Phishing Scams and Terrible Customer Care
As a Top 10% seller on TPT I decided to try Made By Teachers so see if I could increase my income. It was a horrible experience and their customer care is the worst I've experienced in a long while.
First of all, the site itself isn't great - it's not exactly user friendly, and very difficult to use as a seller. Plus, it's riddled with advertising. But I can just about forgive this, as perhaps it's a start-up or fledgling company that isn't quite a refined as TPT yet.
What I cannot forgive is the way I was treated by them and the phishing scams that also riddle the site. It took them weeks and weeks to reply to me when I informed them of the scams and that I was concerned by account had been hacked, and to process a refund (which I requested after around a week of being on the platform).
Eventually, when they did deign to reply to me they said they'd decided to shut my account - as if I was somehow the problem for expecting the refund I'd been promised, chasing a reply to the half a dozen messages I'd sent, and enquiring if my email had been compromised due to all the phishing scam emails I'd received as a result of opening an account with them.
Their tone throughout the whole (short) time I was on the site seemed like they couldn't give a F. And this was confirmed by the rude abrupt way they closed my account for asking some simple questions about wtf was going on?
My feeling is, this is a failing business and a cash grab while it's still operational. Which won't be for much longer imo given how they treat their users.
22. heinäkuuta 2025
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