Was disappointed after the wait not to get my order. The refund responses were understanding and swift by customer service. I didn't get the footballs I ordered because of Indian trade restrict... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery was on time. Ball are the best quality, physically hard to puncture (obviously going to be easier if using a lower quality ball) but overall, a little bias bec mitre is my favourite at the mo... Näytä lisää
Yritys on vastannut
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... Näytä lisää
Yritys on vastannut
For more than 20 years, I've relied on Mitre's indoor size 4 footballs. Regrettably, I've observed a significant decline in the quality of the yellow felt indoor balls in recent times. The older versi... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Mitre Sports International
Yrityksen kirjoittama
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Yhteystiedot
8 Manchester Square, W1U 3PH, London, Yhdistynyt kuningaskunta
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4,3
Erinomainen
895 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Mitre Sports International
Hi KN,
Thank you for your review!
We appreciate you taking the time to leave some feedback regarding your most recent Mitre order. We are thrilled that the entire service exceeded your expectations. We always thrive to provide the ultimate customer experience and your kind words have re-affirmed that we are heading in the correct direction.
Please feel free to contact us if you require any further assistance.
Kind Regards,
The Mitre Team.
faulty product damaged
faulty product damaged, 3 weeks later still waiting on a refund
25. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Patrick,
Thank you for your review.
We would like to extend out apologies for the delay that you have experienced with your order. We are currently looking into this matter. One of our customer service advisors will be in touch shortly to get this resolved for you as soon as possible.
If you have any questions, please feel free to reach out to us directly.
Kind Regards
The Mitre Team.
Excellent service
3. maaliskuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Evan,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Vastaus yritykseltä Mitre Sports International
Hi Kevin,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Vastaus yritykseltä Mitre Sports International
Hi Erkki,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Very good delivery time between 3 to 5…
Very good delivery time between 3 to 5 days it came quick on Tuesday I would order on mitre again because it got good delivery time
9. maaliskuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi David,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
mesh breathable ball bag
I purchased a new mesh breathable ball bag which I was looking forward to using ( yes I know it’s a bit sad ) however after using it twice with only 10 balls in the bag and not 12 the carrying handle snapped. My old mitre bag had a double strap that carried 12 balls which has lasted me 6 years but this new one has one handle and as I said it just snapped but came away from the very bottom where it clearly wasn’t stitched properly. Such a shame and a shame I didn’t buy from mitre direct otherwise I guess they would of sent me a replacement
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mitre Sports International
Hi Carl,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Sent a pro ball with so many flaws
Sent a pro ball with so many flaws. Return process is ridiculous and incredibly inconvenient to the buyer, zero effort from Mitre to correct the issues.
27. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Martin,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Good quick delivery of order
27. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Stuart,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Excellent service
Fast and easy service. I ordered twice already and everything went great. Clear tracking and delivery.
25. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi MIhai,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
ordering was very easy and straight…
ordering was very easy and straight forward, emails keeping me updated with the order process, also arrived earlier than original due date.
13. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Glyn,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Very helpful when personalised football…
Very helpful when personalised football lettering came off & promptly offered a replacement or money back. Took a little while to sort out , but was kept up to date with what was happening.
11. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Sally,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team
Super quick turnaround
20. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Sam,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
You took my sons money and did not…
You took my sons money and did not deliver his ball. Dpd pretended to try and deliver then it seems to be sent back. No email, or replacement, no refund. Left my son feeling ripped off. I've tryed your email form which crashed 3 times and chat bot did not work. Awful
13. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi George,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Ordered football for my Grandson
Ordered football for my Grandson, good communication and quick delivery, Grandson loved it
6. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Anne,
Thank you for your review!
It is wonderful to hear that your overall customer experience was a positive one, but even more importantly, we are thrilled that your grandson loves his new Mitre football. That's all that matters in the end. We hope to hear from you again in the future.
If you require any assistance, please feel free to get in touch.
Kind Regards
The Mitre Team
Happy teenage boy
The football was a gift for a teenage boy. He's really happy with his football.
6. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi T Canty,
Thank you for taking the time to leave a review!
We’re delighted to hear that you’re pleased with the quality of the football. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Best football brand EVER
I am NOT kiddining never in my life ive had such an elite experience in buying anything
1st i put in the worng adress and the wrong size ball the order was already shipped and in swiss too i believe compeltely my fault they MIDWAY cancelled it idk how and gaveme not only the ball money BUT THE SHIPPING THEY ALREADY PAID OUT OF THEIR OWN PICKET TOO
2nd when i reordered in the right size and adress it got here and im not joking From the UK to swiss in 2-4 Days NEVER IN MY LIFE HAS THAT HAPPENED even not with packages in swiss itself
Im not kidding the ball quality is soooo superior tha the price i mean a QUALITY PRO FOOTBALL (pro football grade) FOR ONLY 50CHF (i paid 22.5chf in sale) No like im really saying absolute best customer seevice and quality - price
I will surely order here more often thanks for everything MITRE
4. helmikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Nicholas,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Vastaus yritykseltä Mitre Sports International
Hi Laith,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Finally made a significant change to using futsal balls for our indoor 5 aside weekly games after 20 years!
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x futsal footballs for use in our club established since 2005! Hoping these balls will be more durable & last much longer than just a couple months with better quality ball play!
29. tammikuuta 2026
Vastaus yritykseltä Mitre Sports International
Hi Raj,
Thank you for your review!
We appreciate your loyalty and we would like to extend our gratitude for your kind words. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
For more than 20 years
For more than 20 years, I've relied on Mitre's indoor size 4 footballs. Regrettably, I've observed a significant decline in the quality of the yellow felt indoor balls in recent times. The older versions maintained their shape and durability much better than the latest ones. Despite the rising cost, the quality has noticeably diminished. We're now exploring other possibilities since there aren't many good alternatives available. Mitre, please step up your game!
20. tammikuuta 2026
Oma-aloitteinen arvostelu
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