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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente a... Näytä lisää

Saanut 5/5 tähteä

Combinare il Tour del Mercato con un'esperienza in cucina è stato incredibile. La passione trasmessa dagli chef, unita al mettere in pratica le skill appena imparate ha reso quest'esperienza qualcosa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organi... Näytä lisää

Saanut 5/5 tähteä

The absolute best cooking class I have ever been to! Chef Stephano and the entire team were amazing and so engaging and entertaining! The food we made was absolutely delicious! If you’re visiting t... Näytä lisää

Yrityksen tiedot

  1. Kokkauskurssi
  2. Kokkikoulu
  3. Tapahtumasuunnittelija
  4. Kiertomatkatoimisto
  5. Turistinähtävyys

Yrityksen kirjoittama

Mama Florence: daily Italian cooking classes led by engaging professional chef in beautifully designed air-conditioned school. Fresh high-quality organic local ingredients


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

25 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Thank you to Jaco and Yena for such a wonderful day!

Thank you to Jaco and Yena for such a delightful and memorable day! We truly didn’t know what to expect when we signed up for a cooking class in Florence—but what we experienced far exceeded anything we imagined.

We met Yena bright and early at the Mercato Centrale, where we were introduced to another couple joining the class. Yena guided us through the market, sharing her knowledge and passion as we explored the beautiful displays of fresh fruits, vegetables, cheeses, olive oils, meats, and seafood. It was an experience in itself, and she made it both informative and fun.

From there, we walked across the river to a stunning kitchen set in a charming space with a lovely outdoor dining area and fresh gardens. Once there, we were joined by several others, and together we prepared a four-course meal—including fresh pasta from scratch.

Jaco was fantastic—fun, personable, and an incredibly talented chef. He made the entire experience engaging, and everyone had a chance to participate in creating the meal.

After cooking, we sat outside on the patio and enjoyed each course we had prepared, paired with wonderful wine. Along the way, we made new friends and created memories we will always cherish.

Thank you to Mamma Florence Cooking Classes, Jaco, and Yena for such an unforgettable experience!

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Experience!


We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organized. They were knowledgeable and also fun to learn from.

The class was very hands on, and we were each involved in every step of the process in preparing the dishes. We learned a lot about the techniques for preparing food. The right way to knead, use a knife, etc.

We ended the class with a 3 course meal with all the participants. Overall, I highly recommend Mama Florence.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Awesome

Awesome! Staff was very nice and kind, awesome experience.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Corso di pasta ECCELLENTE

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente autentico e curato nei minimi dettagli, nel cuore della città.

Lo chef, appassionato e preparatissimo, ci ha guidati passo dopo passo nella preparazione della vera pasta fresca italiana spiegandoci tecniche, segreti e curiosità sulla tradizione toscana. Ogni spiegazione era chiara e coinvolgente, perfetta sia per principianti che per chi ha già un po’ di esperienza in cucina.

La parte più bella? Mettere letteralmente “le mani in pasta” e poi gustare insieme il risultato del nostro lavoro, accompagnato da ottimo vino locale. Un momento conviviale, divertente e autentico, che mi ha fatto sentire parte della cultura italiana.

Consiglio questo corso a chiunque visiti Firenze e voglia vivere un’esperienza vera, lontana dai soliti

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Magnificent experience.

Magnificent experience.
Stefano, the chef, is very approachable, friendly, and professional.

We spent a fantastic afternoon together, and I believe it’s very useful for anyone who wants to approach Italian cuisine. Even though I don’t have much experience in cooking, I had a lot of fun and learned a lot.

I also found it very helpful and lovely that we were given the recipes for everything we cooked together during the class: I’ll try to cook everything on my own at home.

I recommend this experience to everyone!

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Team Building SUPER!!

Abbiamo fatto un team building in cucina da Mama Florence ed è stato uno spasso! Super divertente, creativo e perfetto per fare gruppo. Personale gentilissimo e il risultato buonissimo! Vini ottimi.

5. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Esperienza indimenticabile da Mama Florence

Esperienza indimenticabile da Mama Florence: cucina autentica, accoglienza perfetta e atmosfera unica

Mama Florence è stata un’esperienza straordinaria dall’inizio alla fine. La scuola di cucina offre un ambiente accogliente, curato e autentico, che ti fa sentire subito parte di una vera cucina toscana. Gli chef sono professionali, preparati e capaci di trasmettere passione, tecnica e tradizione in ogni fase della lezione.

