriously and would like the opportunity to look into this further. Please feel free to contact us directly so we can discuss what happened and address your concerns properly.

Saanut 5/5 tähteä

Wonderful end of life at home service

Had to have my elderly whippet put to sleep 2 days ago. Delyth from mobivets was an angel. I’ve never experienced such a wonderful peaceful passing for a beloved pet. Delyth was kind, compassionate, took time to talk to my dog for a while and make a fuss of her. I was able to sit on my sofa with my relaxer out as normal with my dog by my side as she always is. Nothing was unsettling for my dog. Everything was as normal which kept her relaxed. Delyth took time to explain every last detail to me that I needed to know, gave me different options, took me through the options available for cremation including keepsakes. I was able to hold my dog until the end and grieve in my own home. I would never take an animal to a surgery again to be put to sleep after experiencing the at home service. It was wonderful. I cannot rate mobivets highly enough. Thank you Delyth ❤️

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Mobivet-logo

Vastaus yritykseltä Mobivet

Thank you so much for your beautiful words. We are so sorry for your loss.

It means a great deal to hear that Delyth was able to give your dog such a peaceful and gentle passing at home. We truly believe those moments should be as calm and comforting as possible, and we are so glad you were able to be together in a place where she felt safe and loved.

Thank you for trusting us at such a difficult time, and for your kind recommendation. We will make sure your words are shared with Delyth.

Take care of yourself ❤️

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