I butiken är de trevliga och kunniga. Men på hemsidan tar de bort negativa recensioner på produkter. Inte OK. Jag läser ju recensionerna på produkter jag är intresserad av så man kan få ärliga omdömen... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ich hatte bei meiner Online Bestellung leider eine kleine verwechslung und muss wirklich sagen noch nie habe ich einen soo tollen kundenservice erhalten wie bei lush ,die antwort kam innerhalb von sek... Näytä lisää
★★★★★ Brilliant service at Lush Cheltenham Such a lovely experience at Lush Cheltenham. Jade was genuinely friendly, knowledgeable and helpful without being pushy, and made choosing everything fe... Näytä lisää
Nice products and the service - whether being delivered in the UK or in Europe - has been very good. It would be good to be able to return empty bottles online, otherwise they stack up if you don’t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Lush - Fresh Handmade Cosmetics
Yhteystiedot
Lush Retail, DQ, BH15 1HU, Poole, UK, Yhdistynyt kuningaskunta
- 01202 930051
- wecare@lush.co.uk
- www.lush.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Cheltenham store staff are amazing
I went into the Cheltenham store today after work to buy a new skin product. It was about 45 minutes before they closed so I was a little worried I'd be bothering them or taking up time they needed to close up but I came in and was greeted as usual, they're always such friendly faces genuinely. I was asked what I needed and just said I was off to the skincare section. Had a little look for what I needed and was met with a few options. One of the guys came over and told me about the products I was looking at and answered some questions which helped me decide. (I'm really bad when it comes to choosing so usually give up and leave with nothing if I can't decide 😂)
But the staff there didn't seem annoyed by my late shop or my questions given the time which you usually get from a lot of other stores in town.
When I got to the till to buy my chosen product the store manager Ryan was there chipper as always singing away which I absolutely love. He comes into my place of work too and he's always a delight to talk to, if you get to meet him please don't hesitate to talk with him he's great.
Anyway id had a really rough day at work and I was low energy and you know how it is, perhaps he could tell idk but he was so kind to me and honestly cheered me up. If this gets passed onto the Cheltenham team please tell them all I'm very grateful for how they treat their customers because U really don't know what people are going through and their small acts of kindness really do make a difference in someone's day so thank you so much.
Happy with my bubble bar
Happy with my bubble bar. Everyone is commenting on how nice I smell :D :) :)
Outstanding Lush Liverpool shampoo bar - Hatti
I just wanted to say a huge thank you to Hatti at the Lush shampoo bar. She gave me the best wash and style experience I’ve ever had. Her attention to detail and care were outstanding. The shampoo experience felt like a true spa pamper visit, I felt really relaxed and she communicated everything really clearly. Hatti’s standards were really high and her passion for the job and for caring for customers shone through - she is a huge credit x
Wonderful experience
I went to the store in Romford Liberty Shopping Centre. Thio was so welcoming and exceptionally brilliant with his service. I will definitely be going back as I had an amazing experience thanks to him.
Great pampering treatment
Shama gave me a wonderful head & shoulder massage at Lush spa on Oxford Street, London. She was friendly, professional, skilled and knowledgeable. I really enjoyed the whole experience & would highly recommend her
Deirbhile Made My Day
I visited the Belfast branch today. Not intending to, just was passing and called in. Deirbhile helped me choosing a fragrance and really took the time to understand what I was looking for. I ended up with the matching shower fragrance, and body cream. I even ended up getting a good hand moisturiser. I was made feel like the most important person in the shop. Thank you Deirbhile for a really pleasant experience. The entire team were lovely.
Caroline and Misba
Caroline and Misba served me and two different visits to the Medowhall store. They were both very professional and had great knowledge around what products would be best for me when I explained my hair type. They gave my samples to try at home so I didn't have to splash out on a full size bottle incase it didn't suite my needs. They both explained how to use the products and there ingredients.
Terrible customer service.
Toller Store!
Toller Store!
Liebe die Düfte!
American Cream ist einer meiner Favoriten…Super Milk ist auch toll für die Haare;)
Die Mitarbeiter sind immer nett und mit der App kam man sogar mittlerweile Punkte sammeln…komme gern hierhin!
Asked a sample of a new face soap in…
Asked a sample of a new face soap in Chelmsford and got refused. Inconsistent service. Avoid staff member manager with purple hair
Lush spa
Lush spa - brilliant. Had a back and face massage and absolutely loved it. It was a treat for my birthday. Staff were great - helpful and knowledgeable about the products. Would love to go again 😊
Amazing company and workers
Amazing company, great quality, amazing care for the environment and animal testing! Such amazing workers, never had a bad experience in shop as everyone is so lovely! Met an amazing worker named Ben in cabot circus store, he helped me pick out things within my budget and also showed us all the newest collections and demonstrated it on us, amazing store would recommend!! (Going in store is safer as there are a few negative experiences buying online)
Recommend!!
It's amazing!! I met a very kind worker called Ben in the Cabot Circus Lush. He is so incredibly sweet and helped me and my friend find our favorite scents and items, he let us try out the whole supermilk and sticky dates collection by applying dusting powder, spraying us with fragrance, allowing us to use bath bombs/scrubs etc. It is so magical! He also helped us find items in our budget. The smell as soon as you walk in just hits you and it is quite literally lush. Apart from that the customer service is just amazing, I love it, really recommend!!
Snow fairy no smell
Snow fairy bath bomb and shower gel big disappointments neither have any smell but the shower gel lathered up with only a small squeeze.for the price I paid I feel robbed after reading the hype.i would not buy again,
Lourdes y Abir son muy profesionales
Lourdes y Abir son muy profesionales, atentas y cariñosas. Vendré a comprar solo por el buen trato que me han dado. Enhorabuena!!!
Wonderful sisterhood eid party Romford…
Wonderful sisterhood eid party Romford Lush.
🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉
Amal and Kit accommodated all our islamic values ie nasheeds inste as of music mashallah tabarakallah.
Scavenger hunt was the best with Arabic!!
There was soo much to do and fun and giggles. No one was bored lol. Even mummies vibed. God blesss
The employees was soo kind and sweet
The employees was soo kind and sweet
Amazing experience at the lush store in…
Amazing experience at the lush store in Birmingham city centre had the loveliest lady serve me and was so kind and informative in what perfume to buy couldn’t recommend anybody better. Customer service was so detailed and she was amazing her name is Kuli!! Thanks so much
Leider kann der Beitrag nicht…
Leider kann der Beitrag nicht veröffentlicht werden. Anscheinend darf man keine Kritik bei Lush äußern. Es gab keine Kaufempfehlung für ein Produkt, da die Duftkerze rußt und somit der Tisch ruiniert ist.
Plastic in Scrubee
I love the shop and their products, but i have had a bad experience.
My scrubee exfoliating bar had been great for the first few weeks of use until i used it in the shower yesterday and thought it was exfoliating quite harshly. Only to wash the beads off and find big scratches all over my arms and legs. upon futher investigation i found a large shard of sharp plastic poking out of the centre of the bar. The customer service where very quick and efficient sending out a replacment and care pakage to apologise. But their was not much apology for the plastic or the actual injuries they caused me
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