La qualità degli ingredienti è eccellente e ogni ricetta viene spiegata passo dopo passo, rendendo l’esperienza ideale sia per principianti sia per chi ha già dimestichezza ai fornelli. Il corso è perfettamente organizzato, divertente e immersivo, con un’attenzione costante alla cultura gastronomica locale.

Il momento finale a tavola è la ciliegina sulla torta: poter gustare i piatti preparati insieme, accompagnati da ottimi vini toscani, rende tutto ancora più speciale.

Consiglio Mama Florence a chiunque voglia vivere un’esperienza culinaria autentica a Firenze, imparare davvero qualcosa di nuovo e portare a casa non solo ricette, ma ricordi bellissimi. Assolutamente da provare!

15. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disgraceful company

I cancelled my cooking class and Gelato tour because sadly we had to cancel our family trip to Italy due to my father in law being in the ICU. The company wouldn’t refund us and when they agreed to a partial credit they then renagued. The shouldn’t call themselves “mama” as they don’t care about family.

I JUST READ THE COMPANIES RESPONSE and here are a few follow ups.
-I cancelled because my father in law is fighting for his life in the ICU and we had to cancel our trip. This was cancelled 12 days before we would be in Italy.

-the company said kept emailing me and reneging on their offer!!!!! I agreed to lose half my money on a cooking class and a full refund on a walking tour (because company has no costs of food and rentals).

-the huge language barrier is difficult with this company causing issues with settling for something that is fair and kind.

8. kesäkuuta 2025
Oma-aloitteinen arvostelu
Mama Florence-logo

Vastaus yritykseltä Mama Florence

We are truly sorry for the difficult circumstances that led to the cancellation of your trip. We fully understand how challenging such situations can be and approached your case with empathy and flexibility from the very beginning.

That said, we would like to clarify the facts:

The cancellation occurred more than 20 days after the deadline accepted in the Terms & Conditions at the time of booking.

Despite this, and given the unfortunate situation, we immediately offered a 50% credit, even though all services on our end had been scheduled and paid for and were non-refundable. This meant entirely and absorbing the full cost of the experience on our end.

Unfortunately, and despite the explanation, our offer was rejected. The client demanded a full refund and informed us that a payment dispute would be opened.

At that point, we had to explain that once a formal dispute is initiated, our ability to assist is frozen until the platform’s decision is made.

Our follow-up messages — which remained kind and understanding — were ignored. Our offer was then referred to as “lousy,” followed by the black mail: “I look forward to reviewing you on many platforms” pushing further for a full refund.

Despite the threats, we once again extended a partial goodwill offer. The client declined, continuing to request full compensation, which we respectfully and clearly explained was not possible, as we could not carry the full financial burden for a personal and unforeseeable emergency and only at that point stepped out of the conversation.

Unfortunately, as promised, the client then left negative reviews across multiple platforms, including personal criticism of our name and brand — suggesting we are unfit to use the word “Mama” because we “don’t care about family”. This comment is not only deeply inappropriate and inaccurate, but goes far beyond the scope of the actual issue and enters into a personal attack on our brand, integrity and reputation.

We must respectfully disagree. Our entire team is made up of individuals with families, and we created our policies not to avoid compassion, but to protect both our clients and guarantee services at best and our staff of hard working people. In this case, we went beyond our obligations to offer a resolution that was fair and empathetic under the circumstances.

We are sincerely sorry that this situation ended in frustration, but we stand by the care and professionalism with which we tried to handle it.

Sincerely,
Mama Team

Saanut 5/5 tähteä

The absolute best cooking class I have…

The absolute best cooking class I have ever been to! Chef Stephano and the entire team were amazing and so engaging and entertaining! The food we made was absolutely delicious! If you’re visiting there, please put it at the top of your list to schedule a cooking class with them!

6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Organized schedule with an attractive…

Organized schedule with an attractive setting. Instructor Roberto was a super chef and easy to understand, plus his recipes were very delicious. We enjoyed meeting the other guests and together produced a wonderful meal.

28. maaliskuuta 2024
Oma-aloitteinen arvostelu

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