Maki Car Rental Arvostelua 

Booking a car from a local company, as opposed to one of the international giants, is always a risk. We had arranged for our car to be delivered to the hotel and it was there on time and was in good condition and clean inside. All scratches, etc., were checked and verified.

We drove back into the hotel car park about 10 minutes before the drop-off time and someone was there to meet us and take back the car.

All in all, excellent service.

All perfect. I was excited When a Guy from maki was wating for me at The arrival hall after a long trip from Argentina . Remember that you may need cash as a garantee. They can improve that accepting credit cards. The car war excelent with only 3000 km. I will rent again with them

Family of 4 here from Singapore . Had researched for car rentals from many sources, and found Maki that provided Automatic car and with free GPS! Rates were reasonably priced too! Was initially sceptical as very few reviews to be found. But took the risk, and it was a great rental! At the airport, the person was there with my name (took a while as it was crowded), took me to the 2015 Hyundai i20, inspected the car, signed the papers and that was it. Similarly, he was there at the airport to wait for my car. Car was new and everything worked. Would strongly recommend Maki again.

I express my great satisfaction with Maki-car-rental. I had rented a car that was new, clean, undamaged, in perfect condition. The car was delivered to my hotel, according my wishes, at the exact time of the agreement. Maki company complied with our agreement and I was very satisfied with the service. I highly recommend it to all other customers. Lubomir Uherka.

Wir haben zum ersten Mal über Maki gebucht u waren schon während der Buchungsphase sehr zufrieden.
Die Abwicklung am Hotel sowie am Flughafen waren sehr angenehm. Das Fahrzeug war fast neuwertig u war sehr gepflegt u komfortabel ausgestattet. Alles lief reibungslos, sodas wir Maki sehr gerne weiter empfehlen

One of the best hire companies I have used. Great service

Relatively easy going transaction - would recommend

Wir kommen am Flughafen von Mauritius an. KEINER oder KEINE hat auf uns gewartet. Wir haben überall nach der Firma Maki Car Rental gefragt. Wir haben viele Antworten bekommen!
Danach haben mehrere Männer bei Ihrer Firma für uns angerufen. Und wir haben gewartet und geschwitz! Das war mir sehr unangenehm!
Danach kam endlich ein junger Mann.
Das Auto war gut aber alt.
Am Tag der Rückgabe mussten wir wieder warten. Morgens hatte ich angerufen und vereinbart einen neuen Termin um 18h00 statt 19h00. KEINER VON EUCH DA! Erneut hat jemand für uns angerufen. Der kam 25 Minuten später und sagte, dass mein Termin um 19 Uhr war. Das heißt, meiner neue Termin wurde nicht weitergeleitet!!! Was für eine Firma ist die Maki Firma? Bringt es Ihnen Spaß die Kunde warten zu lassen???
Ich finde es unmöglich!!!

Great service and very efficient. Only thing that let them down was that the guy collecting the car was late.

I wouldn't hesitate to recommend Maki Rentals. They have incredible customer service, they helped me along the way and facilitated the conversation between me and the dealers in the Seychelles. They went above and beyond for me. I couldn't have picked a better provider. The cars were fine, allowed me to explore both Mahe and Praslin during my honeymoon. Would recommend.

Der Mietwagen war im Prinzip in einem guten Zustand, KM-Stand 35834 leichte Beschädigung an der Karosserie durch Vormieter wohl verursacht-Schäden wurden alle protokolliert- aber die Reifen waren alle blank ,waren wohl nicht die Originalreifen-aus Gutmütigkeit haben wir das leider akzeptiert , hatten dann nach zwei Tagen den Schaden -Reifen geplatzt während der Fahrt -dies ist lebensgefährlich !! da seitlich der Straßen Gräben bis zu 1,50 m Tiefe sind ,welche nicht gesichert waren -dadurch ein Miettag verloren bis der Reserverad wieder gebracht wurde- Übergabe pünktlich- bei der Rückgabe eine Stunde früher wie vereinbart-man sollte auf die Tankfüllung achten ,da wenn diese weniger ist wie bei der Übergabe ist sofort ein hoher Benzinpreis fällig wird

