During the past month I have twice attempted to buy filters for my 2022 Defender. Twice I have received confirmation emails, but then, a day or two later, LR Parts Direct has decided to cancel my orde... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Nice company to deal with. Communications are good. Stand behind their product. Shipping to NJ USA is usually faster then most mid- Country, west coast based suppliers. Prices are significanly... Näytä lisää
I have been exclusively LRdirect for the last 4 months and have had over 6 separate orders, all have been trouble free and always promptly shipped. As I live in Germany I can order on the weekend a... Näytä lisää
Follow up to my previous problems contacting this company. Advised of despatch via Parcelforce, but address was wrong, the first line was missing. Caused problems with carrier, who’s system can’t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We aim to be your one-stop shop for Genuine LR, Original Equipment and Quality Replacement Parts for Land Rover© vehicles. Providing a fast and efficient delivery service and unbeatable value-for-money to independent workshops, clubs, charities and enthusiasts. Supplying an extensive range of quality parts, accessories and equipment from Allmakes and Britpart as well as genuine Land Rover© spare parts for all models. We are not just another supplier however, drawing on over 65 years of mechanical experience working on all Land Rover© models from our sister company K Motors, we use the knowledge we have gained to offer an “LR Direct Workshop Approved” recommendation on products that have been tried and tested by our technicians.
Yhteystiedot
Unit 9F Centurion Court, PR25 3UQ, Farington, Yhdistynyt kuningaskunta
- customerservices@lrdirect.com
- www.lrdirect.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Supplier to maintain
Very fast, well packaged and all material ordered in good condition.
I had a terrible experience with LRDirect
I ordered item (GE585392867GB) and paid for them on 18/05/2020. First time I contacted LRDirect by e-mail after two weeks (02/06/2020) because the status of the order on the web page was still in phase "processing order" and I wanted to cancel the order.
Then LRDirect answered me and apologies for the delay because of an "COVID and error in our warehouse" and ask for the opportunity to ship the parts again. I answered on 09/06/2020 and gave them a second chance to deliver me the ordered items.
Then I received an invoice and a and even the tracking number from DHL and I thought that everything is going well. But the opposite was true. On 18/06/2020 I contacted LRDirect again and asked "how does it look with my order?". I received next appologies because of some "delay". I patiently waited for the ordered goods but nothing came. I contacted LRDirect again on August 10, 2020 and asked them to cancel the order immediately and return me money back. I received another apology on 12/08/2020 with the question of whether I would not give them another chance. After almost 3 months of waiting for the goods, I no longer wanted to give them another chance. I confirmed the cancellation and requested a refund of my money. On 14/08/2020 I received e-mail that they are "refund today". But no money came to my account. I waited two weeks and then asked my bank to start the complaint procedure and return me money back from LRDirect for the canceled order (it was a card payment). The bank returned the money to my account on 28/09/2020.
This is my experience. Be careful and you do better if you buy somewhere else.
Great service
Great service, fast international shipping. They are my go to for all Land Rover parts
Excellent service thank you
No problem to deal with. I do recommend.
Thank you for your fast service and excellent choices on different parts providers.
I would recommend you to provide the availability for genuine Land Rover parts on stock, if this is possible, as demands from the customers are rising for genuine parts for the parts, where the big work has to be done to change them.
Thank you in advance for your fast services further and Regards,
Mirko from Slovenia - Central Europe
Quick and reliable
There was a couple of options for the parts I needed. I asked via Email and a couple of hours later i got information about the best option for me. Due to local import regulations i had to ask the sales team, and again they answered, clearing my doubts. Did the purchase and in less than a week I received my parts.
Competitive & reliable
Quick service, prices that are almost always the most cost competitive. The packing sometimes let’s them down hence only four stars.
Good company and very good price
professional and very good service.
Excellent service and competitively…
Excellent service and competitively priced. Also fast delivery to Germany. Highly recommended!
Everything was great
Everything was great, fast delivery to Germany despite the final distance 👍
Come sempre servizio impeccabile.
Despite the current difficulties in…
Despite the current difficulties in trying to keep stock, the team have continued to provide a service to a standard we expect. This is unlike many of the much longer established Land Rover aftermarket suppliers. You have a new permanant customer in me.
Well done.
Great service
Great service, on time, organised and very helpful.
オーダーした商品が確実に期間内に正確に届いています
オーダーした商品が確実に期間内に正確に届いています。
大変感謝しています。ありがとうございます。
検討していただきたい案件があります。
商品の重さ、形状の大きな物などの配送料金が高額です。
航空便の現行送料と船便の特別船便料金も検討戴けますか?
最低納品期間60日とかのおおよその日程もお知らせ頂いて。
在庫でストックして置きたい商品とか板金部品、消耗部品などは納期よりも運賃が問題です。
よろしくお願いいたします。
Very professional service
Very professional service , been working with them for years , always the same treat
A++++++ fast and cheap delivery .
The Best
Easy site to find parts on website. Fast delivery from UK to Australia. Will use this company again
Thank you
quick shipping parts process & Fast Delivery
from UK to USA
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