Chris the engineer who attended was knowledgeable ,polite & friendly ..although he was able to identify the problem through no fault of either him or green mobility the part was not available . I do... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Chris delivered the Mobility Scooter and he was such a gentleman, explaining everything carefully making sure i understood. I had measured the scooter to ensure that it would fit through our gate, for... Näytä lisää
Dale was amazing! He called me half an hour before his arrival, giving me enough time to get ready for the appointment. He was very pleasant and helpful, and got my scooter battery changed so quick! V... Näytä lisää
I bought a ZT4 mobility scooter from Green power as when I rang them James was polite and helpful, I called in and tried the scooter and again James couldn't be more helpful. The scooter was delive... Näytä lisää
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Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Yhteystiedot
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Yhdistynyt kuningaskunta
- 01134900379
- info@MobilityPower.co.uk
- www.mobilitypower.co.uk
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2 t. arvostelua
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Green Power dealt with my scooter p in…
Green Power dealt with my scooter p in a polite and respectful manner from the outset, their Service Manager was Rhe was positive and helpful and arranged for a service engineer to visit, on arrival Dale was switched on and understood the issue, a quick repair was made leaving the scooter in good working order.
Thank you for you friendly approach and professionalism.
Kind regards,
steve
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your kind feedback. We’re pleased to hear Rhe and Dale provided a friendly, professional service and got your scooter back in good working order quickly. We’ll be sure to pass on your comments. Thank you for choosing Green Power.
Malcolm explained every thing very well…
Malcolm explained every thing very well
Scooter came just over a week after ordering. The only issue is I feel like its going to tip over when I drive it maybe I just need to get used to it other than that its a great scooter would recommend green power
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your feedback. We’re pleased to hear Malcolm explained everything clearly and that your scooter arrived promptly. It can take a little time to get used to a new scooter, so we hope you become more comfortable with it. Thank you for recommending Green Power.
scam
lets start of ebay carnt change or upgrade scooter was told by ebay team thats it my fault when proving all apart from is upgradeable. through watapp team was told the 1700 too the 1390 is sale price not Vat. the ebay person said 1390 was vat price. cuz 20percent from 1700 is 1360. was told by wat app i could place order through ebay and they just add upgrades when i call too orignal payment. when called turns out too be a lie.
how can each department get basic question so mixed up.
i want ppl too as question before buying. amazon same shows u upgrades yet u carnt add them. last thing was told on ebay Vat is done when signed for on delivery which u not allowed to do.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your feedback. We’re sorry to hear that you were disappointed with the information provided.
Our prices can vary between different sales platforms, as we regularly run different offers and promotions across our website, eBay and Amazon. The price shown on a particular platform relates to that specific listing and offer available at the time.
In relation to VAT, our pricing and VAT processes are operated in accordance with the applicable requirements for each sales platform. VAT is not something that is simply added when a scooter is signed for on delivery.
We appreciate that information provided by different teams may have caused confusion, and we are always working to ensure our customers receive clear and accurate information.
If you would like us to look into your specific order or any outstanding queries, please contact our Customer Care Team.
Many thanks,
Customer Care Team
My scooter was delivered earlier than…
My scooter was delivered earlier than planned which was great. Chris explained everything more than once about the scooter how it worked etc what's button does what etc. Can't fault them in anyway
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your fantastic review. We’re delighted your scooter arrived earlier than planned and that Chris took the time to explain everything clearly and make sure you were comfortable using it. We really appreciate your kind words and thank you for choosing Green Power Mobility.
Mobility scooter operation zr4
Driver was thorough and described operation perfectly 👍
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re pleased to hear that our driver was thorough and took the time to explain everything clearly. We really appreciate you choosing Green Power Mobility.
Communication from the company was…
Communication from the company was excellent
Our service engineer Andy was very helpful and friendly he was patient has my dad is deaf so everything Andy was explaining he then waited patiently while I signed to my Dad, he showed us how everything worked then he helped filling out the dvla form
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that the communication from our team was excellent and that Andy provided such a friendly, helpful and patient service. It’s wonderful to hear that he took the time to make sure your dad understood everything and helped with the DVLA paperwork. We’ll be sure to pass your kind words on to Andy. Thank you for choosing Green Power Mobility.
Paul was very helpful great guy to work…
Paul was very helpful great guy to work for your company excellent job he done to my Scotter would highly recommend
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your fantastic review. We’re delighted to hear that Paul was so helpful and did an excellent job with your scooter. We’ll be sure to pass your kind words on to him. Thank you for your recommendation and for choosing Green Power Mobility.
I was very pleased with the mechanic…
I was very pleased with the mechanic Marc who delivered my scooter. Very efficient.. dealing with Green Power was easy too. Marc demonstrated the controls and when I was satisfied handed over the key. I look forward to the freedom it will give me
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that Marc provided an efficient and professional service, and took the time to demonstrate the controls and make sure you were happy before leaving. We’re so pleased your new scooter will give you the freedom and independence you’re looking forward to. Thank you for choosing Green Power Mobility.
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re so pleased to hear you received excellent service. We really appreciate you choosing Green Power Mobility.
Absolutely fantastic service by the…
Absolutely fantastic service by the engineer Andy. He delivered my scooter on the 13th and gave me a very detailed demonstration on how to operate it. He gave lots of hints and tips as well and was.more than hapoy to make sure that I was comfortable with using it before he left. Very very hapoy with the scooter so far!