Keine Frage der Mietwagen war in einem guten Zustand und dies auch beim dritten Mal. Allerdings hatten wir dieses mal sowohl bei der Übernahme als auch der Rückgabe Probleme. Leider wurden die vereinbarten Zeiten nicht eingehalten. Bei der Ankunft mussten wir über eine Stunde warten bis endlich das Auto kam und dann noch mit dem ganzen Gepäck wieder eine Etage höher. Das hat in den Vorjahren besser geklappt und wir mussten weder so lange warten noch das Gepäck nochmals nach oben befördern. Bei der Rückgabe wurde dann der Zeitpunkt um über 45 Minuten überschritten und nur weil wir die Check-In Formalitäten erledigt haben wurde es nicht hektisch, da ansonsten die Zeit sehr knapp geworden wäre. Auch hier hatten wir in den 2 Jahren davor nie Probleme. Es war aber scheinbar jetzt auch eine andere Agentur. Hier sollte unbedingt eine bessere Termineinhaltung erreicht werden.

The car is clean and new, and it never bring any issue to us along the journey.

Hassle free car hire, no problems and great service

Booked online prior to arriving in Mauritius and paid in advance using PayPal. On the start day of the reservation, the car was dropped at the hotel on time and was in excellent condition. The guy ran through the features and explained how to use them then took down a copy of the my card details using the scratch technique. We had no problems with the car over the entire rental period. On the end date of the rental, a different guy arrived at the hotel (20 mins late) to pick up the car. He checked over the car and once satisfied that the car was in the same standard as when we received the car, he handed me the section of the contract where my card details ha been copied down.

Met maki rep at airport as requested. The explained all that we needed to know. Hired for 10 days. Car was in good condition.
Hassle free.
No drama.
Will use again.
Much cheaper than the big brands
Many thanks Darren S

The car/agent was late to arrive. They were due 9am and the first representative turned up at 9.05-9.10, but we had to wait until 9.25 before the 2nd person arrived with the documentation. There was no Gps and they said they would drop off at our hotel at 20.00 later the first day but they never did. We had the car two days but no gps which was a part of the package.

The car was almost new (2,000 KM) the representative of the company waited for us in the airport and explained all necessary about the car and driving in Mauritius. He also gave us the GPS, but we didn't use it, preferred Google Maps on our phone with local SIM.

I hired a car through Maki Car Rental and was extremely disappointed.

Here's a few of the promises from their website:
- "Many providers offer either poor or overpriced cars"
- "Free GPS device"; "further information for Mauritius: A satellite navigation system is included with all rentals"; "All customers that rent a car from us for five days or more will get a free satellite navigation device. Sadly, Mauritius is not financially relevant for the major car nav companies like Garmin and Tom Tom. Thus, their maps are chronically outdated and contain lots of errors. We used to get frequent complaints from customers that were led far off track into a sugar cane field or had to drive a huge detour because of the bad maps. So we decided to maintain our own version of the map that we can update independently and much faster than any other car rental company in Mauritius. As a bonus, we also included a list of well-known and little-known public beaches in Mauritius and our GPS device will also warn you of known speed traps and accident-prone points."

Maki are simply brokers and arrange the car hire with another company - in my case - First Car Rental.

The car didn't have a panel without a dent or a scratch, hadn't been cleaned inside, pulled considerably to the left whilst driving and had engine warning lights (ABS and airbag) and was missing the Satnav.

I was told that Maki knew that no satnav was available and that there wasn't a fault with the car but only an issue needing reset. Given the limited options and having spent so long travelling I had no choice but to proceed and was told no other cars were available.

To Maki's credit - they did contact First and in the end the car was replaced - it was in a similar state with considerable damage but at least had an engine that wasn't faulty and not unroadworthy.

However, they are aware that there are insufficient GPS units available and their initial offer of a remedy was for me to buy a prepaid sim card, they then offered a partial refund (although at the time of writing no refund has been received).

Unfortunately unless Maki choose to distance themselves from operators who rent out dodgy cars, this reflects on them directly. Similarly, if they promise GPS devices, and provide a considerable amount of sales patter about them as seen above, they ought to follow through or at least warn people in advance.

Booked with Maki for a two week hire in Mahe, Seychelles who then sub-contracted to Eden Cars. Had no problem with this until we saw the car upon collection at the airport. The car was full of exterior scratches and small dents and had almost 100,000 km on the clock. Inside seats were well worn and driver's seat was actually torn! Overall, the car looked shabby and tired. Not what you would expect from a hired car! The car was clearly pretty ancient! We were worried that the car might break down somewhere on Mahe's treacherous roads, but fortunately we were lucky and the car performed well for the fortnight. I think Maki needs to inform Eden Cars to provide newer cars to their customers, as we would NOT reserve another car unless we had a guarantee that the car was newer.