Mail Order Trees Arvostelua 17 645

Just received my wonderful Almond tree
It was a great surprise how healthy and how huge the tree was
I was not expecting a tree of that size and quality with blossom and fruit also
Have to say it's the best fruit tree I ever purchased on line, over the years I have bought over 30 assorted fruit trees
Thankyou very much 😊

I ordered a Hebe albicans on March 18th and have heard nothing since. I have sent emails to follow up, but have received zero response. Extremely disappointed with the lack of customer service. I am now forced to resolve this via a bank chargeback. Avoid if you expect communication.

The quality of the trees is perfectly all right. The problem was that they sent me the wrong trees. They were supposed to be one sort of ornamental cherry but actually was something else. The worst part of our entire experience was trying to contact them and get a response from them. If you phone you get an answering machine, so you leave a message. If you email them they do after a long time respond. But to get back in contact with him, you have to go through the same dilatory process. Their customer service is absolutely dreadful, and should thoroughly be examined and re-constituted, so it actually serves the customer.

Yeah, might have a written a review for this lot a few years ago but felt compelled to go again. They can be a bit late sending trees out but it's always worth the wait. The quality and size for the price are outstanding. We buy a lot of trees online and it can be a bit hit and miss, many are smaller than we'd like, maybe not strong leaders, smaller pots, poorly packaged; but down the years Mail Order Trees have been consistently excellent, supplying quality trees which invariably get off to a quick start.

Great product and lovely customer service experience. The tree I ordered was a beautiful specimen and was delivered with care. I will absolutely be using them again for future purchases.

Tree delivered late. Tree not in pot all dried out box crushed and torn. contacted via email Terrible reply tried to phone 10 times, left message,Guess what no contact or further email from Pauline. £80 down the drain. Keep your fingers crossed you might be lucky. I did intend to buy more trees Pity the Owner is unavailable for explanation !!!

Amazing customer service. Have used for a few years. Brilliant trees that have really done well in various gardens. Cannot fault them

I needed my trees very quickly and they managed to get them to me fast. Thank you so much. Romilly

The company kept in touch and delivered a very healthy tree to us, with full instructi0ns on how to plant and look after it.

Mail order trees were very helpful when I was making my choice .
They delivered on time letting us know when to expect the tree.
My son is very pleased with his present and sent a picture tonight of it in flower .
It’s a really good size and will give much pleasure, thank you !

Very helpful responses to phone calls and emails when we needed to change an order. Trees arrived in very good condition, ready to go straight into the ground

Mail Order trees supply the best trees I have ever bought on line. I have bough 30/40 trees over the past two years from various locations and I have found the quality of their trees to be the best by far. Their prices are better than most too.
I have bought both potted and bare roots with equal satisfaction.
Their delivery service is excellent , I have never received a tree that was any damaged in transit, they come well wrapped and maintained.
With any queries you have they will email you straight back which makes a nice change.
I cant recommend them enough .

Trees are great but took ages to arrive and had to chase ETA. Won’t stop me buying again trees are massive and just what I needed

Lovely trees delivered by there own driver in perfect condition.

Great quality tree,good size and condition

Excellent quality trees and great customer service. Wouldn’t go anywhere else. We have renovated an old copse taken out large conifers and replanted with blossoms and rowans. Still want magnolias and a couple more, will definatley be ordering here.

Sorry the name very disappointed relates to another company and an old review, absolutely not this. Company.

Bare root trees order took a bit longer than expected. Sent out on a Thur using Parcelforce48 - Royal Mail delivered Mon pm - left in open view. The 2 trees (one was BOGOF) were well packed and box was intact, trees not damaged. Tree roots were almost but not fully dry (not lots of roots on one) and wrapping on roots helped. Trees look nice quality, and Ii followed instruction booklet. Waiting now to see if they flourish. Overall good and good value imo.

The tree we purchased was fairly priced, healthy and came with helpful and informative instructions. The company responded promptly to my phone enquires regarding delivery. I would recommend them based on this initial purchase.

Ordered 4 trees. Not received by delivery date. Their voicemail has been full for several days and no reply to emails. Forced to get refund via credit card.