Markethairextension Arvostelua 

I have to say the quality of the hair was nothing like what I received from Tina´s. I did reach out to them as I received both extensions yesterday and requested a refund. I received the following and now taking action, as I never heard of deducting restocking fee,(im paying for employee salary) handling fee and shipping fee, even though this is being sent registered, 2 items that cost over 100 euros. and now they refuse to refund me.
Dear Marion:
Our refund is guaranteed, according to our return policy, you bear the return postage and after we receive the hair, we will check if the hair was used, then we will refund you after deducting restocking fee, handling fee and shipping fee. If the hair has been used, we can't return payment to you. To be honest, it is not cost-effective to you
Our hair is 100% human hair, you can try to use them. Are you satisfied that I help you apply for 5% of the amount of your order as a compensation for you to keep the hair extensions?
Thank you
Sincerely
Vicky

CSR Department
The Markethairextension Team
Instagram: Markethairextension

Dear Vicky,

Your below email was an excuse on every way not to refund 130 euros which is a disgrace, you should not be allowed to ship to Europe.
The below states 10% refund, I will take 10%.

Thank you Marion.

Wed, 5 Jul at 02:37

Dear Marion:
Very sorry for the delayed response. Our refund is guaranteed, according to our return policy, you bear the return postage and after we receive the hair, we will check if the hair was used, then we will refund you after deducting restocking fee, handling fee and shipping fee. If the hair has been used, we can't return payment to you.

But we do not suggest you return them back, as you know the delivery company is very busy, there are a large number of orders that need to be shipped everyday. Many parcels need to be checked in the custom, so many parcels are stuck there for days, some even missing. It happens every year at this busy time.
Are you satisfied that I help you apply for 10% of the amount of your order as a compensation for you to keep the hair extensions?
If you insist that you need to return the parcel, please don't worry, I will help you apply for it.
Thank you

Sincerely
Vicky

I have been buying your hair for years and love it.

Not good. My order was paid with 20 euro for express delivery. 8 days later the delivery company is still updating tracking several times with no delivery attempt made from FedEx. Not only that the order they sent is not even what I ordered. Not the best I have ordered in the past and this will be the last time I do.

Do. It buy from here. I ordered hair for express shipping for my wedding to find out it will not be here for 2 weeks when I contacted customer service I was told I would be compensated and would be emailed I have received neither and will be returning the hair when it does eventually show up. The customer service team just ignore and stop answering the live chat BAD SERVICE

Bought my extensions here about 3-4 years ago still in great condition. I recently bleached my hair and got another set from this website so excited to get them in! I definitely recommend this site to all my friends. Prices and quality beat everyone else!

Crazy deal for some flex I tip extensions. I was almost baffled by the wholesale pricing. Will definitely buy again.

Absolutely gorgeous hair, very fast shipping! Have brought a lot of hair extensions from this site. Highly recommend

I received faulty extensions with a black line through them under the tie. Also, they were supposed to be ash brown but arrived a dark copper red brown. It has been a nightmare dealing with this company. They will not take responsibility. I was told to dye them and fix it myself!! I asked to return them for a refund but they refused. After countless emails they finally agreed to replace them. Their response and communication to emails is shocking and I've waited days for them to get back to me. I finally got the return address out of them, which was China. I had to send them back and it was agreed that I would receive light brown replacement extensions. They email me photos of the colour and I confirm that "yes" that is the colour I would like. They arrived exactly the same colour as the original extensions!! A dark copper red brown!! I sent them photos of the extensions I received which are clearly nothing like the photo of what I was expecting. After more correspondence and resistance on their part (even though the proof is there in the photos) they refused to let me return them. Until they saw this review, then they agreed but I would have to pay for shipping to send them from Australia to China for the 2nd time!! They will not acknowledge that they sent me the wrong colour and expect me to cover the cost to send them back to China. This has gone on for 2 months. The worst, ignorant customer service I have ever experienced and low quality extensions.

This product is excellent! The hair is 100% human hair, and it is really soft! When I got them in, the ash blonde color I originally picked match my actual hair very well. The customer serveice are so nice and understanding, and it was, all in all, a GREAT experience!

Wow, I am simply very impressed with the quality, how soft and smooth they are! At first I was skeptical about the quality with this affordable price but I really love their colors, so I decided to give them a try! I will order more when have loose pocket! They are very perfect compared to others I have purchase before! Can’t wait to wear them.

Well….. where do I start! I ordered 2 lots of extensions and delivery was meant to be 4-5days! Express delivery…. Only one lot arrived after a week and half. With a note saying some crap about other being on the way via different parcel 🤔 why???? It’s one order should be one parcel! It’s been near 2 weeks now and still hasn’t arrived! I tried emailing them and it says no email address exists! Tried calling them and goes straight to voicemail every single time. Worst company I’ve ever ordered from and will NOT be doing it again. Stay away from this company guys they will rip you off!

I made an order last week and paid $25 for express shipping as I have a wedding to attend this upcoming weekend and they will definitely not be here on time. They sent me a tracking number and it said estimated delivery date was Tuesday but once the day passed it said they are unable to give an estimated date until the company sends out my order. So they still haven’t sent it out.

I do hair extansions and I'm very pleased with the quality of the hair and the shipping is fast I just love odering from this website

I always love the hair! Every order is fantastic quality, and if there’s any issues customer service is prompt to fix it.
They really stand by their company!
This is probably the sixth time I’ve ordered and as a professional stylist I will say this hair is stellar! Highly recommend and the price you can’t beat!

The prices are great and the hair is by top notch. They came in just over a week. Will definitely order again

Great products, prices, and fast delivery! Definitely recommend!

Don’t use this awful company been trying to get a refund/ swap for some brown hair extensions that they sent which should be blonde takes 24 to get a reply to each email and still getting nowhere stay clear don’t get ripped off still not give me a return adress week after trying trying to fob me off with a 5% refund and me to try sell the hair my self 🤦‍♀️ also delivery time is a load of rubbish 2 week took for my delivery after changing my hair appointment 2x posting this everywhere I can till it gets sorted MarketHairExtension

Don’t be fooled by fake reviews stay clear

Product is nice and affordable for good quality.
Just make sure to use of the express shipping option to avoid hassles.
Would definitely order product again.

Hi the hair is always soft and shines and lasts
for along time, Makes my hair look longer and thincker
and they stay in really well, I do enjoy wearing them.

Lots of choices & styles, great products and easy to order. Purchased from this site several times and will continue to do so. Looking forward to my latest purchase!