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your fantastic review. We’re delighted to hear that Andy provided such excellent service and took the time to give you a detailed demonstration, along with helpful hints and tips. It’s great to hear you’re already very happy with your new scooter. We’ll be sure to pass your kind words on to Andy. Thank you for choosing Green Power Mobility.
Andy was Very professional
Andy was Very professional, polite and helpful.
He Respected my product and explained everything to me. Made sure I was comfortable & confident on my scooter.
Explained all the paperwork
Extremely pleased with my scooter and the service from Andy
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your fantastic review. We’re delighted to hear that Andy was professional, polite and helpful, and took the time to make sure you felt comfortable and confident with your new scooter. We’ll be sure to pass your kind feedback on to him. Thank you for choosing Green Power Mobility.
Paul delivered my mobility scooter…
Paul delivered my mobility scooter explained how everything worked answard a few questions I asked him all in all top drawer man thanks paul
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that Paul provided such a great service, taking the time to explain everything and answer your questions. We’ll be sure to pass your kind words on to him. Thank you for choosing Green Power Mobility.
Mixed feelings
The product is excellent and the delivery driver superb.However,it took 3 weeks to deliver and the staff on the phone were completely unhelpful.It was only when I was allowed to speak to a manager that delivery was arranged.
27. heinäkuuta 2026
Vastaus yritykseltä Green Power Mobility
Thank you for taking the time to leave your feedback. We’re pleased to hear that you’re happy with the scooter and that the delivery driver provided an excellent service.
Our Customer Care Advisors always do their best to assist customers and resolve any queries they can. However, our advisors do not directly arrange or book delivery schedules, so some delivery queries need to be passed to the relevant team. We’re glad that, on this occasion, a manager was able to assist and get the delivery arranged for you.
We appreciate your patience and are pleased that you are now happy with your purchase.
Many thanks,
Customer Care Team
Well worth the 5* Iam very happy with…
Well worth the 5* Iam very happy with my Mobility scooter. I rang green power up a few times and the people I spoke to was very helpful and friendly over the phone. This is the 2nd time that I have bought from Green power and it most probably would be the last. Thank u so Much to the Green power mobility team for my purchase I really love it
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you so much for your fantastic 5-star review. We’re delighted you’re so happy with your new scooter and that our team have been helpful throughout. We really appreciate you choosing Green Power Mobility for a second time and will be sure to pass your kind words on to Alan. Thank you for your continued support.
Happy with the experience
Happy with the experience, only a couple of niggles, website states 5 - 8 days delivery from order was actually 14 days secondly upon delivery was advised only one key, if i ordered a new one layer on would be charge £ 90 for key and barrell and also engineer charge for call out to fit, however delivery driver already had my spare key and would only cost me £30 if i bought it there and then. Felt a little wrong for me other than that handover was good driver was pleasant and explained the workings
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your honest and detailed feedback. We’re pleased to hear that you were happy with the handover and that our driver was pleasant and took the time to explain how everything worked.
We’re sorry to hear about the delays with delivery and the confusion regarding the spare key and associated costs. We appreciate you raising this with us and will ensure your feedback is passed on to the relevant team. Thank you for choosing Green Power Mobility.
Andy was very helpful and professional
Andy was very helpful and professional, he went through everything with me.
Very thorough.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that Andy was so helpful, professional and thorough, and that he took the time to go through everything with you. We’ll be sure to pass your kind feedback on to him. Thank you for choosing Green Power Mobility.
Dale was polite and efficient in…
Dale was polite and efficient in servicing my scooter, my only concern was he wasn't able to check the tyre pressure.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for taking the time to leave us a review. We’re pleased to hear that Dale was polite and efficient when servicing your scooter. We’re sorry to hear that he wasn’t able to check the tyre pressure on this occasion, and we appreciate you bringing this to our attention. We’ll make sure your feedback is passed on to the relevant team. Thank you for choosing Green Power Mobility.
Buggy repair with Green power
Paul arrived early, which was fine. It didn't take him long to repair my four wheeler. He had a look at the three wheeler and said it needs a new axle. Thanks Paul for your help
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you for taking the time to leave us a review. We’re pleased to hear that Paul was able to repair your four-wheeler quickly and also identify the issue with your three-wheeler. We’ll be sure to pass your kind feedback on to Paul. Thank you for choosing Green Power Mobility.
Service engineer Andy came today with…
Service engineer Andy came today with my new mobility scooter. He was excellent very friendly, helpful and informative. Lovely looking mobility scooter seems very well made. I would definitely recommend.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you so much for your lovely review. We’re delighted to hear that Andy provided such a friendly, helpful and informative service when delivering your new mobility scooter. It’s fantastic to know you’re pleased with your new scooter and the quality of the build too. We really appreciate your recommendation and hope you enjoy many happy miles on your new scooter.
Had my ZT500 for five years
Had my ZT500 for five years, thought it was time for a service, Dale and Chris were efficient and soon had my scooter in top condition, thanks 👍
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Green Power Mobility
Thank you so much for your lovely review! It’s great to hear that after five years with your ZT500, Dale and Chris were able to get it serviced and back into top condition. We really appreciate you choosing Green Power Mobility and taking the time to share your experience.
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